ParkingappealsgroupReviews 

84
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Another court claim successfully challenged and discontinued. I’ve used Parking Appeals for years, and they’ve achieved a 100% success rate with all of my cases. They always respond promptly to emai... See more

Rated 1 out of 5 stars

Sigh, I wanted to think the other reviews were wrong. I’ve been dealing with an issue with them for over 2 years. They never say what’s going on, Julianne if she even exists she’s to always be the per... See more

Rated 5 out of 5 stars

Jaye / Merika are magnificent at what they do, always responding in a timely manner and while certain stages of county claim courts is a super long waiting game, they keep on top of things - even wh... See more

Rated 1 out of 5 stars

Absolutely useless company, I had to get a solicitor involved to battle a ticket and the solicitor informed me that they didn’t even appeal my ticket. This whole ordeal cost me roughly £600 all b... See more

Company replied

Company details

  1. Consumer Advice Center

Written by the company

The UK’s Number 1 Parking Appeals Service. Assisting the nations motorists with PCN appeals, defending against private parking companies and CCJ removal.


Contact info

3.3

Average

TrustScore 3.5 out of 5

84 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(84)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE UNDER ANY CIRCUMSTANCES

DO NOT USE this company to challenge a parking fine. They will lie to you for months on end saying that they've appealed to POPLA but they cannot provide any evidence of doing this but they continue to lie until you owe £155 to DCBL. They have at least refunded the cost of their 'service' which is an acknowledgement that they have failed but I am still left with a charge of £155 to pay. I have emailed them numerous times but they do not reply.

EDIT: this company are now using Companies House default address which obviously highlights that there is an issue. They only have 28 days to set up a new registered address.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Another court claim successfully…

Another court claim successfully challenged and discontinued. I’ve used Parking Appeals for years, and they’ve achieved a 100% success rate with all of my cases. They always respond promptly to emails and act quickly whenever needed. Their knowledge and professionalism are second to none, they clearly know exactly what they’re doing. Highly recommended.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless company - Aidan Lindsay-Sherriff(not a fake review)

Absolutely useless company, I had to get a solicitor involved to battle a ticket and the solicitor informed me that they didn’t even appeal my ticket. This whole ordeal cost me roughly £600 all because they didn’t deal with the ticket in the first instance. I would NEVER recommend using this company, they just steal your money and you can barely get ahold of them.

My name is Aidan Lindsay-Sherriff if you’d like to find me in your system, this is not a fake review I’ve used you several times.

And if there’s anyone who’s also struggling with your case that these lot
Have used feel free to contact me and I will give you the solicitor I used.

6 April 2026
Unprompted review
Parkingappealsgroup logo

Reply from Parkingappealsgroup

Unfortunately we don’t have any customers or payments by a Aidan Gains so you’ve either left a review under a fake name or you’re not a client of ours.
As such we cannot deny or confirm your claims.

Rated 1 out of 5 stars

Sigh- I agree with other 1 star reviews

Sigh, I wanted to think the other reviews were wrong. I’ve been dealing with an issue with them for over 2 years. They never say what’s going on, Julianne if she even exists she’s to always be the person I’m redirected too, she knows nothing and apologies and “resubmits” my documents. All a headache really, not fit for purpose

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication

Poor communication, wouldn’t refund . Ended up taking days to get any kind of response -they constantly say 2 working days -this is untrue. No phone lines, rude emails back. Just avoid at all costs. I’m now £180 down. I don’t normally do reviews but service was so bad 0/5

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

My personal experience has been great. Merika and her team helped me fight a wrongly issued parking ticket I was given by Lambeth council due to contradictory signage. Merika and her team kept me informed every step of the way and answered any queries I was unsure of as it was my first time appealing a ticket to adjudication/tribunal stage. I felt supported and represented and they fought the ticket for me until the end. My ticket was cancelled so I'm very pleased with this service

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Ended up with Baliffs at my door!!!!

Ended up with Baliffs at my door.

I had a PCN for £60 and ended up paying £500 to the baliffs.

I use this service for convenience I don’t have time to do the appeals. They took charge and appealed it late (according to the council). I chased so so many times with them and they told me that they were dealing with it. Then baliffs show up to my house at 5am. I told them and they were annoyed and asked me why I let the baliffs come in. Actually unbelievable. So rude and inconsiderate.

