Opinion Outpost Reviews 1,930

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers praise the company for its excellent customer service, highlighting quick and helpful responses. People appreciate the interesting and easy-to-complete surveys, with many finding them a great way to earn rewards and exchange them for vouchers. The payout process is frequently described as fast and hassle-free, making it a rewarding experience for users. However, some people were dissatisfied with the survey experience, often being disqualified after spending a significant amount of time on a survey, sometimes even at the very end. This leads to frustration and a feeling of wasted effort, with some reviewers mentioning issues with surveys closing early or not receiving payment for completed work.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers find the surveys easy,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the speedy,... See more

Payment

Users describe ambiguous interactions with payment. Many reviewers report quick payouts and good... See more

Website

People report ambiguous experiences with the website. While some customers praise it as an "awesome" and... See more

Value for money

Clients share ambiguous opinions on value for money. Many reviewers praise the good rewards and ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 4 out of 5 stars

Fairly happy, good rewards but I get a little pi**ed off when I get most or all the way through a survey, only to be told 'Sorry, you do not qualify'! Such as tonight, I got to the very end of a 20 mi... See more

Rated 4 out of 5 stars

historically the c/s has been great but but a bit less satisfactory this year however last 2 weeks it has returned to relative normality. I think maybe there was an autopilot response which temporari... See more

Rated 4 out of 5 stars

i must congratulate them on the excellent surveys they have, however still not happy with 18 mins survey for 20 points which is equivalent to just 20p, this however is very unacceptable for such a lar... See more


Company details

  1. Market Researcher
  2. Affiliate Marketing Service
  3. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Seriously 1 star is too generous

Seriously 1 star is too generous. I have been with this panel for years. Suddenly they would not let me receive pay out without id... which they then used to for some made up reason boot me out of the account. Password resets do not work and their contact us section i may as well speak to the toilet... taking my id and keeping my money... scammers! Do not bother with them. There are far better panels out there.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Consistency and fun

Opinion Output has been around a long time and provides a consistent experience with a good variety of surveys. Surveys are more streamlined these days and if you don't fit for a survey you can easily pick up another. They have some interesting topics -makes it more exciting!
If things go wrong their customer services are speedy and efficient.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Extremely frustrating experience — feels like a waste of time

I spent a significant amount of time completing surveys and managed to accumulate significant reward points, only to find that redeeming them is nearly impossible.

The platform’s verification process is incredibly restrictive and poorly designed. What’s even more disappointing is that none of these verification limitations are clearly communicated upfront. If users are expected to meet specific documentation requirements to redeem points, that should be made transparent before they invest hours completing surveys.

And their customer service doesn't help at all.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

They deactivated my account randomly

They deactivated my account randomly. After how many years i have been with them they made up a reason stating general templated response however, it is not accurate. İ put effort and honest opinions to all the surveys i completed.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost.

I have withdrawn from Opinion Outpost a few times. Whilst they are not life changing amounts £10 here and there is always good for going out to anytype of cafe or coffee shop is always a great day out with the family and friends.

25 February 2026
Unprompted review

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