Parkingeye Reviews 

Extremely poor service by this parking operator, Birchanger PCN extreme and not customer focused, its just Operator £££££ Focused ! I certainly will not be stopping at this service Area Again. Lost revenue for the Service Area Shops & Fuel Station. If I could award No Stars I would have !!

if you could put in a zero i would, what an abysmal company, they tried to fine me for a 20 minute visit to a superstore very early AM when there was nobody around, iused the cashpoint and then waited to leave before the gate to my work opened.

i have done this every monday for absolute years and years, the fine sent appeared to be manually done as there were two different angles of the car. i wonder how many people they scare into paying this sort of thing.

Abysmal behaviour, frankly ii believe this should be illegal!

What a horrendous company! They issued a parking fine to me despite me paying for the stay. The British Parking Associate, which they are a member of, allows 10 minutes grace period to leave the parking. I was 8 min 59 seconds late but they charged me a fine for the extra 3 minutes I took while paying their tariff on arrival to justify I breached the limit. I appealed and they denied against the BPA regulations. I had to contact the sports center, the parking of which they manage, to cancel the fine. Absolutely horrified by the way they wanted to rip me off.

A very bad experience. I could not pay because the Evology App did not work, a registration was not possible. There was also no parking meter. Payment was only possible via the app. I left the car park immediately and received a fine of 120£.
My appeal and explanation of the situation were unsuccessful and were rejected. You should definitely avoid Evology Parking/parking eye.

Received a fine for staying in a car park for 1hr 52mins when the limit is 2hrs. Make it make sense. Appealed & was told to provide a receipt to show I entered the store. Again, make it make sense, the basis was time & no where does it state you should save the store receipt. Referred to POLSA. I've never done that before so not sure what they are like & if they are fair & have common sense....reading other people's horror stories this company shouldn't be allowed to operate like this & take advantage of people.

It's pointless reviewing this company and their service more likely reflects the disregard the local council has for their customer service. Yes, no contact possible, no details of the alleged offence obtainable and no response to WhatsApp which is the only portal of communication possible with no minimum standard of time to response given. Just a debt collection agency.

This company simply uses scare tactics to force people to pay fines for instances of no rule breaking, and clearly have no internal policy to rectify instances of incorrect charges being issued.

I have so far received 4 charge notices for using a car park at a hotel where we were guests issued for the duration of my stay. And despite the hotel reaching out to cancel all of them I continue to receive parking charge notices despite having the cancellation of those charges in writing from the hotel staff.

This company seems to operate illegally and get away with it! They make up their own rules as they go along and you feel pretty intimidated dealing with them. I'm quite hardy, but I imagine for some folk it really impacts on their mental health as they quite honestly talk nonsense. They issued me with a parking ticket in May, but I only found out last week as they sent it to an old address initially, before using a credit reference agency to correctly locate me. The irony is that my details were readily available via DVLA (moved house 4 years ago and all records / driving license updated at that time). They now want to charge me 90 quid, denying me the right to pay their reduced rate, as they "couldnt have reasonably known that I'd moved". I wish they were more effectively regulated, and could be fined for their own fraudulance. They are shocking and horrible to have to deal with.

This company is the worse !!!!! Honestly how can they get away with the stuff they do honestly something needs to be done and looked into. As Iv had a fine and they said they take me to court for what I don’t know as I had a ticket and I still have the ticket time and dated for when I was at the hospital for my appointment as I had to go and fine a machine that was working at 2 of them was out of service and they still said I had to pay ….. well guess what am not

Disgusting company and I now feel harassed taking the joy out of using an incredible facility.

I have been ticked three times each time I have followed instructions yet received that not enough evidence...and a reduced fine unless you appeal to a higher industry body..what kind of transparent ethics is that.

Absolutely dreadful company I have no faith or trust in the.

since when are parkingeye doctors thats the appeal team they say parkingeye and they are yet to be taken to court for being judge and jury

Issuing fines when parked correctly. This company is corrupt, they issue fines when you are parked correctly and can prove it, poppla are as bad as they were given concrete evidence and still sided with parking eye, refuse to pay as i have done they can take me to court i will fight them all the way they are a disgrace.

I parked at Premier Inn Worcester . I was a party of 8 . We parked 4 cars in the car park and paid and displayed £10 for 24 hours . A couple of weeks later I receive a parking charge for non payment . The oter 3 cars did not . I sent proof of payment via bank statement which also included the same payment for a friend of mine but they then said I used wrong terminal ( there was only 1 ) Absoulute fraudsters .They need investigating as this is not lawful , disgusting company. .

My experience reflects a lot of what has already been mentioned, wife disabled and had to visit a health centre daily. Displayed blue badge and took it into reception everyday but one time they didn’t send it off, resulted in initial fine. Told the health centre the next day to have it cancelled off, for whatever reason a few months later had a letter that the fine had inflated to around 300 pound and had a court letter sent. Filled out the DQ etc, had the nursing staff give supporting evidence that my wife did in fact visit the health centre daily for treatment. Had no correspondence from ParkingEye the entire time and was told by the courts that the claim had been dropped without being told directly from them, even after it had escalated to a small claim hearing.

Court letters looks scary and are worded matter of fact, if you know you’re not in the wrong I’d strongly suggest to contest and don’t let formality scare you. It was a long dragged out process but I only done it simply out of principle, I’m not paying a fine because someone else messed up, my wife is disabled and done everything by the book with displaying badge etc. I’m not having crooks take our money.

There’s a few good websites that give advice on these matters. This had been dragged out since 2024 and caused unneeded stress on top of the stress of my wife’s ill health

I parked my car at Urmston Leisure Centre on 27 May 2026, entered my registration on the computer screen in the reception as I always do, my daughter was with me and saw me do it. I have now received a parking fine from Parking Eye saying I didn't enter my registration number. I have told Trafford Leisure Group and they have appealed the decision, waiting for the outcome.

Parked when checking in to a hotel. There was a mix up so no reservation. Returned to the car after 20 mins and got a £60 fine. Wrote a appeal and was told it was rejected because lack of evidence. So i was going to get the receptionist to write a statment.......... What a load of crap.

Payment machines constantly down so no opportunity to pay. Provided proof of this which was rejected.

They know full well and rely wholly on scaremongering and threats to force people to pay fines.

Awful company, I spent 11 mins in a hospital car park for a blood test appointment for my child. Paid the correct amount of £1.50 but they apparently have no record of the number plate! The they sent a fine of £70 appealed it twice and rejected and now forced to pay £70. It's actually daylight robbery and how it's criminal that they are allowed to do this. £70 for 11 mins in a car park is apparently appropriate and justified! Shouldn't be allowed to rob people blind!

Terrible customer service.

Left hospital on crutches and forgot to pay for parking.
Frustrating system but even more so when this company gets the money and the hospital gets nothing, BRAVO parkingeye, you should be closed down