Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.
Company replied
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Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.
Company replied
Very easy dropoff when booked online. Fast delivery with no problems.
Company replied
Would have been 5 stars but... I was sending a mountain bike in 2 boxes. The website wouldn't let me book 2 parcels in 1 consignment. Kept sending me to "personalised quote" rather than direct book... See more
Company replied
Couldn't amend order. Had to cancel and recreate. Package picked up by Startrack 6 days after they estimated it would be picked up. Was incorrectly told to re-book order with Startrack when asked f... See more
Company replied
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
835 Glen Huntly Rd, 3162, Caulfield, VIC, Australia
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Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.

Reply from PACK & SEND Australia - Caulfield

Reply from PACK & SEND Australia - Caulfield
Very easy dropoff when booked online. Fast delivery with no problems.

Reply from PACK & SEND Australia - Caulfield
Overall I was very happy with the service of Pack & Send. However one of my parcels ended up arriving a day late. I did not receive a satisfactory answer of why thus far. I would like this investigated further.

Reply from PACK & SEND Australia - Caulfield
Team at P&S Caulfield very helpful in getting a package delivered in short notice. Very accommodating with our requests and went about solving our dilemma cheerfully and without hesitation.

Reply from PACK & SEND Australia - Caulfield
Couldn't amend order. Had to cancel and recreate.
Package picked up by Startrack 6 days after they estimated it would be picked up.
Was incorrectly told to re-book order with Startrack when asked for update on pick up. Bad customer service.
Package arrived safe and sound 1 day later.

Reply from PACK & SEND Australia - Caulfield
I would recommend The Pack & Send Caulfield, as the staff was very helpful, especially when some problems occurred on the receiver side. The price of the package was a little cheaper than Australia Post and the package was delivered quickly.

Reply from PACK & SEND Australia - Caulfield
seamless experience, friendly staff, conveniently located.

Reply from PACK & SEND Australia - Caulfield
Would have been 5 stars but...
I was sending a mountain bike in 2 boxes. The website wouldn't let me book 2 parcels in 1 consignment. Kept sending me to "personalised quote" rather than direct booking.
So I had to book 2 separate consignments.
Otherwise service was good, price was OK, and goods delivered speedily

Reply from PACK & SEND Australia - Caulfield

Reply from PACK & SEND Australia - Caulfield

Reply from PACK & SEND Australia - Caulfield

Reply from PACK & SEND Australia - Caulfield

Reply from PACK & SEND Australia - Caulfield
Every aspect was perfect: pick-up, delivery, etc.

Reply from PACK & SEND Australia - Caulfield
On line submission, printing label, came and got the package next day and arrived in perfect condition to a regional location within the week. Great job.

Reply from PACK & SEND Australia - Caulfield
I used pack and send to ship a golf club l sold on eBay. Very easy and was delivered in 2 days.

Reply from PACK & SEND Australia - Caulfield
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