PadSplit Reviews 1,016

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 770 reviews, reviewers had a great experience with this company. Customers often highlight the ease of finding a place to live and the straightforward qualification process, making the user experience very positive. Many appreciate the affordability and the quality of the homes and neighborhoods available, noting that the locations often meet their needs. However, some people were dissatisfied with the staff and service, mentioning slow responses or conflicting information. There were also concerns about the price not always matching the quality of the room advertised, and some reviewers felt that too many people were housed together.

What people talk about most

Staff

Clients share ambiguous opinions on staff. Many reviewers praise helpful and responsive hosts, managers, and... See more

Location

Customers consistently note positive experiences with location. Many reviewers appreciate the convenience and... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordability, with some finding it a great... See more

User experience

People report positive experiences with user experience. Many customers describe the application, approval,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising it as a "life saver" and recommending it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been in my space since 04.12.26 and intend to be until early July. Thus far this has been a pleasant experience, my neighbors are cordial and overall everyone minds their business. I have a priv... See more

Company replied

Rated 5 out of 5 stars

PadSplit is a great way to get a wonderful place to live and an affordable price. And to meet some cool and interesting people along the way. Where in rare occasions I crossed path with a troubled sou... See more

Company replied

Rated 5 out of 5 stars

PadSplit made it easy to find a place to live and the qualifying is effortless. There are homes all over the greater Phoenix area. I am very happy with my roommates and my Host is wonderful. On the... See more

Company replied

Rated 5 out of 5 stars

First of all, if they Don’t have commercials I’d love t produce a few and second of all once they enter commercial rentals iss probably over wit for the realty game as a whole. Everybody wins with P... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

PadSplit is a good platform

PadSplit is a good platform. Just download the easy to navigate app and check it out. I’m currently renting, I’m new to the state, and I’m a travel healthcare worker. I get the opportunity to rent a place close to work, be in a multi cultural setting, network/ meet new people and my experience so far has been very positive.

30 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for sharing such thoughtful details. We’re glad the app has been simple to navigate and that you’ve found a good fit as you rent in a new state. We’re especially happy you’ve been able to stay close to work and enjoy a positive, diverse living environment where you can meet new people. If you ever need assistance or help finding your next stay, please reach out anytime, we’d be glad to support you.

Rated 5 out of 5 stars

Hospitable

The thoughtfulness and respectfulness along with the cleanliness is very much appreciated so impromptu on our part.

25 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for your thoughtful note. It’s great to hear the cleanliness stood out and that you felt treated with respect—those details matter, especially when the stay is more last-minute. If you ever have questions or need assistance, please reach out anytime. We’d be glad to help and hope to host you again.

Rated 5 out of 5 stars

PadSplit living

PadSplit is a reliable way to find housing and community if that is what you are looking for. My host was very knowledgeable about the process and what PadSplit seeks to create. Paying and submitting requests is a breeze! I would recommend to anyone looking for a place to live and not only stay!

1 March 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate your kind words and your decision to choose PadSplit. We’re glad you found the experience reliable and that your host helped make the process clear and comfortable. It’s also great to know payments and requests have been easy to manage. Thank you for recommending PadSplit to others—if there’s anything you need along the way, please don’t hesitate to reach out. We’d be happy to help.

Rated 5 out of 5 stars

With my experience with PadSplit

With my experience with PadSplit, it was a very easy process to move in. They took care of any problems that I had very promptly. These guys are good so if you’re looking for a room go with PadSplit, they will take care of you and you will be happy.

18 April 2026
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Reply from PadSplit

Thank you for choosing PadSplit and for sharing such encouraging feedback. We’re glad the move-in process was easy and that we were able to take care of any problems quickly. Hearing that you’d recommend us is one of the best compliments we can receive. If you ever need assistance or another place to stay, please don’t hesitate to reach out, we’re happy to help.

Rated 5 out of 5 stars

Registration and approval was fast and easy…

The registration and approval process was easy and the home I chose was exactly what I needed. The weekly rent was affordable, the area was nice and the home was quiet and clean.

31 January 2026
Unprompted review
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Reply from PadSplit

Thank you for your review and for choosing PadSplit. We’re happy to hear everything felt straightforward from registration to approval, and that the home you chose provided the comfort you were looking for. We’re especially glad the pricing worked for you and that the space was quiet and clean. If you ever need support or decide to stay with us again, please reach out—we’d be glad to help.

