O'Three Reviews 

14
TrustScore 4.5 out of 5

4.5

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Company details

  1. Vehicles & Transportation

Written by the company

Diving Drysuits, Wetsuits and Neoprene Accessories at their best... As a company with an international reputation for quality and customer care, that we are told is second to none, we fully understand our obligation to you, our customer. Each suit is manufactured to an established procedure that we have developed and evolved over the years. With our experienced dedicated team, O’Three has grown into a respected Dry Suit and Wet Suit manufacturer and is an “established market leader”, putting quality neoprene innovation and service at the very core of everything we do. From the very beginning, it was our strong belief that O’Three would be about exceptional quality and customer care. Simple really, and still our main aim. To build a solid business you cannot have one without the other. This approach takes time, but with stubborn conviction those two core values have become inextricably linked and are at the bedrock of O’Three’s success.


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4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.5

All reviews

(14)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

My son is 6ft 3 with a 28inch waist

My son is 6ft 3 with a 28inch waist! O' three were absolutely fantastic from the very 1st phone call to the fitting, and alterations they had make to an Xl semi dry suit! You would not know so much had to be removed to fit my son perfectly! We visited last week to try on and received the perfectly stitched suit today via Parcel force! Thank you. Highly recommend

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

As an instructor and all year round diver in the UK I rely on a drysuit for every dive and over the years I’ve had various suits some secondhand and some new but when my latest suit was no longer dry I knew that I wanted to buy from a UK manufacturer

I reached out to the othree team before the dive show in March to enquire about a suit and said I would visit them during the show to go through the options

From that initial email contact their customer support and helpfulness was apparent and it was this reputation that lead me to them in the first time place

I spent quite a while at the show with Tom making sure the suit was everything I wanted and they gave me a completion date of the 11th May, the suit arrived today 12th May and I can’t wait to dive it

All the little bits and pieces jollop, beeswax etc… are included basically everything you need for day to day maintenance

The duffel bag and padded changing mat you get is also awesome

Hopefully I won’t need any future assistance but I know they’re there if I need them

Great service from Tom and Tom and the whole team

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Just outstanding company to deal with. Nothing is too much trouble. Helpful in every way and look to help to find a solution not just sell you something new.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

Excellent Customer service, from the inital contact to the collection of my wetsuit. Nothing was to much trouble. I initally made contact by telephone and the staff were very knowledgable and helpful for my needs. The price for a made to measure wetsuit was very competitive to other brands and the quality overall is exceptional. Thank you

3 October 2025
Unprompted review
Rated 5 out of 5 stars

O'Three the place to go for a Dry/wet suit.

I have contact with a very active Dive Club in Cornwall. Many of the Senior members Instructors swear by O'Three. I was told that if you wish to have one of their Drybags, you need to visit the shop.
They were right. Great service, top advice and every box ticked.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Made to measure MF5 - excellent service

I purchased an O’Three MF5 drysuit in January and have been thoroughly impressed. The made-to-measure service was excellent, with the team providing knowledgeable and attentive customer support throughout the process. The packaging was comprehensive, including all necessary lubricants and accessories, making it ready to use straight away.

In the water, the suit has performed exceptionally well—comfortable, reliable, and with no issues. It’s clear that O’Three takes great care in both craftsmanship and customer experience. Highly recommended for anyone looking for a high-quality drysuit with top-tier support.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding customer focus, Erin was amazing, I can't fault Othree in any way.

Wetsuit arrived in the post as requested after being costume fitted exactly on the date I was told.

Thank you

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Helpful team. Great drysuit.

Many thanks to Tom and team at O’Three for the fantastic service before, during and after my drysuit purchase. I recently invested in my first drysuit (MSF 500), Tom in particular was incredibly helpful and supportive throughout the process. Before committing to the purchase, they sent me a couple of suits to try for fit and to help me decide between the models I was looking at. Having now done 2 dives in my new suit I’m pleased to confirm that it is as good as I’d hoped. Thanks again. Lee

25 April 2021
Unprompted review
Rated 5 out of 5 stars

Othree drysuits

I live in Scotland so was a bit hesitant about buying a made to measure suit via the internet, well what a pleasant surprise dealing with othree excellent service from start to finish I would recommend this company and there online service excellent well done

10 July 2020
Unprompted review
O'Three logo

Reply from O'Three

Hi Brian, thank you very much for the lovely review, sorry for the delayed reply we have just discovered the reviews here.

