Ourtime.uk Reviews 

2,101
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, most reviewers were let down by their experience overall. Many customers found the platform a significant waste of money, frequently describing it as overpriced or not providing good value. People often reported high subscription costs and faced considerable difficulties cancelling or deleting their accounts, which often resulted in unexpected charges. Furthermore, reviewers frequently encountered issues with the website's functionality, including poor navigation, profiles not displaying correctly, and updates that made the site unusable. A significant number of people also felt the platform had issues with fake profiles and bots, leading to frustrating interactions and irrelevant 'matches'. Some customers also noted unhelpful customer support with limited communication options.

What people talk about most

Website

People report negative experiences with the website, with many describing it as unsatisfactory and poor... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues such as being charged after... See more

User experience

Users describe negative interactions with user experience, finding it dull, frustrating, and disappointing... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that the service is too expensive and... See more

Payment

Clients share negative opinions on payment, with many reviewers expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I forgot my password and try to change it by following their instructions. I received a message that a link was sent to my email to reset a new password. I never received any link. I searched my Spam... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(2,101)

219 reviews in the last 12 months

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Rated 1 out of 5 stars

Steer clear be warned

Taken subscription without my permission
Please do not sign up with this company. I signed up for one month. Surprise surprise they deducted a second payment with out my permission. I contacted them no reply. I will be contacting the bank tomorrow report this as a fraudulent transaction.
Steer clear of this scam

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Complete and total waste of time.

Complete and total waste of time.
Do NOT waste your money on this site.
The terms and conditions and help pages do not load, most likely intentionally as they don't want anyone to cancel the expensive, pointless subscriptions. The same people visit profiles over and over, even after they've been blocked.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

I was on Match.com but got…

I was on Match.com but got disillusioned but thought i would give Ourtime a go couple of days ago. Why did i bother as there are exactly the same profiles and descriptions on there as on Match which seems very odd as they are supposed to be 2 separate companies. I contacted Our time but strangely got a reply back from Match which seems to reaffirm my thoughts.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - misleading and not transparent subscription

I signed up for one month only at a cost of £44.99. I believed it would finish at the end of the month - it didn’t and I was charged another £44.99 and this would have continued until I cancelled it. I complained that it was misleading and not transparent. I got fobbed off.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

I paid my money

I paid my money, had access for 2 hours now cannot get back into my account. I asked to reset my password and they never send a e mail.
Stay away from this scam company.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I recently signed back up to Ourtime…

I recently signed back up to Ourtime after a few months break. For some reason I was only seeing females and I am a heterosexual woman. I spent about an hour trying to change this, but was unable to do so. I am no tech whiz but this should have been a straight forward thing… right? Despite googling, YouTubing etc, I was totally bamboozled and eventually decided to delete my account. I just hope I’m not gonna be charged 🫩

24 September 2025
Unprompted review
Rated 3 out of 5 stars

As a woman using this site

As a woman using this site, I had a mixed experience...
My main problem was never been able to log on for days at a time - site saying not available.
I wrongly presumed this is because I hadn't signed up financially. I was offered a bonus month and paid but nothing improved. I did meet up with a couple of very pleasant men.
But there were a lot of time wasters on there, this is my one and only experience of online dating. I get the impression that that's quite normal.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Load of rubbish

Load of rubbish. Registered and logged in a few times. Was then on the verge of subscribing but thought it best to wait, and glad I did!
I can't even log in now, almost like somebody has deleted my account! haha
Their website functionality sucks anyway.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

The whole site is just a joke

The whole site is just a joke, all they care about is selling you things that they promise will help you but in fact they do nothing, hardly anyone has been online in the last month, I suspect the only ones who have been online are mostly staff trying to make relevant engagement to make it seem busy.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

This site asked me to comment,, Then shut me down..

This site asked me to comment on the site, so I did, nothing to negative, but said it was rather pricey to see the same faces year after year, and not enough new people to warrant the price of a month. And guess what guys, the next thing was me being blocked from my own profile, couldn't even log in as they shut me down. But they asked me to comment so they could better the site, and then they block you. How very very sad this site is. Stay well clear people, you have been warned.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

On it only 2 days and decided it wasn't…

On it only 2 days and decided it wasn't for me. So I tried to delete all my data. But to my surprise it wouldn't delete my first picture.
And found there were just a fare amount of old men just wanted flirts etc(definitely not for me )
Not real relationships. I'm still trying to get my picture off it . I'm now concerned some uses my last picture under false pretences. Be care full.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Ourtime and match.com are linked +…

Ourtime and match.com are linked + possibly with other sites. Information leaks out to scammers, fake profiles, Eastern Europe contacts from miles away, different to criteria’s set. It is incredibly expensive as far as dating sites go . AVOID OURTIME AND MATCH IF YOU CAN . YOU WILL NOT GET VALUE FOR MONEY

5 September 2025
Unprompted review
Rated 1 out of 5 stars

This site is just a scamming bag…

This site is just a scamming bag collection ting money from subscribers but having no responsibility for providing services paid for. My subscription was suspended in the middle of the paid term without any explanation. Customer service does not exist, no number, an email is fake, nobody response on customer complains. Despite that service is not provided money are not refundable and you details and photos remain on site. Breach of personal data and financial fraud ! AVOID!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Created a profile and deleted it within…

Created a profile and deleted it within 5 minutes. Then I began receiving notifications, indicating that my profile is STILL active! I emailed them days ago and STILL no response and still getting notifications so will probably have to make a data protection complaint some time soon. Don’t sign up unless you don’t want control of your own information without a fight to regain it!

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Really weird site,lots of scammers.

Really weird site,lots of scammers.
I question if a lot of the people on the site are genuine people.
I’ve only been on the site four days and already I’ve encountered two scammers and when I actually started talking to what seemed to be a genuine person her account was suspended???
Can’t get my money back and I have to pay until February next year.
It’s all about the money for MATCH

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately most of the responses and profiles are AI

I recommend staying away from Ourtime unless you like getting catfished, conned out of money and overcharged. OurTime is dinosaur in the age of sites like J4Lsingles.com
which is much cheaper and there is a lot more authenticity and flexibility there. Another big problem with OurTime is that when your authorize one transaction they charge you for two or three. When you try to dispute these charges there is no live person to talk to. Their customer service seems to consist only of bots and they are not helpful at all. Everything is done and organized in the optimal way to fleece you of your hard-earned money.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE OURTIME.CO.UK OR MATCH.COM…

DO NOT USE OURTIME.CO.UK OR MATCH.COM This site took all my details then took 3 lots of subscriptions from my account I immediately cancelled my details
Despite managing to contact them with an online form many times they have not reimbursed me the £70 and I did not use the service at all
They pass the blame to Match.com They are all in this together.

1 August 2025
Unprompted review

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