Outpost Workshop Reviews 

477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their robust construction, precise engineering, and beautiful detailing. Many people are delighted with the outcome of their orders, finding the items to be exactly what they needed and perfectly reproducing their designs. The service is frequently highlighted as excellent, with consumers appreciating the helpful advice and the overall value for money. However, some customers experienced significant delays with their orders and a lack of communication, leading to concerns about lost money and unmet expectations. A few other people also felt that the packaging was insufficient, and some encountered issues with electric heaters tripping circuit breakers or lacking temperature control.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the precision, durability, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products like branding blocks and hot... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and personal.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(477)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Heater for Wood Branding Iron

Easy to order and a reasonable price. Order came in good time and was well packaged.
Finally able to heat up my branding iron to put my mark on my work. It’s great quality and heats up really quickly. Highly recommend the product and company.

19 May 2025
Rated 5 out of 5 stars

Quality Work

I could not be happier with the work done. My logo was pristinely replicated from a .png file & with minimal instruction from me.

I cannot recommend the work highly enough & I will definitely ordering from again.

7 May 2025
Rated 5 out of 5 stars

Well made branding iron

Well made branding iron. Easy to put together with the supplied heating element. Took me a while to get good results as it was too hot so pulled it out from the heating iron about 25mm. Works well and heats quickly.

17 March 2025

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