Ovcio Reviews 1,522

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, luxurious feel, and beautiful design, often highlighting the softness, warmth, and versatility of the scarves. Many appreciate the prompt and well-packaged delivery service, noting that items arrive as described and on time. The customer service is frequently described as outstanding, with reviewers commending their responsiveness, helpfulness, and courteous approach. However, some people mentioned issues with the tracking system not always working, though deliveries still arrived. A few customers also experienced slow responses from customer service or received items with damaged packaging. There were also isolated instances where a partner brand's product was of poor quality or a return portal did not function correctly.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality, softness,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products' beautiful... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, with many... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a cashmere lover for most of my life, an inherited passion, from my mother. So I ordered two featherlight scarves, and two cashmere wraps. Indulgence. Exageration. Expense. Shivering a l... See more

Rated 5 out of 5 stars

One of the few companies selling over the internet who never try to hustle customers. Ovcio.com is always respectful, kind, courteous, and fill orders promptly, well packed and free shipped. I highly... See more

Rated 5 out of 5 stars

Color depth is rich, light warmth, size is amazing allows fo a range of wraps, texture is baby soft, but not flimsy. I bought several on sale and will have to wait for another sale unfortunately to ge... See more

Rated 5 out of 5 stars

I’m more than impressed with Ovcio Scarves, I’m in love with them. In a month’s time I’ve purchase eight scarves, six for myself and two were gifts. The selection is wonderful but the most important t... See more


Company details

  1. Fashion Accessories Store
  2. Clothing Store

Written by the company

Say hello to the all natural, extremely soft and 100% cashmere scarf, cashmere wrap, women's and men's cashmere scarf that spoil your neck from the original USA scarf company.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

My first and second orders arrived on time
Very good quality and very nicely wrapped
I would recommend ovcio but I just hope my third order will arrive soon as it is a gift! Keep up the good work! Also… customer service is excellent and very prompt to answer… a BIG plus!

10 December 2025
Rated 5 out of 5 stars

Love this soft red sweater so light

Love this soft red sweater so light, warm and easy to carry it’s like a cape was so beautiful for my Christmas Program it was so cold when we left the church thank goodness for the warmth of this sweater! Get one you will not leave home without it!

29 August 2025
Rated 5 out of 5 stars

Light Weight Cashmere Scarf

Items were as described, well made, very light weight cashmere and were warm. They were adaptable to many styles, outfits, and were well made. Be careful not to snag fabric on rough items, scruffy fingernails etc. The fabric is delicate. These are not inexpensive but are high quality, compact in travel bag or purse. I have given these as gifts.

12 December 2025
Rated 5 out of 5 stars

Fab scarves, as described!

The scarves are beautiful. So glad I got 2, one black and one wine colored. The packaging is lovely. Each scarf came with its own travel bag, as well as a moth protector. It’s a round disc on a ribbon. Very thoughtful.

11 December 2025
Rated 5 out of 5 stars

THE EASE OF SHOPPING...THE VARIETY OF…

THE EASE OF SHOPPING...THE VARIETY OF CHOICES COLORS AND LENGTHS...MAKES FOR A PERFECT GIFT FOR SPECIAL FRIENDS. I AM A NEW CUSTOMER BUT AM NOW A 'REPEAT' CUSTOMER...THE BEAUTY OF THE SCARFS AND THE THOUGHT BEHIND THE COMPANY ITSELF IS EXTRAORDINARY...SUSTAINABLE, ANIMAL FRIENDLY AND ENGAGED IN SUPPORTING THE MONGOLIAN COMMUNITY THAT CARES FOR THOSE SPECIAL ANIMALS.

4 December 2025
Rated 2 out of 5 stars

Bad Packaging and Customer Service

I purchased a scarf as a Christmas gift for a dear friend. I expected this scarf to be nicely presented and delivered as it is not inexpensive. She received my gift and the box it was in was completely smashed and torn. I am so embarrassed. She probably thinks I got her some cheap scarf. I wrote to Ovcio and they basically had nothing to say. I am mortified. It was my first and only purchase from them. Very disappointed.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

XMAS present scarves.

The scarves were packaged very well and arrived on schedule. This was important as they are XMAS gifts. I have several ovcio scarves and love them. Thank you, Kathleen

8 December 2025
Rated 5 out of 5 stars

The scarf/wrap in pink

The scarf/wrap arrived quickly and beautifully presentation. I receive compliments whenever i wear it
The Cashmere is beautiful and soft
I treated myself and am so happy I ordered it!3

17 November 2025

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