Booked a bike in bhubaneshwar and ipon…
Booked a bike in bhubaneshwar and ipon reaching there were no bikes. Totally useless company with worst customer support.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Booked a bike in bhubaneshwar and ipon reaching there were no bikes. Totally useless company with worst customer support.
We rented a scooter from ONN Bikes (Doddakammanahalli, Bangalore) and had a terrible experience from start to finish. At the time of pickup, we noticed the rear tyre was visibly low. The staff dismissed our concern and told us to just "fill air." Within a few kilometers, the tyre valve started leaking due to a broken air mouth. We had to replace it ourselves, spending ₹300, and also filled ₹500 worth of petrol.
Even after fixing the valve, the tyre kept losing air. A second mechanic later found three punctures in the tyre. We parked the vehicle and didn’t use it again—only 25 km total. Despite informing the team immediately, we were met with apathy.
At drop-off, we were promised a refund for the valve replacement and petrol, and to be charged only for the short ride due to the faulty vehicle. But after returning the scooter and getting our license back, the staff shut shop and told us to “speak to the manager,” who then stopped answering calls. Customer support also claimed they were “not responsible” once the vehicle was returned.
This kind of behavior is completely unacceptable. Not only did we lose money and time, but we were also treated poorly throughout. I strongly advise avoiding ONN Bikes if you value your time, money, and peace of mind.
ONNBikes offers a hassle-free and affordable bike rental experience in India. Their wide range of well-maintained bikes and easy booking process makes them the go-to choice for travelers. Excellent customer support and flexible rental plans add to the convenience!"
wrost site they are showing us bike wallpaper and when you reached there place they provide you 3rd class bike which has no proper breaks , plain tire, no helmet and the bike in worst condition. am sharing you my yesterdays experience in mysore..
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.