Ourtime.uk Reviews 

2,131
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, most reviewers were let down by their experience overall. Consumers find the online platform extremely difficult to navigate due to a poorly executed website revamp, frequent unexpected crashes, and completely unresponsive pages. Members also state that monthly subscriptions are excessively costly, offer very limited functionality, and ultimately fail to provide any meaningful personal connections. Some reviewers were not happy with unexpected recurring charges and major difficulties experienced when trying to cancel their active memberships. Reviewers additionally noted an overwhelming presence of fake profiles across the service, along with numerous untrustworthy accounts attempting to solicit funds from users.

What people talk about most

Website

Reviewers express profound disappointment with the website, citing a difficult-to-navigate interface and... See more

Subscription

People report negative experiences with subscription, describing it as an expensive and frustrating process.... See more

User experience

Clients share profound dissatisfaction regarding the user experience, frequently citing frustrating app... See more

Price

Customers expressed deep frustration and dissatisfaction, frequently calling the service a complete rip-off... See more

Payment

Customers consistently note negative experiences with payment, highlighting frustration over unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more

Rated 1 out of 5 stars

Unfortunately this is the lowest marking I can give. I doubt there are any "real" persons - just chatbots. Don't waste your money or time. I have sent dozens of "unsubscribe" msgs to the site but sti... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more

Rated 1 out of 5 stars

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly simil... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.3

All reviews

(2,131)

210 reviews in the last 12 months

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Rated 1 out of 5 stars

This Ourtime dating site is a scam 100%…

This Ourtime dating site is a scam 100% the profiles are fake. Nobody ever replies and their is never any indications of when people were.last online or ever read your letters.. disgusting and thank goodness I havent spent too much money on it..

28 February 2026
Unprompted review
Rated 1 out of 5 stars

If it was possible to award zero…

If it was possible to award zero points, I would. I have been a member for a few years with decent customer service but it had gone downhill, I took out a 6 month subscription and in the past was emailed when it was running out, now they are automatically renewing with a further 6 months with no possibility of cancelling till the end of the new subscription. Customer service is atrocious.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

S C A M

This Date website should never be used and band .
I had 37 potential fraud near misses
Out of 37 in one month and I paid £50 to OUR TIME for this terrible experience....
Please please dont fall for this Dating
Site
Many thanks mr O'Brien

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Once your in, they wont let you out! or cancel subscription


TAKE A LOOK AT THIS...it's where you'll end up. once they get your payment method....don't ask me how to cancel subscription. they say they'll respond in 24 hours...HAA JOKE... I've been emaling them for over 24 days with not a single reply. I screen filmed it but am not allowed to post that on this review.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Total waste of time and money

There are so many fake profiles on this site it beggers belief(70 year olds that are clearly at least 20 years younger in profile shots) I very stupidly signed up for a week and wasted thirty quid (lesson learnt)
Nobody ever came back with anything meaningful. The whole thing is just a money making exercise and cancelling subscription is made as difficult as possible so my advice is to steer well clear. I think I will be avoiding match making sites from now onwards !

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful . They’ve changed the site and it just doesn’t work . Changed my height to 4.6 and my location to Alaska . Get emails saying I’ve got a message but nothing there when I try to find it . Impossible to get help from customer service . AVOID

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Can no longer hide profile or suspend membership and full of fake profiles

having met someone, I wanted to suspend or at least hide my profile which was allowed. There is even a help topic on how to do this.

This has now been removed and you have to hide your profile per person, and you have to ‘upgrade’ at a cost of course to use the feature.

The website is also full of fake profiles, on my third ‘lady’ in Russia who has joined so she can come to thed UK to find love!!!

Will not be renewing membership

18 February 2026
Unprompted review
Rated 1 out of 5 stars

What an absolute con, don’t subscribe as restricted and very few profiles

What an absolute con!
For what you pay you’re limited in search and ability to find contacts. Search brings up very little in area and yet reverse search brings up different people.
Most profiles are just fake. Same profiles come up again and again when using match icon. And from miles away. What an absolute waste of time and money for very little. It’s totally pathetic and should be banned as playing with peoples emotions.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

-1 rating, and that's generous

I would give the 'Ourtime' site a -1 if it were possible. Dreadful site, full of fake and repeat profiles. Deleting your profile is difficult, and because it seems impossible to remove the last photograph, this presumably boost the numbers of supposed live profiles on the site. Unsubscribing, even prior to renewal doesn't work. No customer service. I am in the process of reporting them to my bank for a refund. Don't waste your money or your time!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Ourtime (rubbish)

Been on/off this site for a while, was subscribed (now expired thankfully), no idea why as its awful. Now changed their set up since Jan 26 and ive had issues deleting my account, says i can do it on the app, and I cant, did my issues via Q&A at least 3 times and no response, within 24 hrs like it said. Then it says to delete my account via the desktop, which I cant (surprise surprise) as its a work desktop and obviously certain sites are blocked. Im now getting increasingly frustrated as ive explained all this and asked for my account to be deleted and sent all the relevant info/photos. I mean how hard can it be to delete an account, or is that the purpose. Need to get off this site as its the dregs of the pool left, sorry to say

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Totally Fake

The company take your money and really do not provide any sort of service.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

False information and no help centre contact details

They're asking for payment to receive messages the help centre doesn't exist even though you pay a monthly subscription which should give you access to any messages but they ask for another subscription to access your replies steer clear of this site I would advise anyone not to use the site, the site has notified me about a reply but I can't receive the reply as they've amended my email address without my knowledge and worse still the site will not let me nominate my correct email address, definitely steer clear of the site as I've said earlier there's no help line and worse still there's no customer care line either, when you try to access the link it just says 'bad error 401' although I've allegedly received a message which I can't access!!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a truly terrible app/website

This is a truly terrible app/website. I get notifications of so many "likes" but they never appear in the app. The customer service is terrible and all automated. I am going to have to get my credit card company to stop the payment. Don't sign up to this site.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Shocking online dating practises,I've…

Shocking online dating practises,I've proved that messages you send go nowhere, people it says are online are not online,intro messages dont go anywhere and likes are false,dont waste your money,Brad Pitt would not get a date on there,scams lies,and flirts

2 February 2026
Unprompted review

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