Love these guys, but they could improve thier website and app usability a little , it can get hard to find the closest available drop off point UNTIL after you book and choose your service. ALso a... See more
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Found the site easy to use and very clear with its instructions. Only thing I found was I selected print my own label then found my printer wouldn't print. I was then unable to go back and select pr... See more
Easy to order and delivered quickly by royal mail parcel post. But as it was a valuable item the insurance cost was much higher than buying direct from royal mail -take note.
My only criticism is that the package was delivered by Evri who left it in an unsafe place in full view of passers by. My gate was unlocked and there is a Ring doorbell which was not used to alert m... See more
Company details
Written by the company
Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!
Written by the company
- BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!
- Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!
- UNBEATABLE CUSTOMER SERVICE!
- Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!
- DELIVERING THE WORLD!
- With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!
Contact info
Parcel2Go Suite 1A, Parklands, BL6 4SD, Bolton, United Kingdom
- www.parcel2go.com
4.4
Excellent
206K reviews
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Delivered but not to a safe/secure location
Parcel was delivered on time and intact, BUT it was left on my doorstep, I live in a old terrace property and the door opens straight onto the street.. althought the courier took a photo of the delivery.. anyone walking by could of picked my shipment up and walked away with it.. please feel free to check this.
8 July 2026
Reply from Parcel2Go
Good morning,Nicole,
Thank you for taking the time to share your feedback.
While I'm pleased to hear your parcel arrived on time and in good condition, I appreciate your concerns about where it was left. Leaving a parcel on an exposed doorstep, particularly where it is easily accessible from the street, can understandably cause concern about its security.
We'll raise this with the courier so they can review the delivery and provide the appropriate feedback to the driver. Deliveries should always be made with the security of the parcel in mind, and your comments will help us reinforce those expectations.
We appreciate you bringing this to our attention. If you have any further questions or need any assistance, please don't hesitate to get in touch.
Kindest regards,
Catherine
Delivery was on time
Delivery was on time nice and early so I didn't have to wait in all day friendly driver
8 July 2026
Delivery instructions ignored…
Delivery instructions completely ignored and left out in the open unsecured, company should allow for delivery instructions to be entered manually rather than just preset options that aren’t always applicable.
8 July 2026
Reply from Parcel2Go
Good morning,Adam.
Thank you for taking the time to share your experience.
It's disappointing to hear that your delivery instructions were not followed and that your parcel was left in an unsecured location. I also appreciate your feedback regarding the delivery instruction options available during the booking process, and I understand why you feel more flexibility would be beneficial.
Your comments have been recorded and will be shared with the relevant teams. We will also raise this with the courier so the delivery can be reviewed and appropriate feedback can be provided to the driver.
Customer feedback like yours helps us identify areas where we can improve both our service and the delivery experience.
If you have any further questions or need any assistance, please don't hesitate to get in touch.
Kindest regards,
Catherine
Kept me up to date on the delivery and…
Kept me up to date on the delivery and was on time.
8 July 2026
an excellent buy
the item i bought is a lovely shirt just right for the hot weather and the whole purchase was excellent everything went really well so thank you.
9 July 2026
Very good delivery would recommend
Very good delivery would recommend
Can't thank them enough .
7 July 2026
Delivered a large bulky package very…
Delivered a large bulky package very quickly. package arrived 2 days early, and was left in a safe place.
8 July 2026
Very bad experience with evri they…
Very bad experience with evri they throw the package in the street I don’t want to deal with them again.
8 July 2026
Reply from Parcel2Go
Good morning,Chafika,
I appreciate you taking the time to share your feedback.
I can understand why you would be disappointed after your parcel was left in the street. That is not the level of service we expect from our delivery partners, and I appreciate the concerns this has caused.
Your comments will be raised with the courier so they can investigate the driver's actions and address this appropriately to help prevent similar incidents in the future.
We value your feedback, and thank you for bringing this matter to our attention.
If there's anything further we can assist you with, please don't hesitate to get in touch.
Kindest regards,
Catherine
Did not receive
8 July 2026
Reply from Parcel2Go
Good morning,Michael.
I appreciate you taking the time to let us know about this.
I understand how worrying and frustrating it is when a parcel doesn't arrive as expected.
If the parcel is still missing, please contact the sender directly. They will be able to investigate this further with us and, if appropriate, raise a claim on your behalf. They will also be able to guide you through the next steps.
We appreciate you bringing this to our attention and sincerely regret the inconvenience this situation has caused.
If you have any further questions, please don't hesitate to get in touch.
Kindest regards,
Catherine
Delivery driver left parcel on window…
Delivery driver left parcel on window sill he didn't give me time to get to the door
Anyone could of took this parcel
8 July 2026
Driver picked up parcel on time and it…
Driver picked up parcel on time and it was delivered
Very quickly,
9 July 2026
The order was left outside on my…
The order was left outside on my decking and had it not been for my neighbour, I would not have been aware the delivery had been made.
I was at home all day and the courier did not ring the door bell or knock on the doors - side of the house or the back door near to where the package was dropped.
8 July 2026
Reply from Parcel2Go
Good morning,Michael,
I’m sorry to hear about your delivery experience. I understand how concerning it must have been to discover your parcel had been left outside without the courier knocking or ringing the doorbell, especially when you were at home at the time. I appreciate that, had your neighbour not noticed it, you may not have known your parcel had been delivered.
Please be assured that we will raise this with the courier so they can investigate what happened and remind the driver of the correct delivery procedures to help prevent this from happening again.
Thank you for bringing this to our attention.
If you have any further questions or need any assistance, please don't hesitate to get in touch.
Kindest regards,
Catherine
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