Rated 1 out of 5 stars

Worst customer service out

Worst customer service out. Clearly states on their website commercial suits are covered for 12 months unlike exclusions for recreational suits. Took 3 weeks for a reply, and basically wont honor the warranty. Also pass on your details to 3rd parties. Never again.

30 October 2019
Unprompted review
O'Three logo

Reply from O'Three

Hi David,
Thank you for the feedback. Very sorry you feel you haven't had the best experience with us.

Please be assured that we take GDPR very seriously and do not pass any customer details on to any third party.

Rated 5 out of 5 stars

Fantastic company i'll use again and again

What can I say about this company that hasn't been said before? Probably not a lot.

I first visited O'Three earlier this year to discuss drysuits as I was in the market for a new one, the staff were friendly and helpful, offering loads of information on the different ones they make and what would suit me personally, a week later and my order was in - 6 week lead time as it needed some adjustments due to my small stature but not quite as equally small hips and thighs.

Just under 6 weeks pass and I get a call - suit is ready to go! Come see us when you can. A few days later I turn up to try the suit on and it's too tight in the legs and bottom and too big in the shoulders, a quick chat about it and they agreed to make further adjustments to get it right over the next couple of weeks, I left disappointed but glad that they were willing to sort it out without any issues. That week I get a call from Shaun - can I pop in, before he finishes the suit up he wants to make sure its now right, as soon as I get there and put it on I can tell its now spot on, he checked everything over, double checking that he was happy with it as much as I was, then agreed I could pick it up the next weekend. Second time around, it fit like a glove!

The service is second to none and one of the best in the south and they can do just about anything to get their suits to fit those who aren't off the shelf or who want something a little more unique.

Their sizing for females is based on clothes size so easy to grab the size that should fit and their wetsuits are flexible enough they can withstand the holiday gains from a little overindulgence (I can confirm this from experience) or an extra layer underneath when needed.

Since buying my drysuit I've visited so often to add other items from their shop to my regular kit list that I'm recognised on entrance (not sure if this is a good thing! haha), they're my supplier of choice when it comes to wetsuits and drysuits and they have a customer or two for life now due to the high level of service, good level of stock held to try on and ability to adjust items to fit.

Thanks to everyone in the O'Three team for making visiting you a pleasure (although usually one that hits my bank - 1 drysuit, 1 3MM wetsuits, 1 6x5 Semi dry, 1 short john 1 longjohn and a pair of gloves later and I'm still considering one or two items more!).

See you again at the end of the month to collect the semidry!

3 September 2019
Unprompted review
O'Three logo

Reply from O'Three

Thank you so much for the lovely review. So sorry for the late reply we have only recently been alerted to the reviews on here.

Rated 5 out of 5 stars

WOW!

I ordered a semi dry recently from the website and the service was superb. I was too far away to make it into the physical shop so O'Three sent me suits in two different sizes, I was able to keep the best fitting suit and return the other one.

The suits turned up the very next day. O'Three staff were knowledgeable and able to advise me over the phone to make sure I picked the very best fit. So the experience was close to a physical shop!

When I sent the other suit back, the refund was processed extremely quickly. The whole service was very efficient and hassle-free.

18 August 2016
Unprompted review
O'Three logo

Reply from O'Three

Thanks so much Ben.
Really sorry for the extremely late reply we have just discovered the reviews here.

Rated 5 out of 5 stars

A Hidden Gem

Excellent customer service and outstanding products at a competitive price. They do off-the-peg or you can have made to measure.

23 December 2015
Unprompted review
O'Three logo

Reply from O'Three

Thankyou Simon, apologies for the very very late reply we have just discovered the reviews here.

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