Rated 5 out of 5 stars

I love Padsplit

I love Padsplit! My space is very clean and organized and I’m feeling at home here!

25 April 2026
Unprompted review
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Reply from PadSplit

We truly appreciate you choosing PadSplit. It’s wonderful to hear your space is clean and well organized, and that you’re already feeling at home. Thank you for taking the time to leave a review—it means a lot to our team. If there’s anything you need during your stay, please don’t hesitate to reach out. We’re always happy to help.

Rated 5 out of 5 stars

Awesome app & quick cheap

25 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate your kind words and your decision to choose PadSplit. We’re glad the app helped you find a place quickly at a great value. We’re here if you need anything and would be happy to host you again.

Rated 4 out of 5 stars

Friendly user site.

24 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We truly appreciate you choosing PadSplit. It’s great to hear the site felt friendly and easy to use—making the experience simple is important to us. If you ever need support or have suggestions, please reach out. We’d love to help and welcome you back anytime.

Rated 3 out of 5 stars

I currently live in an excellent…

I currently live in an excellent property. But you have hosts that do NOT really manage their property well. If you are looking for a property that sets a gold standard.May I suggest you look into this property. I see great value in this property. But the majority of the properties I have been in with PadSplit need to be more proactive. The property I am in now? Is an example of excellent property management and service that will help PadSplit shine

24 April 2026
Unprompted review
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Reply from PadSplit

Thank you for your honest review. We’re happy to hear you’ve found real value in your current property and that your host is providing excellent management—this is exactly the experience we want for every member. We also hear you clearly that not all properties are as proactive as they should be, and we understand why you’d want that consistency across the platform. If you’d be willing to share more about what’s been working so well at your current property (and where you’ve seen gaps elsewhere), we’d love to listen and learn. Please reach out to us at support@padsplit.com or call (770) 373-7863.

Rated 1 out of 5 stars

Do not pick 811 La Salle, Clearwater Fl

Do not pick 811 La Salle, Clearwater Fl. They host name is Kumar. Avoid at all costs. I've been with Padsplit for over a year. He is an Indian man and has the place looking like the slums. On his Padsplit listing, he lists his phone number to contact so he can have you meet the "roommates". I showed up, and NO roommates. He had someone else interested in the room and also interested in meeting the roommates. Duh? I asked about the stench and he said a rodent had gotten trapped somewhere and it was "recently" brought to his attention. Right. Absolutely disgusting. Very dirty. He had violated some building code with the city and had it on the door. He was also 20 minutes late. He's just a really bad host. Im not surprised there are so many complaints. Please feel free to contact me if you have any questions about this property, Ill be happy to help. He is giving Padsplit such a bad name. If this had been my first property I would have questioned Padsplit's integrity. Instead, I just question Kumar's. Please feel free to contact me about this property. I'm a teacher and have responded to my guest experience. Klpaperless at gmail.com.

22 April 2026
Unprompted review
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Reply from PadSplit

Thank you for letting us know what happened. We’re sorry you had to deal with a situation that sounded both uncomfortable and frustrating. We also recognize how upsetting it is when a host interaction adds stress instead of support, and we take reports like this seriously so we can address them appropriately. We value your trust in PadSplit and want to make sure this gets reviewed. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can gather details and assist further.

Rated 5 out of 5 stars

I enjoy living in the Padsplit

I enjoy living in the Padsplit. I am looking forward to doing it again.

15 April 2026
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Reply from PadSplit

Thank you for your kind words and for choosing PadSplit. We’re glad your experience has been a positive one, and we’d love to welcome you back again in the future. Please don’t hesitate to reach out if we can assist.

Rated 5 out of 5 stars

I was traveling for work.

23 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit. We’re glad we could be an option while you were traveling for work—please don’t hesitate to reach out if you need support, and we hope to see you again soon.

Rated 1 out of 5 stars

I have reported someone coming into my…

I have reported someone coming into my room and playing with my belongings. I have reported sexual harassment. None of it was taken serious. The home is filthy. I would not recommend to most if not all females and truthfully most people.

23 April 2026
Unprompted review
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Reply from PadSplit

We sincerely apologize for your experience. This is not the standard we expect for any PadSplit member, and we’re especially concerned by your reports involving harassment and access to your room. We also recognize how frustrating it is to deal with an unsanitary home. Please reach out to support@padsplit.com or call (770) 373-7863 so we can escalate, investigate, and work toward a resolution.

