Parkfield Supplies Reviews 

1,216
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often finding them excellent, exceeding expectations, and accurately matching descriptions. Many highlight the high quality of items, noting their durable and well-made nature, alongside reasonable pricing and good communication about order status. However, some customers experienced longer delivery times, with delays and tracking issues frequently noted. A few people also felt that product quality was lower than anticipated, describing items as cheap or fragile, and mentioned products appearing to be dropshipped from outside the UK.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers describing products as well-made,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery times and smooth... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report easy ordering, timely... See more

Price

Consumers generally find the pricing to be reasonable and fair, with many considering it a great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though the product was coming from out of the U. S. the supplier made updates about shipping with me by emails. I definitely think the price is reasonable since the phone case is good quality. Af... See more

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more

Rated 5 out of 5 stars

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number neve... See more

Rated 5 out of 5 stars

Delivery process was smooth. Condition and quality of my item was as described on the site.


Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(1,216)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Never received my order.

7 October 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Tess,

Thanks for your review :)

Our customer service team has been in contact with you directly about this issue already, your order has been delivered, and a discount has been applied for the inconvenience.

Please accept my apologies for the late arrival of your package. It did take a lot longer to arrive than we would expect.

If there's anything else you need, please don't hesitate to reach out :)

Thanks!
Sara

Rated 4 out of 5 stars

So far I really like the wallet

So far I really like the wallet. I wish the phone detached for pictures as the wallet can get in the way of the lens if you are not careful. I do like that the cash and wallet side stays shut because of the magnets when using the camera. The other comment I have is don’t order it if you are expecting it quickly, as the phrase “slow boat from china” actually fits here. My order took 3 weeks and the tracking software really didn’t work. Had it not been for the regular updates from Parkfield saying it was on the way, I may have cancelled. But I’m glad I waited as I do like it.

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Beware

Poor quality phone case. No protection for screen
Made in China. Tried to initiate return process but no reaction from company.
Update 17 Sept.: Refund has now been issued. Thank you.

13 September 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thank you for taking the time to share your feedback. I've looked into this and can see your initial messages were sent to our spam folder which is why it took longer than usual for us to reply, apologies for this.

You did order a case without a screen protector but we do offer models that come with built in screen protectors - I've asked a colleague to send some examples to you, as you may find these are more suitable

If there's anything else we can help you with please contact us :)

Thanks
Sara

Rated 5 out of 5 stars

Great Products and Excellent Customer Service…

Parkfield customer service people were very responsive to my problem attaching my watch to the nylon bands I ordered. They graciously allowed me to exchange the bands I bought for mesh bands that I knew were easy to attach. I love the company's products and the service when I had a problem was outstanding.

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Took too long to get

Took too long to get. Excellent product.

15 August 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Gary,

Thanks for leaving your feedback :)

Upon checking your order I can see that it was delivered within the stated timeframe although it did take a few days longer than we would have liked.

I'm glad to hear you like the product but as a gesture of goodwill we've applied a 10% discount to your order

If there's anything else we can do please reach out - hello@parkfieldsupplies.com

Thanks
Sara

Rated 5 out of 5 stars

Fantastic iWatch band!

Great product and was exactly as shown and described. Band is high quality, good weight, well constructed and I was able to remove links with the tools provided. I get so many compliments on how striking my watch is. Love it!

16 July 2023
Unprompted review
Rated 5 out of 5 stars

Always love my purchases

Always love my purchases.

The iPhone cover in gold is what I’ve been needing. Don’t get why Apple only does rose gold. Thanks Parkfield.

1 July 2023
Unprompted review
Rated 2 out of 5 stars

Receipt of the item takes too long

It takes too long to receive a delivery, and when questioned about why it it taking so long, and where the item is in the delivery process, Parkfield provides no good answer. I expected the delivery to take less than a week, but it turned out it was closer to a month to receive the 2 items.
On the other hand, the items ordered were of decent quality, and appear to be exactly what the company stated they would be. I especially like the fact that the Apple Magnetic Charger will connect and recharge the phone through the case, rather than having to remove the phone from the case to attach it to the magnetic charger for nightly recharging. Despite the unexpected delay, I would order other products from Parkfield Supplies in the future, since tge item itself appears to be exactly what was advertised and of very good quality.

28 June 2023
Unprompted review

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