Pandora's Box Reviews 

91
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 2 bracelets from Pandora's box which shows a Canadian address. Received 1 bracelet from China 6 wks later. Customer service said missing item would be shipped but received no tracking #. 2 wee... See more

Rated 1 out of 5 stars

Same story as the others. Purchased a motorcycle stand that was advertised as two separate components that could slide laterally. Received a roller skate with a Velcro strap. Not even close . Und... See more

Rated 1 out of 5 stars

Wish it could be a negative 50. Customer service is horrible. I ordered a mothers day gift on april 27 (guaranteed delivery by mothers day if ordered by may 2). Nobody csn tell me where my order is...... See more

Rated 1 out of 5 stars

0rdered white rose bracelet for gift. Tried it on broke before it was over my hand. The elastic used was thinner than a normal rubber band. Shoddy workmanship. Contact at first was very timely. Wante... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Pandora’s Box is a one-stop shop for all of your gifts, jewelry, and surprises this holiday season!


Contact info

1.2

Bad

TrustScore 1 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(91)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A relative was told how amazing this…

Pandora's Box - Cambuslang. A relative was told how amazing this shop is so decided to go along for a browse. Looking for inspiration for some gifts only to be harassed by whoever was working in the shop that day (not sure if owner). There was really no need for the attitude of this person towards my relative and their totally unfounded and unwanted accusations of other relatives. Don't think anyone will be rushing back to shop there. Plenty of other places about to shop in without all the hassle and judgement. Sometimes the shopper is quite happy to be left alone to shop on their own and not come under scrutiny or criticism from a shop worker!!!

15 December 2025
Unprompted review
Rated 1 out of 5 stars

dissatisfied customer of Cyndy Pandora.

Ordered pandora charm bracel and charm 0n 30/11/21. Received text saying item was dispatched om 2/12/21 and it would take 10-20 days for delivery. Have order number and tracking number but no use whatsoever. Would not under any circumstance recommend this company.

20 January 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Same as everyone else, total scam company, ordered something and got given a nothing related item. Then was equally let down by PayPal who refused to refund, and seller refuses to pay postage which is almost the same cost as item. I find it odd that PayPal allow their service to be used by scammers. It’s made me not trust PayPal also

11 September 2021
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Same as everyone else. Ordered what looked like a spot on motorcycle stand & got a bit of plastic that wouldn't even make a roller skate. Complained to PayPal & got an offer of a refund but have to return the goods to China. The postage cost is about £20. They obviously rely on the fact that it will be too much hassle to return the goods. Complete scam do not use.

2 September 2021
Unprompted review
Rated 1 out of 5 stars

Same story as the others

Same story as the others. Purchased a motorcycle stand that was advertised as two separate components that could slide laterally. Received a roller skate with a Velcro strap. Not even close . Undeniably false advertising…. Wonder if a class action lawsuit is possible?!

26 August 2021
Unprompted review
Rated 1 out of 5 stars

Got completely ripped off by them

I ordered a motorcycle stand from them. What arrive was a couple of plastic roller skate platforms with cheap wheels. Not even close. Conveniently the product page was removed when I went back to check. Paypal complaint filed. Awaiting refund. DO NOT TRUST THIS SITE WHATSOEVER!

24 August 2021
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A FRAUD!

I ORDERED A NECKLACE FORMY DAUGHTERS 16TH BIRTHDAY... THEY TOOK MY MONEY & I HAVE NOT GOTTEN A PRODUCT! OH BY THE WAY, THE COMPANY CHANGED THEIR NAME... NOW IT IS Aphrodite's. I AM NOW LOOKING INTO WHAT LEGAL ACTION I CAN TAKE!

28 March 2021
Unprompted review
Rated 5 out of 5 stars

Love them!

Love, love love these bracelets! They are beautiful. I did not have a problem with Pandora's Box or the jewelry.

3 March 2021
Unprompted review
Rated 1 out of 5 stars

Buyers Beware

I purchased 3 different orders of the pandora box jewelry and put it away until my summer vacation. The first time I wore my set two of the bracelets had a defect in it. I sent an email and was told that I only had two weeks after the purchase to get a refund and they would not even give me a replacement. This jewelry is not worth what their asking.

