PadSplit Reviews 1,052

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 798 reviews, reviewers had a great experience with this company. Many customers found the process of finding and securing a place to live to be easy and seamless, appreciating the affordability and the quality of the homes and neighborhoods available. People often highlighted the quiet and safe environments, and the ability to relocate to various states with the housing program was a significant benefit for those whose jobs required travel. The overall user experience was positive, with many feeling secure and having peace of mind in their new homes, which helped them manage their finances. However, some customers also noted issues with the staff and service, mentioning that some locations were not as advertised or were unclean, and that support did not always address these concerns effectively. There were also instances where communication about house rules or resident issues was problematic, and some felt that background checks were not sufficient to prevent problems with other residents.

What people talk about most

Staff

Users describe ambiguous interactions with staff, with some reviewers praising hosts as wonderful, attentive,... See more

Location

Reviewers highlight positive aspects of location, often finding places beautiful, peaceful, and quiet, with... See more

Price

Reviewers mention positive feedback about price, with many finding the service affordable and a great way to... See more

User experience

Clients share positive opinions on user experience, with many describing the application, approval, and... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers expressing gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would say that PadSplit is a great program to get you back on your feet with housing stability. The application process was simple, and expedient. I am grateful for the affordable weekly rental paym... See more

Company replied

Rated 5 out of 5 stars

I've been in my space since 04.12.26 and intend to be until early July. Thus far this has been a pleasant experience, my neighbors are cordial and overall everyone minds their business. I have a priv... See more

Company replied

Rated 5 out of 5 stars

The house I stayed at was great. It was clean and well kept. The neaborhood was quite and safe. The hostess were great and communicated and responded effectively to any concerns. I woukd definitely re... See more

Company replied

Rated 5 out of 5 stars

PadSplit is a great way to get a wonderful place to live and an affordable price. And to meet some cool and interesting people along the way. Where in rare occasions I crossed path with a troubled sou... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Great experience. Very good stay .

25 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for the great feedback! We are delighted to hear that you had such a positive stay with PadSplit. Our goal is to make every experience convenient and comfortable, so it is rewarding to know we met your expectations. We appreciate you being part of the PadSplit community and are always available if you need assistance in the future.

Rated 5 out of 5 stars

Fast and convenient

Fast and convenient

24 May 2026
PadSplit logo

Reply from PadSplit

Thank you for sharing your experience with PadSplit. We are happy to know that you found the process fast and convenient. Your feedback means a great deal to us, and we appreciate the opportunity to serve you. Please do not hesitate to reach out if you ever need support or have questions in the future.

Rated 5 out of 5 stars

Perfect

Perfect! Thanks!

23 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We truly appreciate you choosing PadSplit. It means a lot to hear that you are happy with your experience. If any questions come up or you need support, please do not hesitate to reach out. We are always glad to assist.

Rated 4 out of 5 stars

The location wonderful for work but the…

The location wonderful for work but the room issue wasn't notified until I move in and I was very expected but disappointed the landlord of course did damage control and offer a transfer I was satisfied with so far but who knows in the future will see other than that I love the residents here who friendly and respectful with space of one others so thank you.

13 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for taking the time to share your experience. We are glad the location has been convenient for work and that you are enjoying a respectful, friendly community in the home. We are sorry the room issue was not communicated sooner and that it impacted your move in experience. If you need support at any point, please reach out to us at support@padsplit.com or call (770) 373-7863 and we will be here to help.

Rated 5 out of 5 stars

I like my room

I like my room, am anxious to enjoy the pool and y host Brandon is attentive, friendly and understanding.

23 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you choosing PadSplit and taking the time to leave a review. It is great to hear you are enjoying your space and that Brandon has been such a friendly and attentive host. We cannot wait for you to be able to enjoy the pool, too. If you need help with anything at all, please reach out and we will be happy to assist.

Rated 1 out of 5 stars

is this a scam for $19?

i paod mu application fee and waited for approval for over 40 minutes and the page just kept looking like it was loading asking me to please wait and never giving me an answer if i got approved or not for the membership. and ofc there isn't even anyone i can reach out to for a refund cuz the help center is all automated ... I'm not impressed.. I don't recommend this to anyone.

