While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A little apprehensive as there was no answer to the phone and the price was so cheap especially as they were a discontinued tile. But went for them and they were delivered promptly exactly as describe... See more

Rated 4 out of 5 stars

Delivery didnot come the next day as promised and had to phone twice as was not confident it was on it's way until I got the email that it was dispatched. I think another e mail is required to say tha... See more

Rated 4 out of 5 stars

Love the fact you can get free samples through the post to see for real how they look on your wall. good selection of different sized tiles and swift delivery

Rated 5 out of 5 stars

Next day delivery was very efficient and tiles were exactly as advertised - they were quite tricky to find so indebted to onlytiles for their range... Only small quirk - the delivery driver can't d... See more

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not too good to be true.

A little apprehensive as there was no answer to the phone and the price was so cheap especially as they were a discontinued tile. But went for them and they were delivered promptly exactly as described saving over £100 from a local company and £40 on delivery as quoted by other online company’s. All good !!

14 December 2020
Rated 5 out of 5 stars

Great service received

Great service received, lots of email contact at every stage of the buying/delivery process, highly recommended , will definitely use again

28 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service.

I was looking for a tile range that was no longer stocked in the UK. Richard went to trouble of sourcing them from the manufacturers in Spain and delivering them to me in Cheshre on time despite the travel disruption due to the virus crisis. Very well done, thank you!

5 April 2020
Unprompted review
Rated 5 out of 5 stars

excellent company

excellent company with very high quality tiles, very fast delivery, I can't recommend this company high enough. I applied to have samples sent out to me so I can see the colours and sizes and this company was very accommodating and very helpful. I will be using this company to retile my kitchen knowing I'll be using very high quality tiles to make my kitchen look perfect. thankyou very much.

24 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look