Panoramic 34 Reviews 

36
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

My wife had been hospitalised for a long time with both septicemia and severe cardio problems. We arranged to go out for lunch as part of her rehabilitation process. We had been given vouchers... See more

Rated 1 out of 5 stars

Distinctly unimpressed, service very slow, food was cold and undercooked, we got chips for a toddler and they were raw, roast beef fatty and tough, cauliflower cheese had no cheese and the whole thing... See more

Rated 5 out of 5 stars

This was our 2nd Christmas at panoramic and it didn't dissapoint! We did the tasting menu with wine which is just sensational. The food was unreal and definatley topped last year! (Thanked the chef pe... See more

Rated 1 out of 5 stars

Having lost my sight over a period of time I forgot a gift card for Panoramic34. To help me a friend started sorting things out and found it. In response to a request to treat this as an exceptional... See more

Company details

  1. Restaurant

Information provided by various external sources

Join us at Panoramic 34 for lunch, fine dining or cocktails and enjoy the magnificent Liverpool skyline as seen from one of the UK's highest restaurants.


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3.4

Average

TrustScore 3.5 out of 5

36 reviews

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3.4

All reviews

(36)

1 review in the last 12 months

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Rated 5 out of 5 stars

Lovely lunch just the right tempo and lovely staff

My wife had been hospitalised for a long time with both septicemia and severe cardio problems. We arranged to go out for lunch as part of her rehabilitation process. We had been given vouchers for the Panoramic and although we had been there on a number of occasions in the past, we had not been since it changed hands about 2 years ago.
We opted for the bar menu as there was a good selection of the type of food we enjoy.
We started with an anti pasta sharing charcuterie platter and although only for one person there was ample meats for two as a starter and the foccacia that came with it was excellent.
My wife chose the fish and chip platter washed down with an English sparkling wine. I chose the Piri Piri belly pork with a small spring onion salad and had a side of fries.
Both meals were excellent and cooked to perfection.
We followed up with two deserts, one was the lemon tart which my wife didn't enjoy however it was removed from the bill. I had a de constructed tirimisu which was excellent.
We then had two coffees.
Now, the staff were lovely and attentive throughout our time there and Harry and Ivan were particularly helpful and we can't thank them enough.
Well done to all and we will be returning.

22 October 2026
Unprompted review
Rated 1 out of 5 stars

Was there in 2022

Was there in 2022, perfect.
Now its really bad, they didnt know they had a tastning meny on their website.
The service was okay, they gave their best, but with a room half empty they still served the food way to fast.
The food was okay, but we didnt get the time to enjoy it with the Wine meny.
Im not blaiming the waiters, they made a good effort, im blaiming the owners who clearly dont know how to run a restaurant

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Food review

had the Sunday lunch.
(Cappelletti- the source was nice and rich but very bitter.)
(Roast Sirloin of Beef- The Beef was tough. Very chewy and dry. It was very hard to cut using a stake knife. The potatoes were rock hard. Like garden pebbles.)
I did complain about my food and was offered another plate of steak.
(Chocolate Dome- this was just okay. The chocolate moose was nice and the gelato as well. Didn’t like the raspberry.)

NB: The views were amazing. The Host was very welcoming and the servers were nice.

Apart for the food, everything else was nice.

28 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible meal and service

Terrible meal and service. Obnoxiously, rude waiter when I complained at having waited ONE HOUR for our first course. There were 6 of us and it was a special birthday celebration. The bill was also over £450 pounds and the above waiter informed me that we were only paying £200 odd!!
Basically, much training required.
Kitchen exceptionally slow. Fancy names, yes, I speak French, so am not fooled. I do not need people to describe the sauces( very ordinary) Get the food right. Proper portions (good job they provide so much bread to start!!!) which should be tasty and enjoyable. Not one of us thought it was
any of those.
Serving afternoon teas and lunches in the same part does not work.
A terrible experience! Twice I had to leave the table to enquire where the food was.
The view is good of Liverpool, but one is there for the whole experience, and particularly , the food, wildly overpriced for what it was.
The last time we ever go there.

3 August 2025
Unprompted review
Rated 2 out of 5 stars

The only good thing is the view!

