- Booking process was easy - Collection by the courier was on time - Delivery the next day (Canberra to Central Coast)
Company replied
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- Booking process was easy - Collection by the courier was on time - Delivery the next day (Canberra to Central Coast)
Company replied
Easy to speak personally with over the phone. I had an unpicked up item from another courier company. Sam at the Fyshwick centre in Canberra pack & send. Smoothed out what could have been messy and to... See more
Company replied
Online booking is easy. And friendly helpful staff at drop off location
Company replied
It took 3 days to pick up a package. I live in the city and when I called the customer service they didn’t call back with any further information. This was a eBay sale and the customer wasn’t impresse... See more
Company replied
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
15/8 Gladstone Street, 2609, Fyshwick, ACT, Australia
Replied to 100% of negative reviews
Typically replies within 1 week
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- Booking process was easy
- Collection by the courier was on time
- Delivery the next day (Canberra to Central Coast)

Reply from PACK & SEND Australia - Fyshwick
Easy to speak personally with over the phone. I had an unpicked up item from another courier company. Sam at the Fyshwick centre in Canberra pack & send. Smoothed out what could have been messy and took care of me and the collecting my items to be sent. I like being able to speak with the same person and they know my problem amongst their otherwise busy day.

Reply from PACK & SEND Australia - Fyshwick

Reply from PACK & SEND Australia - Fyshwick
Online booking is easy. And friendly helpful staff at drop off location

Reply from PACK & SEND Australia - Fyshwick
Easier and better than auspost. No lines and I could workout costs beforehand. No problem for me to print out labels and attach myself so after that I just dropped it off and it was done. Fast delivery too.

Reply from PACK & SEND Australia - Fyshwick
Easy to use, efficient, and great value for money. Excellent service.

Reply from PACK & SEND Australia - Fyshwick
Worked very well, no issues. I used the online registration and dropped to the Dept with the parcel being delivered very promptly. Would use again and can recommend.

Reply from PACK & SEND Australia - Fyshwick
Even over busy New Years period package came very quick and undamaged.

Reply from PACK & SEND Australia - Fyshwick
Would recommend on line service - it was excellent. Thank you

Reply from PACK & SEND Australia - Fyshwick

Reply from PACK & SEND Australia - Fyshwick
Such An easy reliable efficient way to send a parcel

Reply from PACK & SEND Australia - Fyshwick
Excellent prompt service just a touch expensive.

Reply from PACK & SEND Australia - Fyshwick
great service as always and great shop in fyshwick

Reply from PACK & SEND Australia - Fyshwick
Prompt follow up with packages all arriving in the time frames they said they would

Reply from PACK & SEND Australia - Fyshwick
Prompt pickup and very prompt delivery. Easy to use website. No fuss.
Would suggest you come up with some way of refining your pickup time estimation. 'Somewhere between 0900 and 1700' is a bit wide, especially when pick up address is home and people need to run out and do things....

Reply from PACK & SEND Australia - Fyshwick
Used the self-service option and dropped-off parcels at the Fyshwick branch. Declan was very helpful.

Reply from PACK & SEND Australia - Fyshwick
It took 3 days to pick up a package. I live in the city and when I called the customer service they didn’t call back with any further information. This was a eBay sale and the customer wasn’t impressed. This has happened before. I don’t recommend pack and send anymore.

Reply from PACK & SEND Australia - Fyshwick
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