Their customer service team are really quick to respond and super helpful. So refreshing to be able to talk to a human! The software is simple to use and I like the way our brochures appear. Highly... See more
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I've been using Paperturn for a few years and have been very happy. Recently I had to contact the Customer Experience team to help with a small problem and they couldn't have been more helpful. No AI... See more
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The program is reasonably priced and easy to use. When I had questions they provided great customer service. Our conference goers loved the electronic program with links to websites, pages within th... See more
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I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more
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Company details
Written by the company
Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices
Contact info
Klokkestøbervej 16, 5230, Odense M, Denmark
- 1 (888) 720-1796, (+44) 020 3695 1124, (+45) 66 19 00 00
- info@paperturn.com
- www.paperturn.com
4.9
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Debra from the support team really goes…
Debra from the support team really goes above and beyond to help us.
Thank you!
28 November 2024
Unprompted review
Was having a billing issue and…
Was having a billing issue and Paperturn agent Bruna was very professional and assisted me promptly.
Thank you Bruna!
CwNelson
CA USA
25 November 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Nelson,
Thank you for your kind words. We’re glad Bruna could assist you. Your satisfaction is our top priority.
Warmest regards,
The Paperturn CX Team
Having been using Paperturn for a while…
Having been using Paperturn for a while in creating a digital flipbook of my children's storybook, today I was needing a specific pdf which I'd somehow managed to lose on my desktop pc file system after uploading it to Paperturn.
Within the space of barely five minutes, the Paperturn customer service rep Arielle was able to find the specific pdf I needed and helped me download a copy back to my pc!
Awesome customer service, along with the amazing technology, that's been my experience with Paperturn. Any writer who is writing a book with illustrated pages will have so much fun seeing their book come to life as a digital flipbook that is so realistic. You can even add music to your book!
5 November 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi TCW,
Thank you so much for your fantastic review! We’re so happy to hear that Paperturn has been a valuable tool in bringing your children’s storybook to life. It’s great to know that our customer service team, especially Arielle, was able to assist you quickly and help recover your missing PDF.
Your feedback means a lot to us, and we're excited to continue supporting your creative journey.
Warmest regards,
The Paperturn CX Team
Fantastic service and value for money
I have been using PaperTurn for a year now, and the service has been fantastic. The platform is very easy to use, and give you a vast array of features to really make your online publication come to life. The chat team are great when I have a question. Overall fantastic value for money compared to other platforms.
1 November 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi T,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience. Your satisfaction is our top priority, and we're committed to providing you with the best possible service.
Happy Flipbooking!
The Paperturn CX Team
Excellent product
Excellent product - we have been using this for 2 years now for various types of publications. The tool is so easy to use & the final product looks great. Whenever I have an query I use the chat & my query is dealt with in minutes. Excellent Customer Service (thanks Vanessza, Debra, Dan)
22 October 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Claire,
Thank you for your kind review! We're so glad to hear that our product has been helpful for your publications, and to know that our customer service team has been able to assist you promptly (we'll be sure to pass along your kind words to Vanessa, Debra, and Dan).
We look forward to continuing to support you in the future!
Warmest regards,
The Paperturn CX Team
Highly recommended
Paperturn has been incredibly useful for me. I have recently taken a liking to robert greene's collection, and decided to import a pdf of one of his books, to turn it into a flipbook. This was brilliant, the words were never blurry, although they did take a while if it was a new page, when out of internet. Overrall, i highly recommend this app, if i could afford it, i would definetely pay for the pro version!
12 October 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Dean,
Thank you so much for your kind words and positive review! We're thrilled to hear that our platform has been helpful in creating your flipbook of Robert Greene's collection.
Your satisfaction is our top priority, and we'll continue to work hard to ensure that Paperturn remains a valuable tool for our clients.
Warmest regards,
The Paperturn CX Team!
Excellent Customer Service and Product
Our company has used Paperturn for a year or so now it is an easy system to use and their support is fast and efficient - would highly recommend them
4 October 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Karen,
Thank you so much for your kind words. We're delighted to hear that our platform has been easy to use and that our support team has been helpful.
