Parfum1 Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fast shipment, and 100% authentic fragrance. Will absolutely be ordering from them again. I found my very hard to come by Bal A Versailles at a great price. They also added a few goodies to my order.

Rated 5 out of 5 stars

Selection is top notch. Prices are incredible, especially considering how many different perfumes they have in stock. Free shipping when you purchase $75 - can't argue with that! In addition to perfur... See more

Rated 5 out of 5 stars

Parfum1is the best. I only order from them these days. They stand by their products , their customer service is top tier professional. I can't understand the negative comments as I've ordered multi... See more

Rated 3 out of 5 stars

Hi! I love my perfumes from parfum1. I can find all the great brands there that are not available at some of the other online stores.However my last purchase of approx $150 dollars was met with a u... See more

Company replied

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

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Rated 3 out of 5 stars

Good service but not satisfied with the product

I do not like generally to say something negative, but I was very disappointed with my order from parfum1.com I have been wearing "Poeme" fragrance for the past 15 years and it by far the most long-lasting perfume I have ever had in EDP version.
Attracted with coupon offer I ordered it from this website 3,3 oz (non-spray bottle) along with 3 other parfums. This one was the main intention of my purchase. How shocked I was opening bottle and discovering, that it disappears within 30 min. The leftover of same parfum from Macy’s (4 year old) still lasts on my skin whole day (and clothes for few days), so you cannot blame it on skin chemistry. After talking to sales associates in Macy's and Nordstrom, I have learned that only reason could be that it was old bottle (maybe spoiled due to wrong temperature conditions).
Frustrated, I looked at return policy of the company. As for company policy, I cannot return or exchange it, so I stuck with it, and I do not use it either. $65 are wasted, and I am not sure about other perfumes I bought, because the rest was intended as gifts. I think that my total money spent was $109.60, could as well buy less but normal quality in Nordstrom.
Yet, still waiting for 1 more to come, it was not in stock for the day of shipping. Saving few dollars on coupon and tax end up to be a mistake, because I still would have to buy another bottle of “Poeme” and pay to reliable department store.
I would really appreciate any suggestion.
With my respect,
Julia Fazekas.

18 June 2012
Unprompted review
Parfum1 logo

Reply from Parfum1

Thank you for letting us know about this situation. One of our top priorities is to provide customers with top quality products. Although our return policy does state we cannot accept returns on open or used items, if you are unhappy with the quality of the product, please always let us know so we can resolve the issue. We've been in the fragrance and beauty industry for over 30 years and make it a point to always keep our inventory in proper temperature conditions. We will contact you in regards to getting a replacement for this product.

Rated 5 out of 5 stars

Best on-line perfume discounter

Everyone who frequents the beauty and perfume blogs knows that Parfum1 is one of the BEST places to get genuine, discounted perfume. Their customer service is outstanding. I will continue to purchase from them and recommend them.

18 June 2012
Unprompted review
Rated 5 out of 5 stars

Only Place to BUY !!!!

Have ordered several times from this site. Orders always arrive on time and produst is of good quality. Appreciate the discount coupons that are included with each order. Will use this site exclusively .

Love this site !!!

Ms Maxx

18 June 2012
Unprompted review
Rated 3 out of 5 stars

Great perfume,terrible shipping experience!

Hi! I love my perfumes from parfum1. I can find all the great brands there that are not available at some of the other online stores.However my last purchase of approx $150 dollars was met with a ups charge of another $50 !
This was not duties or customs but ridiculous UPS surcharges.
Unfortunately I have to purchase elsewhere from now on.

18 June 2012
Unprompted review
Parfum1 logo

Reply from Parfum1

Hello,
Thank you for your comments and we are glad you enjoyed the perfumes you received from Parfum1. I am sorry to hear that you were charged fees by UPS. We have had some complaints from customers shipping to Canada about extra UPS fees so we are currently working on a new shipping option to Canada that would NOT include any fees. We hope to have this option available within the next month. We'll be sending all of our customers who are located in Canada an email to let them know! Thanks again for shopping with us and we hope to hear from you again in the very near future.

Rated 5 out of 5 stars

Eau baby!

I have been a client for the last 10 years, and their inventory just grows and grows. They have the best prices on the internet, the widest selection (even scents you thought could only be found in Europe) and the free shipping @ $75! Read of the fragrance descriptions, and get drawn in by the tender notes...

Go back often, as they always bring in new inventory. You can even make a request and they'll try to find it for you.

16 June 2012
Unprompted review
Rated 5 out of 5 stars

Great Selection and Service

Selection is top notch. Prices are incredible, especially considering how many different perfumes they have in stock. Free shipping when you purchase $75 - can't argue with that! In addition to perfurme/cologne, they have skin care and other body products, which makes this a one stop shop for your beauty needs.

15 June 2012
Unprompted review
Rated 5 out of 5 stars

All my favorite colognes at a great price

I have more than one favorite cologne and Parfum1 carries all of them, plus many more that I have a feeling I will be trying in the future. The shipping was right on time and I will definitely be using them from now on, and telling my friends about them too.

15 June 2012
Unprompted review
Rated 5 out of 5 stars

A Very Happy Customer

I have now bought several times from Parfum1. I found them to have not only the best selection but also the best prices around. All the products I have bought were top quality. Shipping is fast. Have recommended them to all my friends.

14 June 2012
Unprompted review

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