I’d give opus virtual 4 out of 5 stars. My experience has been solid overall professional setup, reliable service, and a smooth onboarding process. There’s a little room for improvement in certain are... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... See more
Company replied
It was really smooth and effortless. The ladies I spoke to from the office in Florida, were super helpful. They made a very stressless stress, free and painless, any issues I had, we're handled very,... See more
Company replied
I needed text messaging added to my existing number. I called Opus VO and got Samantha on the phone, and she was very kind, polite and knew exactly how to help me. She patiently talked me through how... See more
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4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Answer your phone!!
Trying to get hold of this company to arrange delivery but no one will answer the phone and the link they have sent me to arrange does not work! Extremely frustrating especially when you are on a ski holiday with no ski gear!! And medication that is required!!
Please can someone contact me urgently from this company .
2 March 2026
Unprompted review
I'm new to business and I really…
I'm new to business and I really enjoyed being able to purchase not one but two office spaces, I'm very happy with the end results.
10 January 2026
Reply from Opus Virtual Offices
Thank you for sharing your experience!
We’re thrilled to hear that you were able to secure not just one, but two office spaces and that you’re happy with the results. Starting a new business is an exciting journey, and we’re honored to support you by providing professional spaces that help your business thrive.
Congratulations on this milestone, and we look forward to continuing to support your growth!
Reply from Opus Virtual Offices
Thank you for your 5-star review!
We’re delighted to know you found the experience informative, transparent, and easy to access. We strive to provide clear communication and a smooth, straightforward process for every client.
We truly appreciate your feedback and look forward to continuing to support you.
customer service
3 January 2026
Reply from Opus Virtual Offices
Thank you for your 5-star rating!
We truly appreciate your support and are glad to know you had a positive experience with our customer service. Providing responsive, professional, and attentive service is always our top priority.
We look forward to continuing to support your business needs.
Easy to navigate
14 January 2026
Unprompted review
Reply from Opus Virtual Offices
Thank you for your feedback! We’re glad to hear that you find Opus Virtual Offices easy to navigate. Our goal is to make managing your virtual office services simple and stress-free, and we appreciate you taking the time to share your experience.
Prompt assistance with transferring…
Prompt assistance with transferring business calls.
9 December 2025
Reply from Opus Virtual Offices
Thank you for your review! We’re glad our team could provide prompt assistance with transferring your business calls. At Opus Virtual Offices, we strive to make every interaction smooth and efficient, and we appreciate you taking the time to share your experience.
Reply from Opus Virtual Offices
Thank you for your feedback! We’re glad you enjoyed the professional and attentive service. Providing great customer service is always our goal, and we appreciate you sharing your experience.
Reply from Opus Virtual Offices
Thank you for your recommendation! We’re thrilled to hear you had a positive experience and truly appreciate your support.
Kevin- Technical support needs a raise
Kevin- Technical support needs a raise. Knowledgeable, patient and answered all my questions. We are a group of 20k+
6 January 2026
Unprompted review
Reply from Opus Virtual Offices
Thank you for your kind words! We’re thrilled to hear that Kevin provided knowledgeable and patient support and answered all your questions. We’ll be sure to recognize his efforts—he truly deserves it! We appreciate your feedback and your trust in our team.
Deceptive
Deceptive, read the fine print before agreeing to pay for their services because you will be signing a 3 month contract with no option to cancel and get a refund
5 December 2025
Reply from Opus Virtual Offices
We appreciate your feedback. Not only is the 3-month commitment and cancellation policy provided very clearly at signup in an effort to avoid any misunderstandings, but it is also worth noting that our 3-month commitment is one of the best in the industry. In fact, most of our competitors actually require a 6-month commitment. That said, we tried to reach you over the phone in order to discuss your situation further, but were unable to reach you, so we left a voice message. Please feel free to call us back at your convenience.
They lock you in 3 month contracts.
I signed up for to use the address in wise. It didn’t work. The same day I paid for the address I asked for a refund.
They lock you in 3 month contracts.
2 December 2025
Reply from Opus Virtual Offices
Thank you for sharing your feedback. Our services are provided on a minimum 3-month term, which is clearly outlined during signup. This structure helps cover the upfront setup and administrative costs. It is also worth noting that our 3-month commitment is one of the best in the industry. In fact, most of our competitors actually require a 6-month commitment. That said, we tried to reach you multiple times over the phone and via email in order to discuss your situation further. In the future, we highly recommend speaking with one of our customer service representatives prior to placing your order if there are specific requirements that are critical to you, as we always prefer to work with customers on the front end to avoid any problems or concerns down the road.
A Great Business Office Operation
Opus is a great opportunity for New Businesses looking to start a office and operate accordingly. The staff is great with the customer service
2 December 2025
Reply from Opus Virtual Offices
Thank you for your kind words! We’re thrilled to hear you had a positive experience and found our team helpful. Providing excellent customer service and supporting new businesses is always our priority, and we truly appreciate you sharing your feedback.
The receptionist was very helpful.
2 December 2025
Reply from Opus Virtual Offices
Thank you for your feedback! We’re glad our receptionist was helpful and made your experience a positive one. We appreciate you taking the time to share your experience.
Reply from Opus Virtual Offices
Thank you for your feedback! We’re glad our representative was informative, patient, and helpful. Providing attentive support is always our priority, and we appreciate you sharing your experience.
Reply from Opus Virtual Offices
Thank you for your feedback. We are pleased to hear that you are satisfied with your office and phone services. Delivering dependable, high-quality solutions is central to our commitment, and we appreciate your recognition.
Streamlined and comprehensive.
2 November 2025
Reply from Opus Virtual Offices
Thank you for the great rating and your feedback.
Excellent communication with customers
Excellent communication with customers, eager to help. Meredith Dearien at the Nashville office is awesome, she is very responsive and helpful.
5 November 2025
Reply from Opus Virtual Offices
Thank you for sharing your feedback. We’re pleased to hear that you’ve experienced excellent communication and support from our team. We also appreciate your recognition of Meredith at our Nashville office—her responsiveness and dedication are truly valued, and we’re glad her efforts have made a positive impact.
Reply from Opus Virtual Offices
Thank you for your feedback. We are glad to hear that our service was exactly what you needed. Should you require any further assistance, we are here to help, contact us 1 (888) 898-9868.
Opus is an excellent service
Opus is an excellent service. Phones are answered professionally. Addresses are professional. Customer service is top notch. Will absolutely recommend.
1 November 2025
Reply from Opus Virtual Offices
Thank you for sharing your feedback. We are pleased to learn that our services—including professional call handling, business addresses, and customer support—have met your expectations.
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