Great service and great staff. When ordering online everything arrives really quickly. In store the staff are the most knowledgable and friendly I’ve encountered in any industry. If people ask about c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I originally ordered a pair of climbing shoes from Outside, the order was very smooth. The delivery was excellent. Unfortunately the shoes did not fit my feet. Buy a stupid mistake on my part I manage... See more
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Very good customer service. Returned item as it was too large, stating I would have re ordered in smaller size which was not available. Received e mail stating smaller size now available,and asking if... See more
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The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give go... See more
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Company details
About Outside
Information provided by various external sources
Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:
- climbing and mountaineering
- trail and fell running
- hill walking and lightweight camping
- backpacking, travel and trekking
Based in the Peak District, UK.
Outside.co.uk - online clothing and gear for climbing, running, walking and travel, with free UK delivery!
Written by the company
- Outside has sold outdoor clothing and equipment at our Peak District shop for over 30 years.
- Our website offers the same exceptional service you can expect at our Peak District store. Whether you’re climbing, running, walking, camping or mountaineering - Outside has got you covered.
Contact info
Main Road, S32 1BB, Hathersage, United Kingdom
- 01433 631111
- sales@outside.co.uk
- www.outside.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Outside
Glad to hear you enjoyed shopping with us.
Great price for an excellent bit of kit…
Great price for an excellent bit of kit (Rab Sleeping Bag), very impressive rapid delivery too. Will definitely use again.
25 November 2025
Reply from Outside
Many thanks for your kind words.
Great shop with knowledgeable staff 👌.
2 December 2025
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Easy ordering and collection process.
Easy ordering and collection process.
Good comms throughout.
No issues at all.
Will use outside.co.uk again in the future.
24 November 2025
Reply from Outside
Thank you for taking the time to leave such a nice review.
The right items
The right items, delivered on time, at a good price. A great result..!!
24 November 2025
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Great product and sent out timely.
18 November 2025
Reply from Outside
Glad to hear you enjoyed shopping with us.
The staff at Outside always give…
The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give good advice. Buying boots from them is particularly good (Hi Tom and team!). Outside sells high quality products, I buy from them frequently, mostly from the store but sometimes online after good telephone advice, it is my go to shop for my outdoor needs. The café is good as well and stays open a little later than other cafés which is useful after a day on the hills.
25 November 2025
Reply from Outside
Glad to hear you enjoyed shopping and eating with us. We will remain a brick and mortar store above anything else for this exact reason. See you again soon we hope.
Excellent product and efficient delivery
Excellent product and efficient, prompt delivery. Thank you!
18 November 2025
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Many thanks for your kind words.
Brilliant shop
Brilliant shop. Super helpful staff. Please don't go in there and try stuff on and then go buy it cheaper on the Internet. They pay tax etc and contribute to the local economy.
1 September 2025
Unprompted review
Reply from Outside
Glad to hear you enjoy shopping with us. We will remain a brick and mortar store above anything else for this exact reason. Hopefully we will remain one for many years to come too, with customers like you supporting us.
Top spec Independent outdoor shop
Outside based in Hathersage, north Derbyshire, is a quality independent retailer of top spec brands and knowledgeable service. It’s a hub for the outdoor enthusiasts. I ordered Inov8 trainers from their on line sales as they were a great price and delivery was free. We had to return the trainers to swop for another size but we did this in person and also purchased a few clothing goodies for winter walks and running.
6 November 2025
Reply from Outside
Glad to hear you enjoyed shopping with us. We will remain a brick and mortar store above anything else for this exact reason. See you again soon we hope.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Great Service
Order arrived quickly and well packaged. Outside had stock that was not available elsewhere.
11 November 2025
Reply from Outside
Many thanks for your positive review
Climbing shoes
Great communication before purchase, excellent service, and a high-quality product with a good price.
10 November 2025
Reply from Outside
Thank you for taking the time to leave such a nice review.
Ordered boots online
Ordered boots online. Incredible discount, that I though it must be a scam. It was not! Very quick delivery. Boots exactly as described. So far so good.
Thank you.
4 November 2025
Reply from Outside
Given the fact there are a number of scam sites these days, I can fully understand your concerns. They are at a truly fantastic price. This is purely because we bought the last remaining stock from the supplier cheaply, and we were down to the last size, AND it was the smallest size they make, hence clearing them out so cheaply. Hope they work well for you.
Absolutely fabulous !
Absolutely fabulous !
Fantastic customer service over the phone and exceptional postage. Free and super fast. Thank you so much.
7 November 2025
Reply from Outside
Thank you for your fantastic comments
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