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Pantherella Reviews 

890
•
TrustScore 4.5 out of 5

4.4

Fashion Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their comfort, good fit, and durability, with many stating the socks last for years. The service is frequently described as straightforward, efficient, and very good, with products arriving on time as depicted. However, some people were dissatisfied with product availability, the company's decision to offshore production, and issues with product sizing and quality after washing. A few other people also felt that some cashmere pairs developed holes quickly, and customer service dismissed these as expected wear.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the high quality, good fit, and comfort... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the socks,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, good fit and quality. Only complaint is that out of stock products are not replaced quickly.

Rated 5 out of 5 stars

I love my new Scott Nichol Ellis denim colour socks. Beautiful bands of colour and texture and superbly comfortable and well made, as always.

Rated 5 out of 5 stars

Great socks. Cashmere and linen are lovely materials and sizing is spot on.

Rated 5 out of 5 stars

I love the socks which are extremely comfortable and look great. The service was superb too, with them being delivered very quickly. Thank you.

Company details

  1. Fashion Accessories Store
  2. Formal Wear Store
  3. Men's Clothing Store
  4. Tuxedo Shop
  5. Women's Clothing Store

About Pantherella

Written by the company

Established in 1937, Pantherella is the leading designer of luxury socks. Stocked by the world's most premium department stores with followers from aristocrats and royals alike.

SHOP MEN'S SHOP WOMEN'S

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

890 reviews

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4.4

All reviews

(890)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Apparently the wrong postal service was…

Apparently the wrong postal service was used which did not supply the Channel Islands and the goods were returned. There was no replacement stock available. I only found out this after inquiring why my goods had not arrived after 2 weeks. Not a good service.

10 December 2024
Rated 2 out of 5 stars

I have purchased Pantherella socks on a…

I have purchased Pantherella socks on a few occasions after high recommendation from a very good friend. But customer service is not in any way five stars. When I phoned to ask why my delivery had come to me and not the delivery address I had paid for I was told they had no idea why that had happened and they also had no idea what they could do about it. I think many other companies would have known exactly what to do about it. And have offered a number of different solutions.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer of Pantherella…

First time buyer of Pantherella products.
I am satisfied with Pantherella’s customer service; who took time to call me a product in my order which was out of stock. Items purchased arrived in good time and well packaged. At first glance and wear, I am satisfied with my purchase, just have to wear them, and purchase more.

10 December 2024
Rated 5 out of 5 stars

Delivery of socks

My order arrived promptly and arrived in good condition. When I had to change my order, this too was dealt with promptly.
Telephone calls are answered promptly as well. This is rare in other companies.
Thank you.

6 December 2024

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