Paperturn.com | The Online Flipbook System Reviews 244

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Rated 4 out of 5 stars

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more

Company replied

Rated 5 out of 5 stars

The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy to use and a very responsive…

Easy to use and a very responsive support team

10 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Carlo,

Thank you for your 5-star review! We're happy to hear you like our product and team :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Very good service and layout

Very good service and layout.
I really apreciate they offer a trial.

21 October 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Cris,

Thanks a lot for a great review! We're happy you are enjoying our service :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Had an issue using Acrobat preset

Had an issue using Acrobat preset – Cassie solved it in minutes! Thanks, fab service.

18 October 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Julie,

We're happy to hear that the issue was solved and we will make sure Cassie receives the great feedback :) Thanks for writing a review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Had issues with the promo code

Had issues with the promo code, Cassie fixed it right away so I could upgrade my account!

12 October 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Cecilia,

Thank you so much for your review! We're glad to hear the issue was solved quickly, glad to have you on board!

Warmly,

- The Paperturn.com Team

Rated 4 out of 5 stars

Great service and great support

Great service and great support

they are always available to assist and their system is reliable and running.

5 October 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Marcus,

Thanks for your review! We're glad to hear you like our service and platform :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Cannot thank the team enough for their…

Cannot thank the team enough for their kindness and patience. Each and every one of the 3 people I spoke with was courteous, responsive and very very helpful. Explanations were clear and the links they sent were exactly what I needed. Great service I can highly recommend.

29 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Michelle,

Thank you so much for your lovely review! We're glad to hear that our customer support team helped to solve all your questions and that you are happy with our service. Great to have you on board :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent web site and service .

Excellent web site and service with excellent response time and claroty of explanations for various questions.

22 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jerry,

Thank you for your excellent review! We're so happy to hear that you like our platform and service :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Paperturn impressed my client

I was new to this concept. It was easy to use and easy to follow directions. I put the book together and Paperturn made the client smile. The client was very impressed with the end results. Paperturn works.

22 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Albert,

Thank you very much for taking the time to write a review! It means a lot to us that you and your client are happy with the results :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Beautiful software

Beautiful software. Always wonderful tech support. Looking forward to new features. Thank you!

17 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Bonnie,

Thanks a lot for writing a review! We're glad to hear that you like our software and our support :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent Customer Service

Jessica was very helpful on the Chat line and answered all my questions and gave me links to look at so I could understand the process. I went ahead and purchased a 3 Flipbook Pro Account based on her excellent Customer Service.

15 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Gwen,

Thank you so much for your lovely review - it means a lot to us! We're glad to have you on board :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

The support I received was quick and…

The support I received was quick and got a link that helped resolve my issue.

13 September 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Ellen,

We're glad to hear that our support team could help you solve your issue quickly :) Thanks for the great review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Very pleased with the customer service…

Very pleased with the customer service from Paperturn and the ease of use of this program. I had a question over the weekend about my subscription and it was promptly answered to my satisfaction. As a small nonprofit leader, I truly appreciate being able to afford the use of this product on my website. Thank you!

16 August 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Christine,

Thank you very much for your review! We're so happy to hear that you are happy with our customer service and our platform. We're glad to have you on board!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

LOVE Paperturn!

I absolutely LOVE Paperturn! One of the best online software subscriptions I have ever purchased. the quality of everything they offer is top-notch. And they keep expanding their service with new products and features! They have made it very easy for me to present their service to my clients. And their support team is always very responsive and helpful. I cannot say enough good things about Paperturn and their team. I have great trust in them on all levels!

6 August 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Chris,

Thank you so much for taking the time to write a great review! It truly means a lot to our team that you are happy with our software and our customer support.

Warmly,

- The Paperturn.com Team

Rated 2 out of 5 stars

Won't suggest if you are using for school projects and design carries marks

I Don't like it in any way , plus i don't know why i am still giving it 2 stars . The last software i used had all features i needed plus the page turns were realistic and in this not even conversion is good it is blurred .

27 July 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

Thank you for your review. We're sorry to hear that your experience did not match your expectations. Usually, the flipbooks display in a very high quality once converted, so we'd like to investigate what happened in your case. If you could contact us at info@paperturn.com we’ll work with you to resolve any issues as quickly as possible.

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

it's good

this helps me in doing my homework

13 July 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Rima,

Thank you for your feedback :) We're glad to hear that Paperturn helps you with your studies!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent service for responsive…

Excellent service for responsive flipbooks. And a wonderful support channel as well. Highly recommended.

8 July 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Samantha,

Thanks a lot for your amazing feedback! We're happy to have you on board :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Tried the free trial to see if I liked…

Tried the free trial to see if I liked it for my creative portfolio, and ended up staying with it. Really happy with everything, have had great service every time I had a question in the chat and super quick and clear replies, cant fault the staff! (Jessica especially was amazing help and so kind)
Love the realistic page turns etc.
If i HAD TO say something negative/constructive it would probably be that when you zoom in the quality isn't perrrrfect, but it's not something that bothers me enough to not use it. Great service & product, would really recommen it!

29 June 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Camilla,

Thank you very much for taking the time to write a review! We highly appreciate it and are happy to hear that you enjoy our service :) We'll make sure Jessica receives your kind words.

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Jessica is great!

Jessica is very helpful and gave me a clear answer quickly, great! thank you very much!

25 May 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Julita,

Thank you for your feedback! It's great to hear that your questions were answered quickly :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Jessica - 1st Class Customer Support

Jessica was extremely helpful and informative. Got straight to the heart of our issue and solved our problem within 2 minutes. Brilliant.

21 May 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Martin,

Thanks a lot for a great review :) We're so glad to hear that your issue was solved quickly!

Warmly,

- The Paperturn.com Team

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