Your satisfaction is our top priority, and we're committed to providing the best possible experience for our customers. We really appreciate you taking the time to share your feedback.
Warmest regards,
The Paperturn CX Team
A Perfect Tool for Catalogue Creation
Paperturn is truly an outstanding platform! Have used it to create my first catalogue of 40 pages, I can confidently say it performs exceptionally well.
What sets Paperturn apart is its ease of use. It’s incredibly intuitive and user-friendly. Exceptional technical support team. Every time I’ve had a question, it’s been resolved, with their support team demonstrating a deep understanding of the platform and attention to detail in helping me through every step.
For anyone looking for a reliable, feature-rich platform for creating professional catalogues or publications, I highly recommend Paperturn. It's efficient, packed with useful tools, and offers top-tier support. It’s the perfect choice for both beginners and experienced creators alike!
27 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi there,
Thank you so much for taking the time to share your positive experience with Paperturn. We're thrilled to hear that our platform has been so helpful in creating your first catalog.
Our goal is to make Paperturn as user-friendly and supportive as possible, and it's wonderful to know that we're achieving that.
We hope to continue providing you with the best possible experience as you create more catalogs and publications with Paperturn.
Warmest regards,
The Paperturn CX Team
Paperturn is solution.
Paperturn is an excellent option. In my case, I have been creating catalogs of more than 100 pages for over a year and it works excellently. It has a shopping cart and forms that make data collection and processes easier, among many other things. I highly recommend it. It is easy to use, intuitive, friendly, and its technical support is its strong point. Any questions you have are resolved in minutes and they don't miss a detail of your process. Desde México yo digo ¡Viva Paperturn!
25 September 2023
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hola David,
We're so glad that Paperturn has been such a great tool for creating your catalogs. It sounds like you've really put it to good use with all those pages. Thanks for mentioning the shopping cart and forms, they're definitely some of the standout features. And we're especially happy to hear that our customer support has been very helpful.
Thank you for taking the time to share your positive experience, we really appreciate it!
¡Viva Paperturn!
Warmest regards,
The Paperturn CX Team
Excellent customer service
Excellent customer service. That's The way it has to be. Totally uncomplicated. Very polite. Quick response and problem solving. Thanks Bruna and Debra for this absolut positive experience. In these days such a customer service is very exceptional. Well done Paperturn.
12 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hello Karin,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Bruna and Debra provided you with excellent customer service.
Our goal is to make your experience as smooth and enjoyable as possible, and it's wonderful to know that we achieved that for you.
Thank you again for your kind words!
Warmest Regards,
The Paperturn CX Team
Great service
Debra provided great service. We had an issue that she was able to understand and help us resolve very quickly without too much backwards and forwards.
13 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hello Kerry,
Thank you so much for your kind words! We’re glad to hear that Debra was able to resolve your issue quickly and efficiently. Your satisfaction is our top priority, and we’re glad we could make the process smooth for you.
Warmest regards,
The Paperturn CX team
Great costumer service
Debra was excellent. She is competent and well-prepared, as well as very patient. We were able to solve our problem, and she also helped us from a practical standpoint, not just with theoretical explanations. Thanks to her, our catalog URL is now personalized!
12 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Laura,
Thank you so much for your positive review! We're glad to hear that Debra was able to help you solve your problem and provide practical solutions. Your satisfaction is our top priority.
Warmest regards,
The Paperturn CX Team
Arielle was great
Arielle was great! Took a bit of research but got the issue figured out.
3 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Kimberly,
Thank you for taking the time to leave a review. We're so happy to hear that Arielle was able to help and resolve the issue.
Warmest regards,
The Paperturn CX team
Great speedy service
Great service. Speedy action. Help desk are always actually helpful and give simple plain answers.
4 September 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Victoria,
Thank you so much for your positive review! We're glad to hear that our team was able to assist you quickly and effectively. Your satisfaction is our top priority.
Warmest regards,
The Paperturn Customer Experience Team
The rep listened to my issue and…
The rep listened to my issue and addresses it in a timely manner while keeping me updated along the way. Some of my links did not work on my paperturn corrected the issue in a short amount of time.