The only good thing about this restaurant is the view! Rabbit ravioli tasted like fish, beef wellington was awful with way too much mushroom filling (made us both feel sick) and the presentation of the lobster dish could’ve been plated better using a toddler! The waiter also had no clue what the food was and admitted it was only his 3rd night. We don’t mind paying good money for good food but £150 for 2 courses each is shocking! When we nicely complained to the waiter he said hopefully we’ll be better in a few months and said they had a lot of new staff - don’t think we’ll be back!!! They even tried to slap a £15 service charge on 😂. What was supposed to be a rare romantic meal was ruined 😢

28 June 2025
Unprompted review
Rated 3 out of 5 stars

We went in today we waited 45 minutes…

We went in today we waited 45 minutes for bread for 4 main meal was okey waited ages for pudding two hours in had to put more money in the car park they took that long wasn't even busy last time we went on a Sunday we got a small mouthful starter in Nov said they don't do them on a Sunday they was to busy iron table clothes we've been about 4 times in last four years not the experience we usually get

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

Stunning views, attentive staff, exceptional food. We will be returning to Liverpool just to visit this wonderful restaurant.
Top marks!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend a visit

Me and my partner went for our 1 year anniversary and I was blown away by how beautiful the food was. It’s been a month since my visit and I still can’t get over how good the food is. We went for the “prix fixe” menu and me nor my partner had any complaints. The service was quick, everyone was extremely polite and professional. Even the atmosphere was “chill” and relaxed. I’ll definitely visit again.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Disgusted!

Didn't even get as far as dining here! Just tried to book the Luxury Afternoon tea, which is £50 per head to start with so expect a little bit of a quality service when booking, didn't think that was too much to ask!

First time tried to call ringing and ringing. Tried again and waited 10 minutes for someone to answer! No apology, no thanks for your patience nothing! Started to taking my booking to then be told 'just going to pop you on hold as I have guests in front of me!' Excuse me! I have been trying all morning to get through all morning and now you want to prioritise people that have come along after me!

I'm actually glad this happened it was fate as far as i can see as I have read through the reviews and the place has clearly gone down hill since my last visit!!!!!!!

28 August 2024
Unprompted review
Rated 3 out of 5 stars

A disappointing experience

Lovely views, staff great, food seemed enjoyable but at 2am in the morning 2 of the party ended up extremely unwell, the common denominator was fish. We were very poorly, in bed for 2 days. Even more disappointing is I contacted the company to talk to them about it but message was not responded, so I wrote a review on their website yesterday and have still not heard from them. I have been twice before and had no issues but it was roughly 6 years ago, don’t think I could go again.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Panoramic 34 is simply fabulous

The service was excellent. The ambience wonderful. Every dish served was not only visually attractive but utterly delicious. I would recommend Panoramic 34 without hesitation or reservation. It is a simply fabulous!

7 January 2024
Unprompted review
Rated 4 out of 5 stars

Very good

Visited today for luxury afternoon tea, from arrival to leaving the staff without exception were very welcoming and attentive. The afternoon tea was lovely, the restaurant was spotless and the atmosphere was good and views amazing. A few small changes would make me give 5 stars. The cocktail range included with the Luxury Afternoon tea was a little limited, the table was big enough for six but it was not big enough to fit everything on that comes with an afternoon tea. Service was fine, it did take a little too long for the extra teas and coffees arrive but not to the extent I felt the need to ask. Would definitely visit again and try a different menu. Great venue worth every penny. Thanks.

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Damage to my coat in their cloakroom

I checked my brand-new, pristine coat into the cloakroom and when I got it back it had an ink stain on the arm. I complained and was told to email Sean the Operations Manager. I emailed Sean asking if Panoramic 34 could cover my dry cleaning bill to try and salvage my coat.

A few days later I received a very blunt response from Sean stating that they: ‘don’t accept any responsibility for a persons belongings when they are left in the cloakroom.’ and as a result they wouldn’t compensate me for my dry cleaning bill. He ended his email: ‘I am sure that is not what you wanted to hear but that is our policy.’ — Surely they have a duty of care when looking after a patron’s belongings?

Afternoon tea was distinctly average and overpriced. Overall very disappointing both in the setting and the service.

