Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l w... See more
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OUTsurance DAC trading as OUTsurance is regulated by the Central Bank of Ireland. We provide comprehensive, value-for-money car & home insurance to Irish consumers and are pioneering the concept of insurance cashback - the OUTbonus!
Contact info
2nd floor, Building 3, The Campus, Cherrywood Business Park, D18 TF72, Dublin, Ireland
- (01) 512 6200
- www.outsurance.ie
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Replied to 100% of negative reviews
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Good clear information and a person…
Good clear information and a person that makes you feel this the right choice to make
Best insurance to deal with
From the moment I requested a quote OUT have been wonderful to deal with. Calvin in the office was such a pleasure and the reason I went with them. between quote and paying it wasjust over 2 days- so accomodating to call when it suited and called back on time. Price offered was more then fair and better then anyone else. Again Calvin was amazing at his job! everything sent over in a prompt manor and I could not be happier..
Great service when signing up
Great service when signing up. Quick response to phone query after.
Professional help and friendly service…
Professional help and friendly service from my enquiry. Prompt promised call back. Excelkent pricing.
Very helpful staff -Auneus from the new…
Very helpful staff -Auneus from the new bus car insurance sales teams made the boarding process clear and easy.
Wish all well.
Kind Regards
David
I dealt with Ross and he was fantastic…
I dealt with Ross and he was fantastic from start to finish. It was so refreshing to speak to someone over the phone. Excellent price and I will definitely be recommending
Car Insurance Renewal
While looking for quotes for car insurance renewal OUTsurance were the only company to ring me back.
Their representative Paul was very courteous and knowledgeable.
He answered all my questions and explained all aspects of my insurance cover.
I would have no hesitation for anyone to contact OUTsurance for an insurance quote
Efficient and a good price
The beautiful young lady who sold me…
The beautiful young lady who sold me the policy...
That was the great experience
Wonderful Customer Service - The person who managed my car insurance…
The person who managed my car insurance quote was excellent at her job. She has fabulous customer service skills, there was a huge number of questions so the call took awhile. But she had enough patience to get to the end of the call with a quote that was less than my current car insurer had sent me.
Direct and to the point
Direct and to the point, courteous personnel wh worked to get the best deal.Happy with the quotation
The lady who spoke to me on the phone…
The lady who spoke to me on the phone was extremely helpful
Great phone agent
Great phone agent. Reasonable rates. A painless experience if you have your info to hand.
Very friendly and helpful staff
Everything about the policy was explained in great detail.
Fast and easy
300 quid more expensive then my current…
300 quid more expensive then my current insurance provider... eh no thanks!

Reply from OUTsurance Ireland
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