Paperturn.com | The Online Flipbook System Reviews 

255
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Their customer service team are really quick to respond and super helpful. So refreshing to be able to talk to a human! The software is simple to use and I like the way our brochures appear. Highly... See more

Company replied

Rated 5 out of 5 stars

I've been using Paperturn for a few years and have been very happy. Recently I had to contact the Customer Experience team to help with a small problem and they couldn't have been more helpful. No AI... See more

Company replied

Rated 5 out of 5 stars

The program is reasonably priced and easy to use. When I had questions they provided great customer service. Our conference goers loved the electronic program with links to websites, pages within th... See more

Company replied

Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(255)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Very cool service for hosting an…

Very cool service for hosting an interactive PDF with clickable links.

18 January 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Caleb,

It's great to hear that you like our platform and our features! Thank you for your positive feedback :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent technical support from online…

Excellent technical support from online chat mostly with Bailley but also from Emma, Mia and Anders. Thank you.

13 January 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

We're glad to hear that you're happy with our customer service team and will forward your positive feedback directly to them! Thank you for your kind words :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Really good company. Great customer service

Paperturn have been really great for me to use for flipbook subscriptions for my customers. So easy to understand and implement the code into websites with the 'paperturn' noises to create life-like online brochures. I get a handy, yearly email notification for renewals which allows me to make changes if required. The customer service is immediate, timely and no waiting for replies. Really good company.

12 January 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jo,

Thanks for a lovely review! It means a lot to us that you enjoy our features, like our embed-function. Your kind words are directly forwarded to our customer support team :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great customer service!

5 January 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Dori,

Thank you for your great review! We're glad to hear that you like our website and service :)

Warm regards,

- The Paperturn.com Support Team

Rated 5 out of 5 stars

Great customer service.

16 December 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Nathan,

We're glad you had a positive experience with our customer service, thanks for taking the time to leave us a review!

Warm regards,

- The Paperturn.com Support Team

Rated 5 out of 5 stars

Very professional

Support very kind, reactive and helpful. overall the ebook is really easy to edit with a great result. I recommend the site !

23 November 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Albane,

Thank you for your kind words! We are so happy to hear that you like our product and the results you get :)

Warmly,

- The Paperturn.com Team

Rated 4 out of 5 stars

Very helpful advisers.

Very helpful and informative staff who are understanding of the issues with patience and clarity. Definitely recommend.

12 November 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear JP,

We're glad to hear that you're happy with our customer service team and will forward your lovely feedback directly to them! Thank you for your kind words :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

PaperTurn offer an excellent service

PaperTurn offer a very good service, it is a very good system and very easy use and update. Just one word 'Excellent'!

10 November 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

Thanks a lot for your positive feedback! We appreciate it :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Bailey was incredible

Bailey was incredible. Really held my hand thru the process even waiting with me as the file uploading. She made it so easy.

5 November 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Tim,

We're very happy to hear that Bailey helped you with your flipbook - we will directly forward your feedback to her :) Thanks for your lovely review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Brilliant

Brilliant, great help and was very kind.

29 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Charles,

Thank you for your positive review, we really appreciate it! :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent site and great product... Highly Recommended.

Excellent product and very easy to use. Their chat assistant, a lady called Bailey in my case was super efficient and extremely helpful and i managed to get some great discounts on asking so don't forget to ask...

21 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Dan,

We're very glad to hear that our customer support could help you with your questions, we will directly forward the positive feedback to Bailey! Thank you for your kind words :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Great support

Great support - chat a question and get an answer quickly!

16 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

Thank you for your positive review, our customer support team will be happy to hear this :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

5 stars from Denmark :)

So Easy to use. Have just entered and in 5 minutes I had made my first E-magasin. Whats not to like :)
Their chat is fantastic :)

15 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Jannie,

Thank you for your kind words! We're glad that you like both our product and our customer support, I will directly forward your feedback to the team :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

As a freelance graphic designer

As a freelance graphic designer, I subscribed to Paperturn for the purpose of creating a digital portfolio. Process was incredibly easy to use and navigate, especially making changes to my flip book. Final product looks beautiful and professional.Highly recommend their services!

13 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Lisa,

We are so happy to hear that you like our product :) Thanks for a lovely review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent site

Excellent site. Easy to navigate, and pricing is right on first page no hidden agendas.
Customer service is great too!

12 October 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there!

Thank you for your great review! We really appreciate it :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Instant help and useful

Instant help and useful. Thanks!

3 September 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Myles,

Thanks for a great review! We're happy to have you as a member of our family here :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Brilliant Platform I'm really enjoying…

Brilliant Platform I'm really enjoying all it's features

31 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Wesley,

We're so glad that you like our features :) Thank you for your lovely review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Paperturn gives that native video feel

Paperturn met all our needs in terms of features in comparison with others. We did look at most options in this space and we found Paperturn doing a very decent job.
We wanted our videos to have that native video feel, without another window popping out. We got it. Also, we could trim the video to our liking. Great feature.
Pricing is one thorn in the flesh. But quality has a price. We respect that. Kindly review the pricing strategy. Otherwise we are very happy with it. Not to forget the great, great customer service.

28 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Martin,

Thanks a lot for taking the time to write this positive review! We're so happy to hear that you enjoy our features :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

I have been using Paper Turn for the…

I have been using Paper Turn for the past 6 months. Excellent exposure. Customer service is very helpful (Emma is awesome!). Great to be able to actually call in with questions. Brand X does​ not offer call-ins.

20 August 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Curtis,

We are so glad to hear that our customer service, especially Emma could help you with your questions and we will forward your positive feedback directly to her!
Thank you for your review and you're always welcome to call us again :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Efficient customer service

Customer service picked up my email within 10 minutes and sorted my issue straight away.

31 July 2020
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear J,

We're glad to hear that our Customer Service Team could help with your issue so quickly :) Thanks for leaving a review!

Warmly,

- The Paperturn.com Team

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