While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their purchased items never arrived, even though the shipping tracking information incorrectly marked the packages as successfully delivered. Many consumers waited several weeks or even months for orders that ultimately failed to show up at their home addresses. Some reviewers were not happy with the customer support team, noting that their messages and emails were consistently ignored. A few other people also felt that the website and tracking details were unreliable. Buyers additionally pointed out that reaching out for help or requesting refunds proved entirely unsuccessful.

What people talk about most

Order

Consumers find order experience filled with profound disappointment due to widespread delivery failures.... See more

Delivery service

Clients share negative opinions on delivery service, expressing frustration as orders fail to arrive despite... See more

Response time

Reviewers highlight negative aspects of response time, expressing deep frustration as customer support never... See more

Website

Users describe negative interactions with the website, expressing serious concerns regarding customer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Item never arrived! Ordered in May, tracking said it arrived in June, but it didn't! I contacted customer services 4 times over 10 days in early July but never heard back. Luckily I payed via PayP... See more

Rated 1 out of 5 stars

Never received order. Promised order to be sent again plus percentage off next order. Ordered at beginning of year still no order or tracing details. Please don't waste your money

Rated 1 out of 5 stars

I’d give zero if I could. I ordered a backpack that I received confirmation of the order but after calling their customer service line and finding out it wasn’t in service combined with the fact their... See more

Rated 1 out of 5 stars

WARNING! Stay away from this company. As many before me I didn´t get my delivery. It was registered as delivered and I was sent to SEEL for customer service regarding this problem. That was anothe... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(121)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam - stay away

Scam! Claim product was delivered, but wasn’t. Tracking number doesn’t exist. Took out insurance, also a scam through SEEL. Stay away from Opazity and SEEL.

One star is one to many for these businesses. I have been RIPPED off!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

This is actually a no star company. I ordered from this site, and followed tracking. A month later, i received a notice that my package was delivered. It was not!!!! This company is a scam!!! Beware!!!!

7 April 2026
Unprompted review
Rated 1 out of 5 stars

0 stars for this fake company

I actually didn’t want to put any stars but had to put one in order to write my review. Opazity is definitely a scam. They do not respond, do not deliver, site is totally made up probably using AI. How can they continue to advertise on legit sites?

5 May 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM EXTREMELY DANGEROUS

BEWARE SCAM EXTREMELY DANGEROUS

I would like to report thsi company this is fraud do not buy or click on their website link extremely dangerous predatorial

I only bought from them as they accepted paypal so I had paypal guarantee but they told paypal china post came all the way to ireland to deliver my parcel

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Fake and Scam !!!!

Fake and Scam !!!!
Never received the order.
Tracking is wrong too and I bought the insurance for getting the Money back, u can’t. It says you don’t have any Items to report. Waited 3 or 4 Weeks for nothing.
Scam
Lost 34€ ..

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Never recieved the order

Never recieved the order. They tell you it has been sent but it hasn't actually. I strongly recommend avoiding this store, and issuing a credit card chargeback if you've made a purchase here.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

It's a fraud

It's a fraud, don't order from them. I had lost 30 eur and received nothing. They even pretended to had delivered the good on a Sunday. They are liars, defraud your money and don't respond to customer service mail.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

These people are scammers and deserve to be shamed

It's a shame I had to give them any stars. Like others they claimed to have delivered my orders but I did not receive anything. All attempts to contact them failed. I agree with the others who have had the same experience. Just a pity I hadn't seen these reviews first.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

This company is the worst to deal with I never receive my package as stated.Reached out to them many many times with no help from anybody. All I can say is do not shop with these people they're scammers.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Time to lose your money

Time to lose your money. Get ripped off. The clothes looks nothing like the website pictures. The print is so poor it’s laughable, the cloth is so thin and polyester you will look cheap, and the clothes are cheap. Buy cheap look cheap. Shipped from china by bad business - forget about returns. Just lose your money, and move on. Been there. Got juped so you don’t have to. Your call.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Do not order from this website, it's a scam. They're not sending my order, and customer service is not responding to my messages.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

The package never came

The package never came. (Switzerland) the weird part is, there’s a fake tracking with information that can’t be true. It said it’s delivered on a Feiertag Karfreitag, where never something will get delivered in the first place. But they didn’t know that so….. very weird

3 April 2026
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order. It has ben labeled as delivered but never came. The day/time when supposed to be delivered I was home, but no show! They do not replay on the support email!!!!!

2 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look