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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a 2ds xl carry case and a 2ds xl invisicase (I think it was called a invisicase) and when it delivered (very fast!) it was in PERFECT condition and the team at Orzly sent me a neat letter... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Orzly and I’ve been impressed with the quality of the items for my Switch 1 & 2, the correctly named ‘Essential pack’ is a must have for all round protection.... See more

Company replied

Rated 5 out of 5 stars

My order was delayed a little due to current situation, but nothing major and was delivered as per estimated time scale. My item arrived today, with a couple if surprise gifts and a lovely note, whic... See more

Rated 5 out of 5 stars

From day one, Orzly Fusion Bumper has been protecting my mobile and that is over 4 years. It has fallen numerous times and I didn't notice any problems with the phone. Special thanks to Matti &... See more

Company details

  1. Gaming service Provider
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer and Accessories Store

Information provided by various external sources

The brand was created with the vision of bringing good quality, good value, and practical accessories to consumers looking for protective solutions for their gadgets, be it smartphones, tablets, smart watches or any other emerging new technology


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

574 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My Nintendo switch 2 case arrived in 3…

My Nintendo switch 2 case arrived in 3 days into Poland and it looks great
i have now also ordered the nw2 glass screen protectors all in preparation
for my new console which shall also arrive soon

4 May 2025
Unprompted review
Orzly logo

Reply from Orzly

Hi Magda,

Thank you for your feedback! We're delighted to hear that your Nintendo Switch 2 case arrived so quickly in Poland and that you're happy with how it looks. It sounds like you're well-prepared for your new console—how exciting!

If you need any assistance with your screen protector or anything else, feel free to reach out. We’re here to help and wish you the best with your new console!

Best regards,
Orzly Customer Service Team

Rated 1 out of 5 stars

No Support For Returns Or Refunds, Possible Scam Site

I'd made a purchase with this business, the product did not match the description so I'd liked to have returned the item and gotten my money back. I tried emailing, the domain associated with the email doesn't exist. I tried calling, can't connect to the number. So there's no way to contact this business and no way to get my money back for a product that they mis-advertised.

28 March 2025
Unprompted review
Orzly logo

Reply from Orzly

Hello Jonathan,

I am sorry to hear you've not been able to reach us. I assure you our customer service email address support@orzly.co.uk is working. Please do send us an email with your order details, we would be happy to help.

Best regards,
Orzly Customer Service Team

Rated 3 out of 5 stars

We received our order 3 weeks later…

We received our order 3 weeks later than the stimated delivery date. Except that everything else was OK.

27 December 2024
Orzly logo

Reply from Orzly

Hello Evita,

Thank you for your feedback. We sincerely apologize for the delay in your order’s arrival. Unfortunately, customs held the package for inspection, which is beyond our control.

We completely understand how frustrating this must have been, and we truly appreciate your patience. We're glad to hear that everything else met your expectations, and we hope you'll enjoy your purchase.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Orzly Customer Service Team

Rated 4 out of 5 stars

This is a repeat purchase

This is a repeat purchase. I used my original charge stand for many years with my first Apple watch. I just upgraded my watch to a Series 10 (46 mm) and bought the stand to fit the new watch. I obviously find that it works very well. The only thing that I question is the peace of tape on the bottom. I do not like the idea of sticking anything to my furniture and I also use this for travel and would have to unstick it. I haven’t removed the tape from this one or my original one. I suggest providing a soft rubber patch to go on the bottom which would provide more friction and you wouldn’t require something to stick to furniture. The unit may not need anything at all because of the weight that seems to hold it fine. If you come up with something to address this issue, please let me know. From what I can see, this is the best charge holder available. Manages cables well.

10 January 2025
Unprompted review
Orzly logo

Reply from Orzly

Hello Kenneth,

Thank you for sharing your feedback and for choosing to purchase from us again! We're thrilled to hear that our charging stand has served you well over the years and that you continue to find it effective for your new Apple Watch Series 10.

We appreciate your suggestion regarding the tape on the bottom. Your idea of a soft rubber patch for added friction is an excellent one, and we’ll be sure to pass it along to our design team for consideration. We’re always looking for ways to enhance our products based on valuable input like yours.

If you need anything else, feel free to reach out!

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

VR headset for Nintendo switch

Easy to order and arrived quickly. Was a birthday day present for my 9 year old son. He loves it and gives him the VR experience he wants!

7 December 2024
Unprompted review
Orzly logo

Reply from Orzly

Hello Katie,

Thank you for your feedback! We're delighted to hear that your son loves his birthday present. It’s great to know the ordering process and delivery met your expectations as well.

If you need anything else, feel free to reach out. We're always here to help!

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

Everything great

Everything great! Thank you very much!

14 October 2024
Orzly logo

Reply from Orzly

We’re glad that everything met your expectations.

If you ever need anything else, we’re always here to help.

Best regards,
Orzly Customer Service Team

Rated 1 out of 5 stars

My order is still pending

My order is still pending, it’s a month since I ordered it and no updates from the store even though I tried to contact them.

20 September 2024
Orzly logo

Reply from Orzly

Hello Florin,

I'm very sorry that your order has not arrived yet and the lack of updates. We understand how frustrating this must be.

Rest assured that we take this matter seriously. Please contact us at support@orzly.co.uk so we can look into it immediately and provide you with an update.

We appreciate your patience, and we’ll work to resolve this as quickly as possible.