13 January 2024
Unprompted review
Rated 2 out of 5 stars

Myself and my friend booked the 3…

Myself and my friend booked the 3 course lunch, upon arrival we had to look for someone to confirm that we had arrived, okay not much of a problem but you would expect someone there to greet customers (Asda can do it )..we were asked to wait and shown a table, literally just sat down and was then told our table was ready within seconds. Young lady directed us to our table and did all the faffing about as you’d expect, water, napkins placed upon our laps etc..the menus were then brought out by a gentleman who then told us what was and wasn’t available, we ordered drinks and they came glasses filled to the brim with ice, ordinarily i dont have ice in my drink but on this occasion just went with it, we decided on the food and our order was taken by another gentleman. Not too long of a wait and the first course came out, along with gratis warm bread roll and a knob of butter. Food was okay , would’t rave to be honest. Main course was delivered 20 mins after the starter..ordered dessert and another gentleman was stood there with our dessert on a tray waiting at least 10 minutes before bringing it to the table, by the time it got there the quenelle of sorbet was already melted, the creme had mixed into the crusty pastry so was soggy. After finishing our meal we asked for the bill only to find that they had already put a “10% optional service charge on top “ you could ask for this to be removed if you so wished, but who is actually going to ask for it to be removed??..and why did they not ask before the final bill was generated if we were opposed to it being added ?…all in all we were quite dissatisfied and disappointed. We shall not be booking again.

7 September 2023
Unprompted review
Rated 3 out of 5 stars

Terrible bar service

Went to the 34th floor for lunch and then booked a table in the bar for cocktails afterwards. Lunch was great, fabulous view of Liverpool Bay, good service and the food was really nice. Moved into the bar and had a corner table with a poor view. In an hour we managed to get a coffee but nothing else. We had planned to stay for 2 hours but left after the appalling service received in the bar. Have been here before and this was a really disappointing end to our visit.

15 August 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

What should have been an exquisite experience in a restaurant was in reality like being in an expensive cafe only 34 floors up.

Seated by the till at a low brown coffee formica table I was shocked to learn that this was indeed our table - not set ready waiting for our arrival and not the window seat as discussed during a courtesy
call from the restaurant the day before.

I paid £200 for 5 afternoon teas, with a drink each and 10% service charge - booked weeks in advance.
I'd seen the online menu so with these prices I expected the service and the ambiance.
After the staff handed over their shift to one another, the joys of being in the area of the till and as the pop music blared out the speakers, so the long awaited drinks at £10 each came out - and at the same time as the food.
We had no opportunity to toast our celebration and enjoy the drinks.
Instead we had to juggle them whilst a continual barrage of crockery came our way onto a table not fit for purpose - 5 side plates, a cake stand, a plate of scones, 5 dessert pots, 5 tea pots and 5 cups and saucers... I think that was everything...oh 2 pots of jam and 2 pots of cream - and the cutlery, wrapped in a paper serviette, it doesn't come with a much cheaper feel than that.
To top the disappointment I'd given the staff some extra little cake decorations to personalise the afternoon tea with as it was a special surprise for one of our party - they didn't materialise.

On the plus side our Tea - as it stewed while we had our drink - was free to refill and the food was good,

14 July 2023
Unprompted review
Rated 4 out of 5 stars

Arrived at 2pm left at 4.10

Arrived at 2pm left at 4.10, waited ridiculous amount of time for food to arrive, when it did it was lovely, staff very apologetic for tardy service and deducted sweet course off the bill( which took 45 minutes to turn up) views amazing, looking at other people’s reviews these issues seem to have been going on for years, it needs somebody to get things organised sooner rather than later….

4 June 2023
Unprompted review
Rated 5 out of 5 stars

90th Birthday Celebration

My friend's mum is 90 on Sunday and unable to get out as often as she would like. I booked for a bar meal for 5 of us. From the offset all of the staff were friendly, helpful and considerate. Lauri was looking after us today. She was friendly, pleasant and made us feel totally at ease. From dietary changes to discreetly helping me to pay the bill, nothing was too much trouble. Thank you Lauri for making our afternoon a special time for all of us but especially my friend's lovely mum x

24 May 2023
Unprompted review

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