Disappointing experience
My first time ordering from OWC. Ordered a kit to upgrade my iMac as well as memory. I chose/paid shipping by air to expedite the process. It has been more than 5 days and my order hasn’t even been processed. I have communicated with OWC customer service twice and still no update on status/shipping. Online tracking isn’t working. Very disappointed as I need to have my iMac up and running again for a contract. I didn’t expect the order would take so long to process. This is a Canadian order.





