The machines weren't working, there was no signal to pay online. I was there for less than half an hour and moved my car as I didn't want a fine. They sent one anyway. I explained what happened and t... See more
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Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks
Contact info
United Kingdom
- helpme@parkwithease.co.uk
- www.parkwithease.co.uk
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Scammed..Machine has been broke for…
Scammed..Machine has been broke for years at Whinlatter forest every que ive been in every one complains...Just paid a fine for £146.00.That is the last time I park on any of the sites managed by them.
AN UNCARING COMPANY
I COULD NOT USE MY CARD BECAUSE IT WAS NOT CONTACTLESS.
YOU ARE OBVIOUSLY AN UNCARING COMPANY – YOU DO NOT THINK ABOUT OLD PEOPLE WHO DO NOT WANT A CONTACTLESS CARD, OR DISPLAY A PHONE NUMBER SO WE CAN PAY LATER
Parking Fine 22 July date fine created…
Parking Fine 22 July date fine created 29th July you don’t actually receive the letter till 19th Aug by Royal Mail franked logo so don’t know when posted . So you receive the letter well after the 14 days to pay £35 and have to spend time saying only received the letter 19th Aug
Rather than apologise they say on this occasion we will reduce from £60 to £35 trickery terrible behaviour
Do not use parking with EASE joke of a name the opposite Parking with PAIN
parkwithease SCAM DETECTED
these idiots sent me a parking ticket , yep ok fine i complained to them about being charged the FULL 60gbp when they told me if paid within 14 days it is reduced to 35 gbp. sounds so simple, i tried to pay the cheaper fine the very next day after the fine came through my door.
but these idiots took so long in sending the fine the cheaper fine timeline had lapsed so i have no option but to pay the FULL amount, due to there incompetance REALLY NOT IMPRESSED by these bunch of idiots..
i am writing on here to slate the incompetance of PARKWITHEASE. having already paid the fine once.
they have now sent me another bill for the same parking ticket.
THIS IS A SCAM PLOT ,, ANOTHER COMPANY CALLED DCBL DID THE SAME TO ME. STILL WAITING FOR MY STOLEN MONEY TO BE RETURNED.
basically the parking meter comes from the starship enterprise with absolutely no instructions on how it works. it does not take money , it does not scan your card , and there is no slot to put in your card to pay.
ABSOLUTE SCAM.
top tip dont use thes car parks they are FRAUDSTERS.
Fair treatment
I used a car park at Cuerdan Valley, Chorley in July. The payment machine was not working but the signage is clear there is an online method. Went to the website which was down. I took a picture and screenshot of this to prove I had tried to pay, but with no other options, we drove away. Got a ticket today for £30 if paid in 14 days from issue, rising to £50. I appealed it, sent my screenshots and they have put the charge down to the 1.60 it would have cost if I could pay on the day. Clearly a very reasonable, common sense decision and I've been treated fairly. Credit where it's due and a big thank you to Jane who responded in less than 8 hours with the decision, really easing my worry about this.
Would not give any stars.
Would not give any stars.
Machine broken forced to pay on app via PayPal. Month later sent a non payment letter. This was Dartmouth Castle.
Never Answer The Phone
I have called approximately 200 times this morning and they do not answer, their website is showing I have an unpaid parking fine which I confirmed that I have paid.
As it's still showing I cannot pay my parking for this weekend in the allotted period, I expect they don't answer on purpose so you can't resolve the issue in time.
Hardys birthday in Dorchester
On the day of Hardys birthday it was advertised that car parks were free in Dorchester. Parkwithease did not cooperate with this, fining people parking in their car park assuming it was free. Thank you for the terse reply to my appeal parkwithease .
Please don't use any of these car parks…
Please don't use any of these car parks as the machines are usually not working ie not tacking cash or having no card payment available leaving you having to pay online which is easy to forget and results in a £40.00 parking ticket in the post
Blue Badge ignored
They sent me a bill for prking when I…
They sent me a bill for prking when I was at work 15 miles away and my car ws with me. They refuse to show decent images of my car or my number plate so I am looking forward to meeeting them in court. They are rude, aggressive and inefficient as are their solicitors...NVER ay them
Grifters
Grifters. Visited an attraction that was shut despite being advertised as open, machine wouldn’t accept payment, no one to ask. Was there ten minutes and left. Got a parking fine. Appeal denied.
Car was 150 miles away!
I’ve received a parking fine today when both me and my car were 150 miles away at the time. It’s possible that my car number plate has been cloned, but will I ever get to see any evidence?
It’s obviously worrying if it has, and also, DVLA has given them my full name and address details, for what is not a real reason. Shocking behaviour from a Government agency.
Update: Park with Ease has emailed me to say they have transferred liability, as I requested. Great - but an apology or explanation would have been appreciated.
The damage is done now, though. DVLA gave my personal details away without due diligence, and for that, I will be pursuing a full apology and perhaps even compensation.
Website not working, but Customer service good
After reading the reviews for this company, I was really worried about what was about to happen over the next few weeks.
I parked my car at the North Trinity car park, and decided to pay during the 48 hours after leaving the carpark.
However when I went to pay online the website was not working and I could not pay.
I emailed park with ease about the problem, and Amy replied within a few hours stating a technical difficulty on there end, but my charge had been removed.
Many thanks Amy for getting back to me so quickly.
The system just doesn't work
The system just doesn't work, tried to pay on the website after parking at a carpark with no signal, the website just keeps timing out and failing.
Shocking!
Shocking!! Having the same issues in Dorchester, can’t pay on machine nor on line. Yet they will have the nerve to send a fine for none payment out. Maybe I should send my invoice for the time I have wasted on these.
0/5 stars
Shame I have to give a star out of 5 as I would rather choose no star.
Payment system is awful, people struggle with machines every time I'm in the car park. Either can't take coins or can only take coins. Trying to pay online and keeps timing out. Even the messaging system to complain doesn't seem to work.
Tricked into paying twice
Tried to pay on laptop. Got warning saying this might be site masquerading as parkwithease so paid via mobile. Now discover both payments gone through and have paid twice.
I have been visiting Westhay carpark…
I have been visiting Westhay carpark and paying £3 each time which was fine. I decided to buy an annual pass for £60 and it looked like the payment went through. Then received a ticket for my next stay when I thought I was covered. Apparently the payment hadn’t gone through.
Entering into a contract
Remember. When you drive into Trinity St.North car park operated by 'Park-With-Ease' you are entering into a contract with them which is stated on the information board by the payment machine (which most people don't read).
In my case the machine would not accept my money. Another person was present who was also having problems. I believe they were trying to pay with card. A phone number is indicated to ring if you are experiencing problems trying to pay but not on weekends. In my opinion
some of these machine problems may end up with a PCN (parking charge notice) so Pay With Ease can maximise their income. I tried to contact them several times even sent a recorded delivery letter which was never received. Contact is very difficult. PWE seemed to have sold/passed on my case to EMPIRA.
Finally I was passed to Gladstones Solicitors threatening County Court
action. Yesterday I went to review PWE's signboard (on foot!) and I decided to pay the solicitors £140.
Conclusions:- I will learn about Contract Law and I will use Trinity St
South car park which is still operated by Dorset County Council.
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