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Parcel2Go Reviews 199,462

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 40,267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff helpful and the overall user experience smooth and efficient. Many people are particularly satisfied with the quality of the products received and the care taken in packaging. However, some people were dissatisfied with the delivery service, citing issues like delayed parcels, items not arriving, or being left in inappropriate locations. A few other people also felt that communication regarding international customs forms could be improved.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report positive experiences,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the first-class service,... See more

Product

Consumers generally express satisfaction with the products received. Many reviewers praise the quality and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the couriers and delivery drivers for... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the website and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booking the delivery was diffcult as on line process wasnt simple... took 4 attempts before finalising the collection..i almost gave up.. However, parcel was collected by DPD, on time from Notts, Tu... See more

Rated 4 out of 5 stars

Generally this is a very good service. I've been using it every week since January (2026) to send a newspaper from the UK to an elderly relative in Geneva, Switzerland. It takes 4 days to get there... See more

Rated 4 out of 5 stars

Very pleased with the headphones, much better than what I had. Notifications could have been better, kept telling me I'd be receiving them Monday or Tuesday but I actually received them Sunday

Rated 5 out of 5 stars

My order of wind deflectors was so quick and easy to order and I was kept informed of the delivery status throughout . I received an excellent service from ordering and receiving this item. I was als... See more


Company details

  1. Courier Service

Written by the company

Parcel2Go are the UK’s leading courier comparison website. With over 10 years experience, we’re proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price you’ll absolutely love!

Written by the company

BRINGING YOU THE CHEAPEST SERVICES POSSIBLE!
Here at Parcel2Go we understand how much high delivery costs can affect everyone, from small businesses to private individuals. We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available, meaning P2G can always be your first port of call for all your parcel needs!
UNBEATABLE CUSTOMER SERVICE!
Parcel2Go realise that sometimes you may need a helping hand. Whether it’s to change an address, get help booking an order or just want to check the status of your parcel, we offer a free Live Help service through our website to let you speak to an understanding operator in seconds!
DELIVERING THE WORLD!
With the ability to deliver to over 220 countries across the globe, Parcel2Go offer great value to a whole host of both European and Worldwide destinations! Offering the biggest services in the market, we offer both express and economy delivery at some truly fantastic prices!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

199K reviews

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Rated 5 out of 5 stars

I was told my item for the hot tub…

I was told my item for the hot tub would arrive on the 08/05/2026, kids not impressed as they want to play in the hot tub with there friends.
It arrived on the 01/05/2026, which was AMAZING as we
were having a garden party on the 02/05/2026 and kids were excited when they saw hot tub was working again,
One big happy family.

1 May 2026
Rated 5 out of 5 stars

I was delighted

I was delighted - I dropped it off at 4:15 on a Thursday to find it was delivered next day having been advised to expect a 2-3 day delivery time.
Just one point - I printed off the label and the "proof of sending", which I was told the Post Office would stamp it, but the Post Office said they did not do that any longer & they would give me a proof of delivery receipt - like a credit card payment receipt.

30 April 2026
Rated 5 out of 5 stars

Item was in very good condition…

Item was in very good condition including an original remote (quite rare!) And packed absolutely carefully! And an original manual included! (Very rare!) Communication was excellent too, so all told I am very happy with my purchase.

1 May 2026

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