Panda Security  Reviews 

23,036
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in providing security and protecting against viruses, with many feeling secure during online activities and banking transactions. The user experience is often highlighted as positive, with people finding the product easy to download, install, and use, often working unobtrusively in the background. Many consumers appreciate the efficient and personal customer service, noting that support staff are helpful, responsive, and knowledgeable in resolving issues. However, some customers also noted difficulties with the product, such as issues with VPN functionality, problems with setting up parental controls, or the product causing slow computer startup times. A few other people also felt that customer service could be problematic, citing experiences with unhelpful agents, language barriers, or being pressured to purchase additional services.

What people talk about most

Product

Consumers find the product to be ambiguous, with many expressing satisfaction with its performance, ease of... See more

User experience

People report positive experiences with user experience, highlighting the product's ease of installation,... See more

Service

Customers had ambiguous experiences with service, with many praising it as easy, effective, and superb,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the... See more

Subscription

Users describe ambiguous interactions with subscription, with some finding setup and subsequent subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more

Company replied

Rated 4 out of 5 stars

I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more

Company replied

Rated 5 out of 5 stars

Panda scans make the others look like snails. Panda doesn't bombard you with advertisements. Norton is the worst bombarding you with advertisements to buy more products - if you don't the inte... See more

Company replied

Rated 5 out of 5 stars

So far, so good. Decent price and no stupid increase on renewal. Seems to do what you want unobtrusively and without constantly asking for more money for features that should be included, because they... See more

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.0

Great

TrustScore 4 out of 5

23K reviews

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No recent history of asking for reviews

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4.0

All reviews

(23,036)

757 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied

Just renewed my subscription for the 3rd consecutive year. Delivers what it promised to deliver. Nice platform for Account Management.

1 October 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

PANDA A COMPANY THAT YOU CAN TRUST

At the beginning of Internet in the 90's, I tried different companies for antivirus. But, when Panda arrived, I tried it and I'm still with them because I'm very satisfied with their quality of service and the high quality of their products. Because it's a company that I really trust to give access to my data. And they really protect my system for all those years. I recommend without hesitation.

21 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

unable to download

unable to download, not everyone has the correct phone or knowledge to connect!

15 August 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Easy to use interface. Good value for money.

16 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 3 out of 5 stars

Upon renewal

Upon renewal, I was sent two different codes in two different emails. One worked, & the other didn't. Also, the instructions given for existing customers to be sureof continual cover could be much clearer.

12 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 1 out of 5 stars

I am sure the Panda service is great if…

I am sure the Panda service is great if you know how to set it up!!
Instructions to get going are in Spanish, if you send them in English I will review ( I hate negative reviews)

12 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

I have used different versions of Panda…

I have used different versions of Panda over the past few years. I like the regular computer scans it does and I feel my computer is relatively safe due to the package I purchased.

10 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

Wrong experience

To be honest, my expectations from this app were different than these Are Now. IT IS impossible to control Chios device, to set up times for application s used by Kid.
Application shows Wrong times my Kid uses the phone, don't show all used applications, I am not able to set up anything in my kids' device. I can't recommemd this app to other users. IT was Mistake to buy this for two years

8 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

para poly oraia

phovera, para poly oraia
( excellent, that respect the buyer's stress during working at the pc and Not show continously notifications)
Danke

5 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

Since I started using Panda Security…safety

Since I started using Panda Security for the past five years I have never had my computer compromised or received any virus threats. I feel very confident using this software.

4 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you very much for your feedback🐼 Panda Security

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