22 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you taking the time to leave a review. We’re sorry the process left you feeling stuck and unsupported. That is not the experience we want for anyone, and we appreciate you bringing it to our attention so we can improve the application flow and make support easier to reach when something goes wrong. Please reach out to us at support@padsplit.com or call (770) 373-7863 so our team can look into what happened and help with next steps.

Rated 1 out of 5 stars

Owners need to be made more responsible…

Owners need to be made more responsible for the homes maintenance and the cleaning of the home. The management companies that owners hire to maintain the property shouldn't be allowed to enforce rules that surpass PadSplit rules for the owners.

21 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for bringing this to our attention. We’re sorry this has been frustrating, and we understand why consistency around home responsibilities and rules matters. While we may not manage every day to day decision made by owners or third parties, we take the impact on members seriously and are committed to improving alignment and communication. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can review your concerns and support you.

Rated 1 out of 5 stars

Hosts neglect residents and house maintenance

Hosts goes weeks without responding and addressing issues/maintenance requests. PadSplit doesn't care or give ability to file complaints againts hosts. Only suggest resubmitting requests or transferring to new PadSplit homes. However, they still expect on-time payments while neglecting the residents.

5 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you taking the time to leave a review. We’re sorry your experience did not meet expectations and that you felt there was no clear path to get help. We know that when you raise concerns, you deserve timely communication and a process that feels fair and effective. Your feedback is important, and we are committed to improving how we handle and escalate issues so members feel heard and supported. Please contact us at support@padsplit.com or (770) 373-7863 so our team can look into your situation directly.

Rated 3 out of 5 stars

Good company and definitely a life…

Good company and definitely a life saver but be cautious of your roommates, they will accuse you of stuff you didn’t do and make inappropriate comments. All I do is go home and go to work work second and third shift I make sure my rent is paid and I don’t mess with no one but it’s good to know that I have to waking up. People can make comments inappropriate comments when you’re not even messing with them or looking at them and you just try to stay out everyone’s way, but they say it’s pick on the disabled boy

20 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your experience. We’re glad PadSplit has been helpful, but we’re genuinely sorry that your home environment has felt stressful due to roommate accusations and inappropriate comments. We understand how upsetting that can be when you’re just working and keeping to yourself. We want to take your concerns seriously and help you feel more comfortable moving forward. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can review the situation and discuss next steps.

Rated 5 out of 5 stars

been with them for over 6 months love…

been with them for over 6 months love this platform

20 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We sincerely appreciate you being part of the PadSplit community. We are glad the platform has been a great fit for you, and we truly value your loyalty. If there is anything we can do to make your experience even better, please let us know. We are always here to support you.

Rated 5 out of 5 stars

Convenient

Convenient

20 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you staying with PadSplit and sharing your feedback. Convenience is exactly what we aim to deliver, and we are happy that was your experience. If you ever need support during a stay or help finding your next place, our team is here for you.

Rated 5 out of 5 stars

GREAT

I have been a pat, split user for a while now, and just had to experience transferring rooms in the same house.
Let me start from the beginning. The application, approval and move in process was seamless and almost effortless. There was an issue with my code, not working on the door that pad split customer service handled extremely promptly and efficiently and professionally.
Regarding my room transfer inside the same house. That was pretty effortless, as well. Everything was smooth, went well, no hiccups at all. The questions that I did have, the host handled perfectly.
I would strongly recommend this service and pad split as a whole to anybody needing a room for a week. Or somewhere to live long-term? The whole experience has been stress relieving, to say the least

20 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for being a longtime PadSplit member and for sharing such detailed feedback about your experience. We are pleased to hear that your move-in process was seamless and that our customer service team responded quickly and professionally when your door code needed attention. It is equally encouraging to know your room transfer process within the same house went smoothly and that your host was helpful throughout the transition. Creating a stress-free housing experience is very important to us, so your kind words truly mean a lot. We sincerely appreciate your recommendation and your continued trust in PadSplit. Please do not hesitate to reach out if there is ever anything we can assist you with in the future.

Rated 5 out of 5 stars

Had a great experience with pad split

Had a great experience with pad split. Payment is super easy, moving in was super easy. I look forward to using Padsplit a lot in the future.

