Osmio Water Reviews 

94
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Osmio Zero 2.0 worked fine for 1 year, out of their 3 year warranty period. Now it just floods the room. They are refusing point blank to honour their warranty, insisting I flood the place again and t... See more

Rated 1 out of 5 stars

I would consider your purchase with Osmio water very carefully. Do not expect any decency if you experience any issues with their products. Multiple issues encountered. The main issue being sediment b... See more

Rated 1 out of 5 stars

I bought Osmio gravity filter.In the first month the ceramic filters started to turn green- algie grew as is glass.I didn't know this at all. In 2 months the filters were dark green.It looked discusti... See more

Rated 5 out of 5 stars

I own an Aquacure AC50 also and I use both machines..This machine exceeds every thing I could have ever expected, I use it every single day, all shoulder pain is gone now, Diabetic blood sugars have D... See more

Company details

Information provided by various external sources

Smart and highly efficient reverse osmosis water filter and kettle that will produce high quality water with no installation and super easy user maintenance. Osmio Water is driven by the passion we have for all to enjoy pure and healthy water. We care deeply about our customers and aspire to have the best products and service in the industry. We have been trading since 2009 and now many thousands of customers all over the UK and the rest of the world enjoy the benefits of our products. We have a friendly and professional pre-and-post sales team to assist you if you need help and we have some comparison tables to help you choose. You can checkout 24/7 and we dispatch Monday to Friday cutting off at 3.30pm for a same day dispatch for next working day delivery, which is free. If you need any help at all please contact us on 0800 002 9533.


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2.7

Poor

TrustScore 2.5 out of 5

94 reviews

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2.7

All reviews

(94)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and service

I have been using the Osmio Zero and Osmio Hydrogen Water Bottle and have found this combination of water purification and enrichment with H2 to be highly beneficial to my health. The water tastes very good and soft and now I no longer buy bottled water. I found Osmio to be highly knowledgeable about their products and gave me great advice and service every time. Highly recommended.

12 February 2019
Unprompted review
Rated 5 out of 5 stars

Osmio..from H2Ok and beyond!

Osmio supplied my BMB Nova Pro under sink RO filtering unit. To me It produces the best tasting pure refreshing drinking water ever. Our kitchen fitter at the time called them for advise and Osmio were very helpful.
I had the water pump go slow and Osmio talked me through some steps to resolve inc video capture.
In the end they elected to ship out a brand new BMB Pro whole unit without question, postage and return was all paid for.
I recently ordered the filter replacement kit and it arrived in no time.
Osmio have displayed a level of customer service everyone should be aiming for.
I recommend them whole heartedly and look forward to their continued service and products.

11 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, water tastes amazing after we installed their filters. Customer service is always very quick to respond and helpful. Recommended to all my friends.

11 February 2019
Unprompted review
Rated 5 out of 5 stars

5 Star Review

We're a water filter supplier in Ireland and sell Osmio products every day. Based on our customers feedback, we rate Osmio with 5 stars. Excellent quality equipment, superb customer care & fastest delivery times!

11 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I have been dealing with Osmiowater over the last week with a problem on a system that was purchased and installed several years ago. The team have an excellent knowledge of their products which they are selling and the discontinued products.

Osmiowater is a company that ensures customer care and satisfaction is performed to a highest level. They have met and exceeded all the expectations that I had as one of their customers.

8 January 2018
Unprompted review
Rated 2 out of 5 stars

You must fit a pressure reducing valve …

You must fit a pressure reducing valve if you connect their filters to UK mains water. This is not clear when they take your order. Mine has had parts replaced but still leaks and now i have to get the plumber back to fit a pressure reducing valve. That's £35 for the valve plus the fitting. Osmio should make this clear when they sell the product. I'd advise buying a product from a different supplier that can be connected directly to UK mains supply.

And i just searched on the website for the products EZFITPRO-200 EZFITPRO-300 and EZFITPRO-400 and there is no mention of the word valve or PRV. My plumber tells me that it not unusual for the water pressure to rise to 9 bar overnight when few people are drawing water. Your reply reduces my faith further.

14 July 2017
Unprompted review
Osmio Water logo

Reply from Osmio Water

Hi Ian, we do state this on the website and in the instruction manual but we will endeavour to make it more clear that if your pressure is over 6.9 BAR then you do need a PRV. It very rare to have pressure this high.

Rated 5 out of 5 stars

What a superb company

The service from Osmio is truly exceptional. It's rare to deal with a company that has deep knowledge of products and outstanding customer service. Mark made sure I had all the required fittings to ensure my installation went smoothly and it did! The system I'm using now is excellent, great value for money and it has made a huge impact on me and my family. I would highly recommend Osmio for anyone looking to get filtered water at home.

23 April 2015
Unprompted review

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