I never recieved my product and they don't respond to emails. Don't bother purchasing, might as well just burn money for warmth.
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See what reviewers are saying
A square deal. Bright, minimalistic, easy to install, theftproof. Good or even very good battery life. Can recharge at work! Orb emails back quickly and cordially and their staff are clearly knowledge... See more
I bought their Orb anti-theft lights several months ago and they were and are a great product that I used often. I had a small issue with one that ended up needing a replacement part and I got a sp... See more
Have the orb lights front and rear on my commuter. Solid, secure and rechargeable batteries last well. Recently misplaced the spare bracket when I changed seatpost and company has offered me a replace... See more
Company details
Written by the company
Our aim is to innovate, in order to make cycling safer, more accessible, and more enjoyable
Contact info
Top Floor, 15 Northlands Street, SE5 9PL, London, United Kingdom
- +4420 8050 1269
- hello@orb.bike
- www.orb.bike
3.6
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I have a front Droid light and it's a great product. Integrates very neatly and has great flash pattern options. Through my own clumsiness, I broke part of the mount - not because its flimsy or poorly made - I massively overtighten it. I contacted Andrew and a replacement was swiftly sorted out. Great customer service.
23 February 2021
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Brilliant customer service
My Orb developed a charging fault. Wrote to Andrew, immediate response, swift diagnosis, replacement in the post the following day. As well as building a really innovative product (I love mine..), fantastic customer focus to boot.
15 July 2020
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Good Quality, Good Service, Quick Delivery
I have an orb and a set of droid lights. They are both excellent quality and promptly dispatched. I had a few questions before buying and Andrew was quick with his replies and helpful. I highly recommend.
2 June 2020
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I bought the orb bottle as an xmas…
I bought the orb bottle as an xmas present for a keen cyclist, and they loved it! A great present that promotes safety.
30 December 2019
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