19 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for being a valued member of PadSplit and for sharing your positive experience. We are pleased to hear that everything from payment to move-in was simple and hassle-free. Please do not hesitate to reach out if you ever need assistance again in the future.

Rated 5 out of 5 stars

Great stay good roommates

Great stay good roommates

16 May 2026
PadSplit logo

Reply from PadSplit

Thank you for your review and for choosing PadSplit. We are happy to know you enjoyed your stay and that the roommate experience was a positive one. We appreciate you being part of the PadSplit community. If you ever have questions, need assistance, or would like help finding another home, please reach out anytime.

Rated 3 out of 5 stars

Stay on top of your payments

I don't have a review today

18 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for checking in and for being part of the PadSplit community. If you ever have feedback, questions, or need help with anything related to your stay, our team is here for you. You can reach us at support@padsplit.com or (770) 373-7863.

Rated 1 out of 5 stars

False Advertisement

Initially was in a gorgeous padsplit in Kissimmee, unfortunately the host was a lot!!! The property didn’t list that host was onsite and harassed you daily.

I used my free transfer. Now I’m in a padsplit in Melbourne. I arrived to a dirty room, which I had to clean myself and they advertise a pool home near FIT. We are located right next to FIT yet the pool is dirty and unkept. I reported this to the host and padsplit and here we are Weeks later and still no resolve: Unable use the pool. April 3-today, May 18, 2026.

3 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for bringing this to our attention. We understand how challenging it can be to navigate a transfer and then encounter issues like move-in cleanliness and an amenity not being available as expected. If you connect with our team directly, we can look into the history of your reports and provide guidance on what options may be available. Please contact us at support@padsplit.com or call (770) 373-7863.

Rated 5 out of 5 stars

It was a nice place to call home

It was a nice place to call home. At least until something more private would come along. The house mates were great, no issues with any of them. My only issue was sharing a bathroom. That’s my sanctuary in my own house or apartment. I take long relaxing showers. Having the basic furniture and appliances in the rooms makes a huge difference. Having a washer and dryer is a game changer.

14 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for sharing such thoughtful feedback. We’re glad to hear your experience felt like a comfortable place to call home and that you had a positive connection with your housemates. We also appreciate your honest comments regarding shared bathroom arrangements and amenities. Feedback like yours helps us understand what matters most to our members, and we’re always working to improve the overall living experience. Please feel free to reach out if we can ever support you further.

Rated 5 out of 5 stars

Great house, Good price.

PadSplit is a great way to get a wonderful place to live and an affordable price. And to meet some cool and interesting people along the way. Where in rare occasions I crossed path with a troubled soul, PadSplit always took care of that situation to make sure everyone felt safe and the house remained peaceful.

7 September 2025
Unprompted review
PadSplit logo

Reply from PadSplit

We sincerely appreciate your thoughtful feedback and your continued trust in PadSplit. It’s great to hear that you’ve enjoyed both the affordability and sense of community that PadSplit can offer. We understand that challenges can occasionally arise in shared living spaces, and we’re glad our team has been able to step in and support a positive experience for everyone involved. Thank you for being a valued member of our community.

Rated 5 out of 5 stars

The host is nice and always responds in…

The host is nice and always responds in a timely matter. It's safe and peaceful

16 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your experience and for choosing PadSplit. We’re pleased to hear that your host has been responsive and that you feel comfortable in your home. Maintaining a welcoming and peaceful environment is something we value greatly, and we truly appreciate your feedback. Don’t hesitate to reach out if you ever need any support from our team.

Rated 1 out of 5 stars

Padsplit lies and they are worst

None of the hosts makes sure guests are following rules, they are dirty. Padsplit let's you transfer but they make you pay DOUBLE YOUR 2 WEEK FEE. My transfers didn't go through and they are still requiring me to pay $1500 for a 3 week stay. My fee is $278 A WEEK!!! Does that add up?? Don't spend your money here!!!! They will avoid you at every cost. They won't fix anything. Runnnnn away!

12 May 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for taking the time to leave this review. We’re very sorry you’ve felt avoided and unsupported—this is not the level of service we aim to provide. We take concerns about host oversight, home conditions, maintenance, and transfer fees seriously, and we’d like to investigate your specific situation and billing details. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can work with you toward a resolution.

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