28 August 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Lauren,
Thank you for taking the time to share your positive experience! We truly appreciate it and are happy to hear you're satisfied with the service you received.
Warmest regards,
The Paperturn Customer Experience Team
Excellent way to elevate your customer experience
Excellent platform for upgrading your website! The platform is very easy to navigate, and customer service is top-notch. I would highly recommend it to all businesses.
7 August 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Thank you so much for your kind words!
We're thrilled to hear that you're enjoying our platform and finding it easy to navigate. Our team works hard to provide top-notch customer service, and your feedback reaffirms that we're on the right track.
We truly appreciate your recommendation and look forward to continuing to support your business. Thank you for your trust and support!
A potentially good product...
This website has the potential of being a great product, except for:
1. The price and the upgrades required to carry out functions.
2. You better know that your upload is error free, because, you cannot edit if you purchased 1 upload per month. To edit you are required to upgrade. If you upgrade to the next level, you can still not edit.
Their refund policy is the pits.
The above is as I understand the site.
2 August 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Thank you for sharing your feedback. We appreciate your candid review and want to address your concerns while providing some clarifications.
Pricing and Upgrades: We understand the importance of transparent and reasonable pricing. To help our users experience our platform without any financial commitment, we offer a free 14-day trial that doesn't require any payment information. This allows you to explore all features and determine if they meet your needs before making a purchase.
Editing Capabilities: We regret any confusion regarding editing capabilities. Both our BASIC and PRO subscriptions allow for easy editing of your publications. If you had faced any issues with editing, our support team would have been more than happy to assist you. We are committed to ensuring our users can make the most out of our platform, and our support team is always available to help with any problems you might encounter.
Refund Policy: Our refund policy is designed to match SaaS industry standards. We strive to be fair and transparent in our approach to refunds, ensuring that our users feel secure and valued.
We hope this clears up any misunderstandings. Your feedback is invaluable to us, and we are always looking for ways to improve. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We're here to help!
Paperturn is great!
I've been using Paperturn for some time now. Amazing service. Arielle was very helpful with any questions I had. Would 100% recommend Paperturn to anyone.
31 July 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Ray,
Thank you very much for your positive review! We're glad that you are satisfied with the product and service we provide. Thanks for the 5 stars!
Warmest regards,
The Paperturn.com Customer Experience Team
I would like to give Papertun an…
I would like to give Papertun an excellent rating. The service was professional and efficient and the quality of the products delivered exceeded my expectations. The team was always friendly, competent and responded perfectly to individual requests. Deadlines were met on time and communication was clear. I can recommend Papertun without reservation and look forward to future projects. Many thanks for the great work!
26 July 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Hannes Liesenberg,
Thank you so much for your amazing review! We highly appreciate your opinion and are happy that you found our product and service excellent. We're thrilled that we could help you and leave a positive impression. Thanks again for the 5 stars and your kind words!
Warmest regards,
The Paperturn.com Customer Experience Team
Good product - fantastic support!
This is an excellent product. We just started using Paperturn recently to host the online version of our magazine. It is quite flexible, easy to use, and the end product looks and works great. Initially we had some problems setting up a custom domain for our publication (our DNS host is kind of wonky) and the support team went above and beyond getting us up and running even though the problem was with our provider and not their software. Debra, and especially Arielle were incredibly patient and gracious, and even though I was crabby and short tempered throughout the process they persisted and helped us get everything working properly. We can't be more happy with the product and support we received. I can heartily recommend this product for anyone that needs this kind of functionality. Top Notch!|
12 July 2024
Unprompted review
Reply from Paperturn.com | The Online Flipbook System
Hi Paul R,
Thank you so much for your wonderful review! We're happy to hear that you're satisfied with our product and service. We understand that setting up a custom domain can be tricky, and we're so pleased that our support team could assist you through this process.
Your recommendation means a lot to us. Thanks again for sharing your positive experience and for the 5 stars!
Warmest regards,
The Paperturn.com Customer Experience Team
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