While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.8
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seven years on and back again with a follow up to my original review in 2019.
Time for a battery change as no longer able to travel far without a recharge.
Contacted them again and had new batteries fitted and a service.
Once again customer service and knowledge was second to none.
Many thanks to the team at Optimum Mobility namely:
Andy, James, Dave, Stuart and Hazel
Just purchased a second-hand mobility scooter from these guys and I found their customer care, advice and product knowledge to be exemplary. They will advise you on what is best for your specific needs, not what THEY want you to buy! They were more than happy to explain how the scooter operated and answered any questions that I had in a patient, friendly and informative manner.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
