OpenRent Reviews 

Every aspect of Openrent, after years of estate agents is simpler, fairer, more transparent with more control, with a chain of prompts through the process using an automated progression once either side has finished a step right through to care of financial and/or important compliant elements. Founders should also take their business acumen to apply on other businesses/how to run a country!

It has made renting very easy and provides a comprehensive service. Everything has been efficient and well managed making the experience stress free.

Open rent do a lot of the hard work for you, highly recommend

We have used open rent on several occasions over the years to let our properties and each time the process has been clear, efficient and inexpensive. Including references our latest letting cost were under £200 and the tenants moved in today .

Excellent.

It’s a great platform for both the landlord and tenants, all documents in one place for both parties, you get alerts when documents require updating, it’s also very easy to advertise the property, the only reason I didn’t give it 5 stars is the tenants can have issues trying to link bank accounts etc

Excellent service
Recommend it thoroughly

Used OpenRent for years,so easy and quick for finding tenants. A must if you self-manage

The guidance and advice throughout made the whole process easy and stress free

It’s a good platform, but the systematic blocking of phone numbers — even after explicit authorisation to share them — is extremely frustrating. It directly hinders the arrangement of viewings and creates unnecessary issues with basic logistics, such as notifying someone that you’re running late or simply opening the door.

Ive used openrent for many years. Easy to work with. Attracts a good number of applicants.

Openrent advertisements are now being targeted by criminals and fraudsters.
In fact openrent forced me as a landlord to re-open an inquiry that I had declined politely from an inquirer who had a criminal conviction because of an error Openrent have made. I was forced to withdraw the advertisement I had placed as I didn’t feel safe. I made a complaint but openrent has still not adequately addressed my safety concerns.
I paid to put in a new advertisement for the same property two weeks later as I didn’t want to be targeted by the same criminals but Openrent refuse not to link it to the old advertisement putting my safety at risk. I have removed my advertisement from their platform as a result.
Just an update. I have again contacted Openrent about safety. They have again totally ignored my concerns and have attempted to deflect criticism by inventing false scenarios.
Just last week the BBC documentary Panorama highlighted this very problem. Openrent should at the very least address this serious issue and have some duty towards the safety of tenants and landlords.

Very straightforward process.
Thank you

Very easy and comprehensive service.
I will definitely be using open rent for my upcoming propertys.

I tried it, I spent more time picking lamp posts, busses, taxis, phone boxes etc etc, to prove that I'm human every 2 mins, than I did actually searching for places.

The inventory service was absolutely terrible - missed significant issues on both first and second visits (eg missing glass pane, major damage to floor, missing rug and sofa cushions etc)

Hi rate of applicants. Messages passed over instantly. Clarity

Amazing support for landlords and tentants. Communications present and fore coming are also all taken care of

Service and responses are very good