23 September 2020
Unprompted review
Rated 1 out of 5 stars

I never received my order from June 13

I never received my order from June 13, 2020
I've called and left messages, and no response from this terrible company. They charged my credit card $48.00 - no product no response. I'm working on getting them reported to the BBB

5 August 2020
Unprompted review
Rated 2 out of 5 stars

Pandoras box I thought was the real…

Pandoras box I thought was the real thing..but it's not.. they are now called aphrodite..I kept wondering why the tv adverts were still saying pandora..now I know they are not the real pandora..I will not be buying anymore. The bracelets I bought are lovely I'm not happy really now as I thought that I was buying real pandora!

30 July 2020
Unprompted review
Rated 1 out of 5 stars

the worst experience ever

the worst experience ever, I requested the offer for the tree of life for MOTHERS DAY!!! and this is the end of June, have called them numerous times, everytime I get this message "thanks for calling afrodite's pandoras box, if you get this message we have a high call volume, stay on the line or call us back" and them the call drops. Biggest scammers ever. Thieves!!!

29 June 2020
Unprompted review
Rated 1 out of 5 stars

This company does not even rate getting…

This company does not even rate getting a star there a bunch of liars thieves and scam artist and like everybody else I wish I had never ordered anything from them I ordered the Tree of life bracelet from them a month ago it was supposed to get to me before Mother's Day it never arrived and every chance that I get a call and I email I've been told my package is in route the tracking number they gave me tell me said that a ticket was printed for it and that's all I got when I reached out to the post office they said they never received it when I finally got someone on the phone they told me the package is on its way. And in their system shows it was picked up by the post office, but it never showed that it left their warehouse it's almost 2 months now June 27, 2020 and I still haven't arrived as of yet now when I try to call then automated system picks up the phone and then after telling you that you're a valued customer and you're calling at a high-volume time it hangs up on you so you never get a chance to speak to anyone again they're a bunch scam SCAMS artist

27 June 2020
Unprompted review
Rated 1 out of 5 stars

Cheap jewelry and poor service

I ordered a Gold Ball Rhinestone Pendant Necklace Gift Set Bundle and received two earings and three cheap bracelets. When I complained about not receiving the necklace, they sent me two more earings and three more cheap bracelets. I still haven't received the necklace. Based on the quality of what I did receive, I'm not sure that it's worth it to pursue obtaining the necklace. Cheap jewelry and poor service.

22 June 2020
Unprompted review
Rated 1 out of 5 stars

I would not recommend ANYONE to buy…

I would not recommend ANYONE to buy from this website. I spent $49.95 on an anklet and a “mystery” box and received 2 of my anklets broken and never received the box. It took my order over a month to come in and I did not get any emails for my tracking number and when I will receive my package. I’ve had to call them numerous of times about my package so I requested a refund. If I could rate them a negative 0 I would. Please save your money and go buy items in the store.

21 June 2020
Unprompted review
Rated 1 out of 5 stars

Proceed With CAUTION!

I really do even want to give this a star. This company does not even deserve any attention as far as I am concerned. I rarely give a negative review but I am doing this to help someone from making the same mistake as me. I heard about the company on Facebook and my first purchase was a bracelet with a promo they emailed me. My bracelet arrived and it was pretty. Then I ordered a butterfly necklace which they sent me a promo. The necklace arrived and it was pretty. Here is where it gets shady. So I waited for the heart necklace to become available and when it did I placed my ordered for it. I know I should have quit while I was ahead because I also purchased a two bracelet sets along with a pair of earrings. I received a email that my heart necklace was shipped out but when I checked it showed waiting to receive information. Also checked the status for my the bracelets and earrings and the status was the same thing waiting to receive information. I sent emails to the company and the rude response was we do not know why your orders have not shipped out. I sent another email explaining that it is not my fault that I did not receive my orders and I want a refund. No response from the company. I placed these orders in the beginning of June and here it is the mid part of the month. I really do wish I would have read the reviews before purchasing. I have spent well over a $100 plus on items that I did receive. Also I am not one hundred percent sure but my bank will quickly notice suspicious activity on my account. I received a notification that the bank had to place my account on freeze because of a unknown business attempting to withdrawal money. Not because of something I did wrong but that is when I knew this company is a scam. I realize that this company is a scam and they cover themselves. I am highly frustrated and yes I would go to measures to file a lawsuit because I never received my items. I am very picky about ordering online to begin with but I took a chance on the wrong business. Save yourself the frustrations and loss of money. WARNING: DO NOT ORDER FROM THIS COMPANY!!!

20 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look