PARKPARK A/S Reviews 

2,266
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

EDIT: ParkPark has responded claiming that the problems a few years back can't happen again because their business practices have changed. They only changed because enough people comp... See more

Company replied

Rated 2 out of 5 stars

Not user friendly and very slow app. Quite expensive for longer stays (1dkk/hour), only slightly cheaper than other apps that work very well. It's worth it for short time parking as then it is quite c... See more

Company replied

Rated 4 out of 5 stars

Easy to use and good pricing. One thing that would be good to add is the ability to see the ParkFri subscription status, and starting or cancelling the subscription from the app.

Company replied

Rated 5 out of 5 stars

I’m so happy from PARKPARK coz good service easy to use the even not to much parking belong to PARKPARK but I hope in the future can find the name of PARKPARK every where thanks

Company replied

Company details

  1. Payment Service

Written by the company

PARKPARK er Danmarks bedste parkerings-app. Hent din app i App Store eller Google Play og opret dig med det samme. PARKPARK fungerer med Tank Op konti, og det er sådan at vi kan tilbyde dig parkering helt op til 15% billigere end vores konkurrenter. PARKPARK kan bruges i hele landet, bl.a. på alle offentlige pladser med betaling, i butikscentre, hos hoteller og i lufthavne. Men også på små og store privatejede parkeringspladser i Danmark. PARKPARK er Danmarks bedste parkerings-app, når det skal være let at parkere billigt!

PARKPARK

Written by the company

Danmarks bedste parkeringsapp - billigst på 4 af 5 parkeringer
Brug dine penge på noget sjovere end parkering.

Danmarks bedste parkeringsapp

Spar penge på hver parkering

Spar penge på hver parkering
PARKPARK tager kun 1,60 kr. pr påbegyndt time i parkeringsformidling. Sammenlignet med andre parkeringsapps sparer du 10-15% når du parkerer.

Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(2,266)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud

Parked with them one time a couple of years back. Don't have the app anymore, but still they charged my creditcard DKK 300 last night as they have changed their business model into advance payment. No acceptance from me in advance, so a highly unlegal action from their side.

1 July 2020
Unprompted review
Rated 1 out of 5 stars

If i could give 0 i would.

If i could give 0 i would.
It's legal freud at it's best. If you used this app, they will withdraw 300. DKK. From your account, even if you dont use the app anymore.
STAY AWAY

1 July 2020
Unprompted review
Rated 1 out of 5 stars

Do not use this App!!

Do not use this App!!! They have withdrawn money in an upgrade to their App today? I do not have a car and used this app 2 years ago- so imagine my frustration?! This must be highly illegal. I have spent the morning with my bank cancelling my current card to ensure they are unable to withdraw any further money from me. I have now contacted them and will get my money back and also asked for ALL my details to be removed ASAP. Not a good experience at all- a bit scary even. Nice man in customer services today though I am sure they are not having a good day there today.

1 July 2020
Unprompted review
Rated 1 out of 5 stars

Unresponsive.

After 2 days of writing to Park Park to resolve a problem with a check out I still have no response. Meanwhile I continue to receive harassing text messages saying that I am still parked and will be charged. Terrible service. Unresponsive.

22 December 2019
Unprompted review
Rated 1 out of 5 stars

Not recommendable

Not recommendable!
The system crashes at park start, and you are not able to see if the parking was registred or not, and you are not able to stop it later either, not even in a browser login (the latest parking has now run for 14 days).
Company just draws the money from your account.
Company does not answer emails.

15 December 2018
Rated 4 out of 5 stars

worth to use

The app is very easy and intuitive so it is worth to use.
Once I had a minor issue regarding cost, but the customer service gave an acceptable explanation and solution even though it was not that prompt.

9 July 2018
Unprompted review
Rated 1 out of 5 stars

Not a trustworthy company.

I was approached on a park in lot about this app, and they told about an offer. After getting my credit card number, I realized I didn't get any offer and two weeks after they overcharged me, and when I called to complain, they told me they were charging me for future charges and I was never informed they charge for future charges. Simple a not trustworthy company. I would love if this was a serious app, but I don't like when people have my credit card number and make charges without my consent.

14 December 2015
Unprompted review
Rated 2 out of 5 stars

App is difficult to use

When using the 'Car' on the app I wasn't sure if I was checked in or out. One time I checked out but it didn't work and then found out many hours later that I was still paying for parking which was annoying. The app is not responsive enough and should give the user more confirmations to let them know what their status is

22 October 2015
Unprompted review
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