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

I bought PlayStation 5 Dualsense…

I bought PlayStation 5 Dualsense Controller Charging Dock from Orzly. The quality of product is outstanding. I have been using this product since last one year and never faced any problem. Orzly is great!

9 October 2024
Unprompted review
Orzly logo

Reply from Orzly

Hello Amrit,

Thank you for your feedback! We truly appreciate your kind words and are happy that you're enjoying our product. If you ever need assistance or have any questions, don’t hesitate to reach out.

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

windscreen phone holders

I came across orzly while searching for somewhere that stocked a design of windscreen phone holder that I'd previously sourced from elsewhere. Quickly dispatched and well packaged... I'd order from here again.

27 August 2024
Orzly logo

Reply from Orzly

Hello Ben,

Thank you for your review! We're glad you were happy with the quick dispatch, packaging and that you’d order from us again!

If you need any further assistance or have any questions, we’re always here to help.

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

worth the money spent

I’ve been using the RXH-20 Headset for a while now, and it has exceeded my expectations in every aspect. Here’s why I highly recommend it:

Sound Quality (5/5)
The audio is crystal clear, with deep bass and balanced mids and highs, making it perfect for gaming, music, and movies. it creates an immersive experience, and the noise isolation is excellent, blocking out background noise effectively.

Comfort & Build (5/5)
This headset is incredibly comfortable, even during extended use. The ear cups are soft and well-padded, and the adjustable headband fits snugly without being too tight. The lightweight design ensures that I can wear it for hours without any discomfort. It feels sturdy and well-made, with a sleek and stylish design.

Microphone Quality (5/5)
The microphone is clear and precise, ensuring that my voice is heard perfectly during calls or gaming sessions.

Value for Money (5/5)
For the price, this headset offers fantastic value. It delivers premium features typically found in more expensive models, making it a solid investment for anyone who values quality audio and comfort.

13 September 2024
Unprompted review
Orzly logo

Reply from Orzly

Hello Karan,

Thank you for your review of the RXH-20 Headset! We're glad to hear that it has exceeded your expectations.

If you ever need any further assistance or have any questions, don't hesitate to reach out. We're always here to help!

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

The Tempered screen protector is second…

The Tempered screen protector is second to none, And Orzly were very prompt with the product delivery

25 July 2024
Orzly logo

Reply from Orzly

Hello John,

Thank you for your wonderful feedback! We're thrilled you're impressed with the tempered screen protector and that our prompt delivery met your expectations.

Feel free to reach out if you need anything else or have any questions. We're always here to help!

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

Lovely case for Nintendo Switch

Lovely case for Nintendo Switch, not too bulky but has well designed space for everything - nice colour choices too!

22 April 2024
Orzly logo

Reply from Orzly

Hi Charlotte,

Thank you for your lovely feedback! We're delighted to hear that you’re pleased with the Nintendo Switch case.

If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new case!

Best regards,
Orzly Customer Service Team

Rated 5 out of 5 stars

They have my money but I never received the product.

I haven’t received the product. As per RoyalMail it was delivered. Orzly support email isn’t responding to my emails pm this matter. I am not happy with the experience as a customer and I don’t recommend them to anyone. I lost money and I regret it.

Edit: Problem has been solved and they confirmed that a replacement was sent to me.

3 June 2024
Unprompted review
Orzly logo

Reply from Orzly

Hi David,

Thank you for updating us on your situation. We're truly sorry for the initial inconvenience and the delay in our response. We understand how frustrating it can be when a delivery issue arises.

We're pleased to hear that the problem has now been resolved and a replacement has been sent to you. Your satisfaction is important to us, and we're glad we could rectify the situation.

If you have any further questions or need assistance, please feel free to reach out. We're here to help and ensure you have a positive experience with Orzly.

Best regards,
Orzly Customer Service Team

Rated 1 out of 5 stars

Wear & Tear after 2 months!

Purchased an Nintendo Switch Hard Carry Case for my son for Christmas, with the intention of using it on a holiday to Florida. Wanted a carry case which also protected the switch due to the nature of the holiday and travelling but was so disappointed that within the first week of the holiday the strap broke followed by the zipper. My son was so upset as he was no longer able to take his switch about with him due to the insecurity of the case. He had only been using it for about a month. I got in contact with Orzly and sent over photos and explained and they simply came back with it was down to wear and tear! When I went back to them quoting their own product description "Hardwearing & ergonomic hand strap", "Designed with longevity in mind" & "Super strong zipper will keep the contents safe & secure" they simply replied saying they had referred it to their quality control team who concurred the damage was from wear and tear. Astonished with the reply after so little use and the boasting on longevity and Hardwearing product. Complete waste of money!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

PlayStation Portal Case is perfect!

Fits perfectly. Great protection. Soft so you don’t have to worry about scratches. Highly recommended. Worth every penny.

2 January 2024
Orzly logo

Reply from Orzly

Hi Phillip,

Thank you for your glowing review! Your recommendation means a lot to us, and we're delighted that you find our product worth every penny.

If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to ensure you continue to have a fantastic experience with our products.

Best regards,

Terence
Orzly Customer Service Team

Rated 5 out of 5 stars
Orzly logo

Reply from Orzly

Hi,

Thank you for your feedback! We're thrilled to hear that you're happy with your purchase. If you ever need anything else, don't hesitate to reach out.

Best regards,
Terence
Orzly Customer Service Team

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