I used the delivery service of Pack & Send (Crows Nest, Sydney) to send my Hisense 55” TV from Sydney to Melbourne. Overall, amazing Good customer service . Tracking was provided and the delivery... See more
Company replied
Unit 19/6-8 Herbert Street, 2065 St Leonards, New South Wales, AU
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I used the delivery service of Pack & Send (Crows Nest, Sydney) to send my Hisense 55” TV from Sydney to Melbourne. Overall, amazing Good customer service . Tracking was provided and the delivery... See more
Company replied
The good were not delivered on time and the courier you used and I did not reply to the an email regarding the duty on the goods, the goods were delivered 2 weeks after the event
Company replied
Package was collected and delivered interstate in very good time. I've recently been so disappointed with the bigger, well- known courier companies because they are not collecting or delivering in the... See more
Company replied
Easy to drop my packages off here once I have done self service online.
Company replied
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Unit 19/6-8 Herbert Street, 2065, St Leonards, New South Wales, Australia
Replied to 97% of negative reviews
Typically replies within 1 week
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I used the delivery service of Pack & Send (Crows Nest, Sydney) to send my Hisense 55” TV from Sydney to Melbourne.
Overall, amazing Good customer service . Tracking was provided and the delivery was done within the timeframe provided.
Happy to recommend the delivery services of Pack & Send.

Reply from PACK & SEND Australia - Crows Nest
Simple process. Very helpful staff. Efficient delivery at a competitive price. Will definitely use then again.

Reply from PACK & SEND Australia - Crows Nest
Easy to book
Fast and efficient delivery
UPS tracking a bit confusing, DHL was better
Parcel got delivered in the time frame with no issues

Reply from PACK & SEND Australia - Crows Nest
Easy to use online service and parcel delivered promptly.

Reply from PACK & SEND Australia - Crows Nest
simple and clear communication, followed through on the commitment which is great.

Reply from PACK & SEND Australia - Crows Nest
Great price and service
Do all paperwork online and just drop off box

Reply from PACK & SEND Australia - Crows Nest
The good were not delivered on time and the courier you used and I did not reply to the an email regarding the duty on the goods, the goods were delivered 2 weeks after the event

Reply from PACK & SEND Australia - Crows Nest

Reply from PACK & SEND Australia - Crows Nest

Reply from PACK & SEND Australia - Crows Nest

Reply from PACK & SEND Australia - Crows Nest

Reply from PACK & SEND Australia - Crows Nest
Easy process with clear instructions and no fuss.

Reply from PACK & SEND Australia - Crows Nest
Package was collected and delivered interstate in very good time. I've recently been so disappointed with the bigger, well- known courier companies because they are not collecting or delivering in the time specified, and the time you've paid for- ie- overnight services. I was very pleased with the Pack & Send service, including their easy to use online booking function- will use again.

Reply from PACK & SEND Australia - Crows Nest
I'd just had a terrible experience shipping a parcel internationally with another courier that I'd used for years. I didn't get sent properly and after a rigmorol of getting the correct paperwork and signing extra documents I finally requested it to be returned. I looked up pack and send, and it was not only cheaper to send the original parcel AND an apology gift in the one go (it was for an international customer), they got it delivered in 3 days! All of the correct paperwork sent from the get go and a friendly delivery man. Would absolutely recommend. I'll be using Pack and Send from now on.

Reply from PACK & SEND Australia - Crows Nest
Easy to drop my packages off here once I have done self service online.

Reply from PACK & SEND Australia - Crows Nest
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