Overstock.com Reviews 

4,679
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,339 reviews, reviewers had a great experience with this company. Many consumers point out the impressive selection of products, stating that prices are generally fair and items arrive quickly and safely at their doors. People frequently share that ordering is smooth, and they are genuinely delighted by the wonderful textures and attractive colors of their new purchases. Though some customers experienced delivery delays, incorrect tracking details, or received items with minor damages, these issues represented a minority of experiences. A few people also mentioned frustrations with unhelpful customer support responses and packages being left in inconvenient outdoor spots by delivery drivers.

What people talk about most

Product

Users describe ambiguous interactions with the product, as many reviewers express absolute delight over... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised the fast shipping and... See more

Order

Customers consistently note ambiguous experiences with ordering, as many reviewers praised the smooth... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with solid materials,... See more

Price

Reviewers express general satisfaction regarding the pricing, noting that items offer good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The table is gorgeous! 4 stars since UPS delivered to a DIFFERENT address! Luckily the person who got my delivery was honest and nice enough to bring it to me. Overstock should use more FedEx and less... See more

Rated 4 out of 5 stars

Product was shipped immediately as promised. Like the unique shape of the mirror but should have had an option in the design to be mounted vertically. However, I was able to rig it to work out for my... See more

Rated 4 out of 5 stars

So excited to find what I was looking for!! I ordered my necklace ( Which I love!) I guess I’m use to more updates about shipping, expected delivery? Only complaint would be more communication about... See more

Rated 4 out of 5 stars

I haven't gotten my first order yet but the shopping experience was fine,the prices are jacked up but the products are sometimes unique or hard to find anywhere else,I paid a lot for a shower curtain... See more


3.8

Great

TrustScore 4 out of 5

5K reviews

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3.8

All reviews

(4,679)

2,566 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s been 7 days with no response on…

It’s been 7 days with no response on the status of my order. Also, unable to check status online as it doesn’t recognize the order number stating no order on record. In the meantime, my credit card has been charged.

15 September 2026
Rated 1 out of 5 stars

They sent me the Chloe wrong shoe size and…

They sent me the wrong shoe size and refused to accept a return and send correct size despite sending pictures, shoes were $400. They said the warehouse had no record of sending wrong size and only continued to tell me they sent the correct size. Also refused to refund me so had to call Amex to help.

20 September 2026

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