Pandora Beauty Reviews 

10,348
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 993 reviews, reviewers had a great experience with this company. Customers are really happy with the product selection and quality, often finding hard-to-get items at excellent, discounted prices. The delivery service is consistently praised for being fast and efficient, with products arriving quickly and well-protected by careful packaging. The ordering process is generally described as easy and user-friendly. However, some customers noted issues with order communication and delivery. A few mentioned not receiving confirmations or updates on backordered items, requiring them to chase information. Others experienced significant delivery delays or packages that never arrived, even after paying for expedited shipping.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the great prices and selection... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often describing them as great, affordable, and... See more

Quality

People report positive experiences with product quality, with many customers loving the products and stating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prices and selection of products is great. Took a star off for poor packaging. Some of my products opened and leaked during shipping. Need to do a better job of securing products before shipping.

Rated 5 out of 5 stars

I ordered a Shades EQ color that was hard to find elsewhere online. I followed up with customer service when I didn't see shipment confirmation a few days later. I got a quick response letting me know... See more

Rated 5 out of 5 stars

Pandora offers great prices on Ahava skin products at a reduced price. They kept me updated on the progress of my order, when it shipped, the location status while enroute and an exact delivery date.... See more

Rated 5 out of 5 stars

The hair products were the best price in the internet, exact, safely packaged, and shipped quickly - 5 stars!! I'm happy that I gave Pandora Beauty a 2nd chance to meet performance expectations - last... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

Asks customers to review

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4.2

All reviews

(10,348)

925 reviews in the last 12 months

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Rated 1 out of 5 stars

Hasn't arrived yet and no one is…

Hasn't arrived yet and no one is replying. So why I'm getting this survey, I have no clue. I think it's lost

10 June 2026
Pandora Beauty logo

Reply from Pandora Beauty

This is latest USPS tracking we have to share with you; "Your package is moving within the USPS network and is on track to be delivered to its final destination. As of June 25, 2026 at 2:57 am, it is currently in transit to the next facility." Please allow until early next week for this package to arrive. Thank you!

Rated 1 out of 5 stars

No stock, but they took my payment!

Update to their response:
That's not at all what I ordered! I ordered SexyHair Healthy Tri-Wheat Leave-In Conditioner! And I ordered three of them! See, you can't even get what I ordered right, much less provide the actual product! Do better inventory and keep your website updated in real time!
Original post:
I paid for products on their website that they don't even have in stock. So then I had to wait for a refund! Very unprofessional! If you don't have stock, take it off your website!!!

8 June 2026
Pandora Beauty logo

Reply from Pandora Beauty

You ordered "Sexy Hair Healthy Sexy Soy Leave-In Conditioner". The item was in stock at the point of purchase. However when it came time to fill your order we were sold out. We do our very best to be as accurate as possible with our inventory levels. Due to the amount we sell, from time to time, we can be off on stock levels.

Rated 2 out of 5 stars

Never received my order I had to send an email to try to locate…

I had to send an email to try to locate my order and I just got a reply that it’s on backorder.

8 June 2026
Pandora Beauty logo

Reply from Pandora Beauty

We're sorry but the "Simply Smooth Extend Humidity Shield Texture Hair Spray" is on backorder from Simply Smooth. We hope to have the item back soon. We will ship your package USPS Priority mail at our expense once it arrives.

Rated 1 out of 5 stars

Wrong merchandise sent

Wrong merchandise sent. I had to pay for return. Wouldn’t buy from them again

4 June 2026
Pandora Beauty logo

Reply from Pandora Beauty

That's not fair! You ordered the incorrect item. You ordered "Lanza Healing Style Dramatic Effects Finishing Hair Spray". After receiving your package you emailed us that you meant to order "Lanza Healing Style Dry Texture Spray". That item has been out of stock on our website for quite sometime now. We will refund the items value less any discount codes used upon delivery.

Rated 1 out of 5 stars

I never received this product

I never received this product. Please credit my credit card as the hairspray was never received by this purchaser. Thank you

2 June 2026
Pandora Beauty logo

Reply from Pandora Beauty

Your "Sebastian Hair Spray" ordered was delivered in or at the mailbox at 2:33 pm on June 6, 2026 in CHARLESTOWN, RI 02813. We will forward you the USPS tracking again.

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