Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more
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This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.
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Order with confidence knowing that a member of the team is only a call or email away!

The Showground, The Cliff, DE4 5EW, Matlock, United Kingdom
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Everything as planned and requested.
The lowest rating because I couldn't contact to be able to cancel a piece that was ordered by mistake

Reply from Paddockspares
So I have spent a small fortune purchasing parts from Paddock, for the most part items are very well packaged, reasonably priced etc, what my issue is, is the follow up customer service. I purchased a VERY EXPENSIVE stainless steel exhaust system and it does not fit properly. There have been several emails back and forth, I have sent in photos, and now "Crickets" I have no solution or resolution I am out hundreds of hard earn dollars, I am only requesting what I feel is a reasonable fix (a section of pipe to fill the gap). I have not had any offer to solve the issue. I am very disappointed. Over $8500 in parts and shipping and I am asking for a very low cost fix to a $700 problem. $500 for the system plus the $200 shipping (approx).
I received everything I ordered; it was well-packaged and delivered within the specified time frame

Reply from Paddockspares
Website that works and straight forward, prices inline with other sellers

Reply from Paddockspares

Reply from Paddockspares
Customer help when DPD TOOK seven days to deliver

Reply from Paddockspares
Easy to order and could get the parts I required.
Delivery was slow but that was probably down to the courier.

Reply from Paddockspares
Quick delivery of a part difficult to get elsewhere. Website very easy to navigate.

Reply from Paddockspares
Websit easy to use
Good range of parts
Fast delivery to here in Oz.
Couldnt ask for more

Reply from Paddockspares
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