Rated 5 out of 5 stars

Excellent.

23 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your feedback and for choosing PadSplit. We’re glad your experience was excellent, and we’re here whenever you need support.

Rated 1 out of 5 stars

My Padsplit Experience

If i’m allowed to add photos & videos i’d rather you guys see the proof vs just thinking im making a complaint. started padsplit Feb 20th of 2026. Was a new experience and thought it was a great one as well in the first week. fast forward shortly after the toilet was leaking and my bedroom is on the opposite side of the bathroom. lo and behold it leaks into my bedroom. no pressure right ? just put in a maintenance request and the homeowner will deal with the issue. No. i got no response from the homeowner so i contact padsplit and let them know what’s going on. Padsplit says they escalated the request and are waiting on the homeowners response.. up till today they still waiting on it. cool i deal with it and continue paying even though part of my room is semi unusable at this point. fast forward a couple days the bottom half of my room (which is carpet) is DAMP. whole floor feels like someone had a constant supply of water just leaking in that area. i couldn’t walk in that area, i put towels down so it wouldn’t end up worse & tried to maintain it. what do i do ? i contact padsplit with another maintenance request. again they’re waiting on homeowners response. homeowner never responded to any requests for weeks since march, floor was still moist which means i couldn’t walk on it since it’s carpet. even better though is that mold and the earthy scent developed in the room. showed padsplit pictures of that and still nothing. just requests that i’ve been putting in as they still take my money and do nothing to rectify the situation as a whole. homeowner responded to no requests but yesterday sent a letter to vacate. besides agent yesterday padsplit has offered no help, no medium ground between tenant and homeowner and constantly took my money to satisfy the company while i’m losing entirely on money. i’m here because i want my situation dealt with or the proper compensation.

30 March 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your feedback, and we’re truly sorry for the inconvenience and financial impact you described. Water leaks, soaked carpet, and potential mold conditions are serious, and we understand why you’re asking for your situation to be addressed—and why you’d prefer to share photo/video proof. We want to ensure your concerns are reviewed thoroughly and handled with urgency. Please contact us at support@padsplit.com or (770) 373-7863 so we can review your prior reports, confirm the status of escalation, and provide clear next steps toward resolution.

Rated 5 out of 5 stars

Great living Experience

Quiet and safe neighborhood, clean living space, affordable pricing and great support staff.

22 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind review and for choosing PadSplit. We’re pleased the living space met your expectations for cleanliness, comfort, and value. If you ever need anything, our team is here to help.

Rated 4 out of 5 stars
PadSplit logo

Reply from PadSplit

We appreciate you taking the time to share this, and we’re grateful you chose PadSplit. If you need support at any point, we’re here to help, and we’d love to have you back.

Rated 5 out of 5 stars

PadSplit is great

PadSplit made it easy to find a place to live and the qualifying is effortless. There are homes all over the greater Phoenix area. I am very happy with my roommates and my Host is wonderful.
On the downside you don't know exactly where the house is located until you've committed to it. Some rooms allow two people per room but only one person is listed on the app so sometimes it is difficult to know who lives there and who doesn't.
I have always felt safe here.

21 April 2026
Unprompted review
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Reply from PadSplit

Thank you for sharing your experience with PadSplit. We are delighted to hear that you have found a suitable living arrangement and that your interactions with both your roommates and host have been positive. We appreciate your feedback regarding the location disclosure and roommate visibility, as it is essential for us to continually improve our services. Your safety and comfort are our top priorities, and we are glad to know you feel secure in your home. If you have any further suggestions or concerns, please feel free to reach out.

Rated 5 out of 5 stars

My entire experience with Padsplit has…

My entire experience with Padsplit has been awesome. The house is super noce and clean. My landlord is very responsive. This is very affordable and has helped me out tremendously.

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your positive experience with Padsplit. We are delighted to hear that you find the house to be clean and well-maintained, and that your landlord has been responsive to your needs. We strive to provide affordable housing solutions that make a meaningful difference in our residents' lives, and it is wonderful to know that our efforts have had a significant impact on you. We appreciate your feedback and support!

Rated 5 out of 5 stars

They definitely get you right and very…

They definitely get you right and very understanding!

18 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind words! We are delighted to hear that you feel understood and valued. Our team is dedicated to providing exceptional support and ensuring that every interaction reflects our commitment to your needs. Should you have any further feedback or inquiries, please do not hesitate to reach out. Your satisfaction is our top priority.

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