Paintmaster 2000 Limited Reviews 532

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very quick and helpful from my first e-mail asking for advice on painting the roof sections on my rather old horse trailer. The machinery enamel paint was delivered within a couple of days and had bee... See more

Rated 5 out of 5 stars

company is great to deal with very helpful additional to this wonderful support the products are fantastic you can tell as soon as you start using it. I have painted 4 houses using their paints and se... See more

Rated 4 out of 5 stars

I would have rated it 4.5/5 if I was able to. The ordering was straightforward- I did get slightly confused with the menus when I phoned up. Maybe that was my fault. The paint arrived within days. On... See more

Company replied

Rated 5 out of 5 stars

Informative webpage. Product arrived when predicted and very well packaged. The paint is nice to use and even after only one coat has made a difference to the waterproofness and finish of our stable... See more

Company replied

Company details

  1. Paint Manufacturer
  2. Do-it-Yourself Shop
  3. Home Improvement Store
  4. Manufacturer
  5. Paint Store

Written by the company

Paintmaster is the largest independent supplier of paint in the North West and we have two retail stores in the North West open to the trade and public. We take great pride in manufacturing paint in Derbsyhire to a high quality, distributed and delivered daily throughout the U.K. straight from the Factory to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

532 reviews

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Rated 5 out of 5 stars

Excellent service and product

Very quick and helpful from my first e-mail asking for advice on painting the roof sections on my rather old horse trailer. The machinery enamel paint was delivered within a couple of days and had been very well packaged. I have found the paint easy to work with and I am very pleased with the result.

29 April 2026
Rated 5 out of 5 stars

company is great to deal with very…

company is great to deal with very helpful additional to this wonderful support the products are fantastic you can tell as soon as you start using it. I have painted 4 houses using their paints and sealants. I would not choose another brand now.

1 April 2026
Rated 5 out of 5 stars

Metal Enamel Paint

Purchased from this company as they had the paint I required for the deck of my boat. Went for JCB yellow to brighten it up. It certainly is standing out from the crowd in the Marina now !
The paint goes on really well with a brush and roller. I’ve been using it on sunny days and it touch drys quick but not so fast as you will have any probs with.
It was a really good price and I’ve ordered some white to try that next.
Very quick delivery well packaged.

20 April 2026
Rated 5 out of 5 stars

Informative webpage

Informative webpage. Product arrived when predicted and very well packaged. The paint is nice to use and even after only one coat has made a difference to the waterproofness and finish of our stable.

6 April 2026
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Hugh,

Thankyou for taking the time to leave a review.

Thankyou for using us and we are glad you are happy with our website, packaging, products and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Roof Tile Paint

Quality paint at a very fair price. Both the primer and the tile paint did a great job.

10 April 2026
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Gregory,

Thankyou for taking the time to leave a review.

Thankyou for using us and we are glad you are happy with our products and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 4 out of 5 stars

Paint Good , Customer services not so

I ordered some paint on Friday morning and received an email confirmation straight away. I needed the paint by the following Wednesday, so I phoned and emailed the company for an update. Unfortunately, the phone was never answered, and the email response was just a standard “we have your order and it’s being processed,” with no clear delivery information, even after I asked twice.

The paint was eventually delivered by APC, who were excellent—very informative and reliable. However, the customer service from the paint company could definitely be more helpful, especially since they already knew the order had left the factory when I contacted them.

That said, the paint itself is very good; it’s just the customer service that let the experience down.

13 November 2025
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Thank you for your review. We’re really glad the paint arrived well in time for when you needed it.
As your order was placed on Friday, we couldn’t give a delivery date immediately because it still needed to be freshly made, but it was produced on Monday, dispatched the same day, and delivered on Tuesday.

We appreciate your feedback and will continue working to keep our communication as clear and helpful as possible. Thank you again for choosing us.

Kind regards,

The Paintmaster Team

Rated 5 out of 5 stars

Polyurethane Floor Paint

Prompt delivery. Fantastic product. Covers well; needed less than anticipated.

Painted over existing painted concrete floor that had become marked and worn. Transformed my garage!

Highly recommend.

3 June 2025
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Adrian,

Thankyou for taking the time to leave a review.

Thankyou for using us and we are glad you are happy with our products and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 1 out of 5 stars

No customer services

After multiple unsuccessful attempts to reach Paint Master by phone (01663 733633) at different times over several days, I'm leaving this review to alert potential customers about their completely unresponsive telephone service. There isn't even an option to leave a voicemail.

I needed advice about their polyurethane floor paint before placing a substantial order, but the complete lack of response via their advertised contact number makes me question their customer service commitment. While they do list an email address (which I didn't try), when a company prominently displays a phone number, customers reasonably expect it to be answered.

Until Paint Master either fixes their phone system or removes the number from their materials, I'd caution buyers to consider this lack of accessibility before ordering - especially for large purchases where you might need support.

22 April 2025
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello,
Apologies that we have been closed over bank holiday weekend and due to a staff member off sick recently, we struggled to answer the phone quick enough and know we missed a few phone calls.

We are always available and quick to respond via email at sales@paintmaster.co.uk to answer any of your enquiries about our products.

We do try our best to answer calls as timely as possible but apologise for any delay.

We look forward to your custom in the future and we can hopefully impress your with our service and our quality products from here on out.

Kind regards,

The Paintmaster Team

Rated 5 out of 5 stars

Reddish store

Reddish store
Tried all the other big names very expensive, called at the store on a Saturday morning, had the paint we wanted and mixed us a colour at a very reasonable price, the guy was so helpful and gave us some good advice, won't go anywhere else now found a little gem thanks

19 April 2025
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Stephen,

Thankyou for taking the time to leave a review.

Thankyou for using us and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 4 out of 5 stars

Sent to friends with no problems.

Sent to friends with no problems.

29 August 2024
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Sally,

Thankyou for taking the time to leave a review.

Thankyou for using us and we are glad you are happy with our service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Prompt and efficient service from…

Prompt and efficient service from Paintmaster as always. Very nice quality paint. Would recommend.

9 September 2024
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello John,

Thankyou for taking the time to leave a review.

Thankyou for using us again (we always appreciate repeat custom) and we are glad you are happy with our products and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

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