ovios-home.com Reviews 

78
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Consumers often share how impressed they are with the fast delivery services and the remarkably quick arrival of their orders. People frequently mention that the furniture pieces are exceptionally comfortable, look fantastic, and fit wonderfully into living rooms and outdoor spaces. However, some customers also noted issues with missing pieces or incomplete shipments causing unexpected delays and frustration. A few other people also felt that the back support was inadequate, mentioning that the cushions lacked proper thickness to lean against comfortably. Reviewers also pointed out occasional color discrepancies when trying to match previous purchases with new items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and design, expressing a wide range of differing... See more

Quality

People report positive experiences with quality, highlighting that the furniture is made of high-quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that products arrived... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting both smooth transactions and... See more

User experience

Users describe positive interactions with user experience, highlighting that products arrive quickly and are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had ordered one about six months ago and it fluffed up SOLID which was GREAT. I ordered a large set for the living room and 9 days after boxing it has fluffed out to maybe 85% and just soft all ove... See more

Rated 4 out of 5 stars

Like the size and its comfortable my only complaint is i wish there was a way to attach the arm rests onto the frames somehow and not just have it be loose as is

Rated 3 out of 5 stars

Love how quickly my Ovios arrived, concise packaging, ease of set up. However, there is little support, seats are too soft for my liking and since i do not have the sofa pushed against a wall as a ba... See more

Rated 3 out of 5 stars

Buyers need to be able to buy individual pieces to fill out more space. I was told that you only sell them as kits because of color swatch, but I don't care about the difference. I just wanted to buy... See more



Contact info

3.8

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(78)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to track

Easy to track. It was here when you said it would be. It sleeps very well. Love the color,the softness and the bed is very sturdy. We got the medium size. Love it!

24 March 2026
ovios-home.com logo

Reply from ovios-home.com

Thank you so much for your wonderful review! It makes us happy you love the bed’s color, softness, sturdiness and sleeping experience. Enjoy your new bed! 😊

Rated 5 out of 5 stars

Would recommend

It arrived earlier than expected. After the first 24 hours of fluff time was over my teenage son camped out on it for 2 days. The feel of the fabric is really nice. It's like being on a medium firm bed. By far the most comfortable sofa I've ever owned. Definitely a great lounger. Would highly recommend.

23 February 2026
ovios-home.com logo

Reply from ovios-home.com

Thank you for your amazing review! We’re so glad it’s become your favorite lounger. Thanks for your warm recommendation! 😊

Rated 5 out of 5 stars

Design needs a little work, but overall good couch

The shipping was fast and ordering was easy. Overall, we are pleased with our couch. It supports myself (200 lbs), my husband (308 lbs), and our son (270 lbs), and does not sink or squish anymore than regular cushions. The only downside has been that the firm back support is only about 5 inches high, so it digs into your back without any support. The pillows that were supposed to be back support did not puff up, and remained only about 3 inches thick. We did have to buy pillows from the store to create a more comfortable back to the couch, or we would be sitting with our backs touching the wall. However, given the price of the couch and the overall comfort, we are still happy we purchased it.

22 February 2026
ovios-home.com logo

Reply from ovios-home.com

Thank you for your honest and detailed review. We’re glad the ordering process was simple, shipping was fast, and the couch offers great sturdiness for your whole family.
We sincerely apologize for the disappointment with the back support and pillows not puffing up as expected. We truly appreciate your valuable feedback, and we’ll use it to improve our product design and quality. Thanks for your understanding and support!

Rated 3 out of 5 stars

The quality of my item is great and the…

The quality of my item is great and the timeframe and delivery was amazing as well. However, there was one piece of the furniture that was defected and needed to be replaced, I still have yet to receive the replacement piece or a follow up on the replacement piece in which it has been over 3 weeks of waiting.

22 December 2025
Rated 3 out of 5 stars

Buyers need to be able to buy…

Buyers need to be able to buy individual pieces to fill out more space. I was told that you only sell them as kits because of color swatch, but I don't care about the difference. I just wanted to buy an extra center boneless piece. But, if you don't want my money then...

22 December 2025
Rated 5 out of 5 stars

Customer service

I contacted them via email about a problem with a piece of outdoor furniture. They responded promptly. I received the replacement piece within a week. I was really surprised to get it so quickly, especially because it was two days before Christmas. I also bought my husband a faux fur bean bag couch, which is really very comfortable. We will definatly buy more furniture from them.

15 December 2025
Rated 5 out of 5 stars

I ordered the 114' faux leather Cloud…

I ordered the 114' faux leather Cloud Sectional Sofa. It arrived within 7 days and was super easy to open and unwrap. It truly is crazy how they are able to compress them so small. The sofa did need about 72 hrs to fully inflate. It was a little concerning at first to see it be super wrinkly. Its extremely comfortable and perfect for taking naps. I love that the sofa is all one piece so there are no gaps for stuff to fall into or cat hair to accumulate. I have a few cats and was looking for something that is easy to wipe off and won't get hairy or get stained.

23 December 2025
Rated 4 out of 5 stars

First couch great 2nd couch NO GOOD

I had ordered one about six months ago and it fluffed up SOLID which was GREAT. I ordered a large set for the living room and 9 days after boxing it has fluffed out to maybe 85% and just soft all over not solid. I have patted punched kicked and flipped all the pieces to no avail. I tried putting a back cushion in the dryer first w/out heat then with heat --no joy. $1200 later I just want this set to FLUFF UP!!

23 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look