They said they’ve appealed the issue with the council and that it’s not that fault. No sympathy, no refund, no nothing. Just pushing back at everything I say It’s been over a year and they haven’t refunded me my money and have been extremely rude, as though my upset is not justified.

Me and all my friends used to use this service. All 9 of us have now stopped because of similar issues. Not worth the hassle. I would avoid at all costs. Literally 0/10 service. Will be reporting to the regulators. AVOID

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not use under any circumstance

I'm going to be entirely honest, she is very knowledgable about the laws regarding parking fines and the litigation proceedings around it.However, I will not recommend using this service by any means for anything other than private parking tickets at the first stage if you still want to take the risk. I haven't ever used this service for that but I believe thats as far as their capablities go. I used this service for a ticket that went to court that was previously appealed and it has been hell ever since. This ticket was given in 2020 and the devils gladstone solicitors are still following up in 2026 regarding the court case that she failed to attend and not notify me. I had to find out from the courts themselves so followed up and she recommended putting through a set aside that cost 265£ and just imagine the ticket cost £260. After this was sent to the courts she failed to attend again and guess what I only was notified by the courts when they let me know that a county court judgement has been set. Throughout the process I was sold sweet lies and I can only blame myself for being so naive and if I can take it all back I wouldve just paid the devils. She told me she would pay back the money I sent for the set aside and after constant follow-ups I received no responses and it was at that moment I realized I was dealing with the real devil herself. As I said I can take accountability as I shouldve accepted the inital judgement and paid but just imagine having to deal with this 5 years later in this economy. I wouldn't recommend ever using this service as I believe they just dont have enough resource and market themselves very well. Theyre very happy to take to take your money and sell you sweet dreams but it will cost you in the end, they dont have the skill or experience. You may get lucky but as I said it is not worth the stress or CCJ.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

i would give zero if i could

i would give zero if i could. It's clear they are understaffed and as such, their work is shoddy and rushed meaning they make costly errors. Communication? they don't know the meaning. Honestly don't waste your time, money or peace on them.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

High praise

I have used Parking Appeals Group several times over the years. They have always been able to help me, even in very difficult situations. Couldn't recommend them enough. Thanks guys.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! Officially recieved a letter of claim from the courts regarding this ticket. Can’t believe they take £25 to not do nothing about it. No phone number nothing. Absolutely waste of my time. If i could 0 stars i would. Don’t be fooled by the 5 star reviews, its probably the staff themselves writing them. AVOID AT ALL COSTS unless you want your PCN to be tripled and have a letter from the courts

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Super hero's of the Parking Charge Notice world

Jaye / Merika are magnificent at what they do, always responding in a timely manner and while certain stages of county claim courts is a super long waiting game, they keep on top of things - even when I’ve requested last min help with a county claim form, the team responded super quickly.

I’m a returning customer and this is now 3/3 wins against these private companies. Thank you Merika / Jaye and team! Keep up the great work.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Jaye was amazing and supported me…

Jaye was amazing and supported me throughout the entire process. No matter when I reached out, he always took the time to explain what was happening and what the next steps would be. I’ve been using their services for a few years now, and they’ve honestly saved me, my family, and my friends a lot of money. The whole team is fantastic—I’ve never had a single issue.

I had about six tickets with one company and was supposed to go to court next week, but the entire case has now been discontinued.

Thank you so much!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammers dont respond to emails

Not responding to emails, they refuse to confirm if they have processed your appeal.

Bunch of scammers I will need to process a charge back to get my money back because it seems they've done nothing so far.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

For those who think this company is a…scam

For those who think this company is a scam….i can assure you they are not!! I will never forget the anxiety and stress I through over a parking tickets and these legends came to the rescue! I have been using their services for years and haven’t had an issue. And most of my appeals have been successful. They are currently dealing with a small claim court by a private parking company and I trust they will win!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.. they take your money and dont even reply to emails. In the email it states we wont email you unless we cant help with your case… in the next email it says we will email you if it goes to popla. Never received an email saying it went to popla never got any replies they are lazy and unable to do their job.. lazy pen pushers have had months to sort it and are only here to increase your fines.
I feel sorry for anyone using them just pay the extra on the fine because these lott are useless 😂😂😂

14 May 2025
Unprompted review

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