We have spent well over $20000 with this company over the last few years. The last install of 2 shutters had issues which they just dismissed. Their problems with warranties have huge call out fees a... See more
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Terrible value, terrible service. Do not use these people you will be ripped off. Absolutely atrocious, how are they still in business.
We had all windows in a 2 storey house fitted with security screens. $16k job. Marginally cheaper than other well known brands. Our issue was multiple install and finish issues that were eventually so... See more
Company replied
Product seems fine but service is terrible. Paid in full but one door was not installed. No contact from them. Had to chase several times and got several different stories. Only consistency was their... See more
Company details
Written by the company
ONESOLOMON has been proudly owned and operated in Queensland for nearly 40 years. We have grown from a small, one man operation to a Company that now employs 55 people and is still growing strongly. ONESOLOMON is one of the largest and most reliable suppliers of home improvement products in QLD and Northern NSW, with most of our products manufactured right here in our two Cleveland factories. With industry leading guarantees on all our products, you can feel as assured by them as we do. ONESOLOMON has the exclusive license to manufacture and distribute Clearshield Security Doors and Screens in Queensland. We also exclusively manufacture Sorrento, Montego with Fly mesh and Calypso adjustable Shutters as well as See-View Privacy. These products are unique in the market and offer a number features and benefits which set them apart from other shutter and screening systems. Our locally manufactured products provide exceptional quality and looks, and add real value to your home.
Contact info
65 Enterprise Street, 4163, Cleveland, Australia
- 1300 304 300
- sales@onesolomon.com.au
- www.onesolomons.com.au
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Replied to 20% of negative reviews
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Great 😊 prices and very helpful on the…
Great 😊 prices and very helpful on the spot quote

Reply from ONESOLOMON
Extremely happy with service & product received!
Brittani has attended on 2 separate occasions to provide a quote and she is knowledgeable about the products, punctual and friendly. She is able to provide a quote on the spot and email it to you before she leaves! I had all my internal Shutters installed with them and I am extremely happy with the service and product provided! I have just ordered an external shutter for my pergola with them as they were the cheapest by far! Thank you again!

Reply from ONESOLOMON
Fabulous company
Fabulous company, quote process very easy and a pleasing result. Very good with after sales service. Using them for the second time.

Reply from ONESOLOMON
Tania is a wonderful sales executive…
Tania is a wonderful sales executive and her information and expertise is why we choose Solomon's for our security doors. Pleasure to do business with this company.

Reply from ONESOLOMON
We have used Solomon's previous to our current order.…
We have used Solomon's previous to our current order, we are very happy with our shutters, & people have said how nice they look, great company to do business with. They are courteous and prompt.

Reply from ONESOLOMON
Real service
Truly, these people have a great service ethos. A continuous flow between sales, office and installation whilst keeping the customer informed. Couldn't have had better service.

Reply from ONESOLOMON
Very happy and satisfied customer
I was very happy with our first installation and looking forward to this installation. The Montego Fly shutters are outstanding and very suited to our weather. The shutters are low maintenance and look fabulous.
All Solomons sales people I have had contact have been very helpful, cheery and easy to work with. I would highly recommend Solomon’s to others

Reply from ONESOLOMON
Excellent to deal with
Excellent to deal with , very efficient. Helpful staff and quick to install. Very happy with our Blinds.

Reply from ONESOLOMON
It was a pleasure to complete the quote…
It was a pleasure to complete the quote process with Francine.

Reply from ONESOLOMON
I have used Solomons twice now and…
I have used Solomons twice now and would highly recommend them. Efficient, friendly and prompt service plus a great security screen

Reply from ONESOLOMON
First class service and products!
A few months ago I had external shutters installed and was lucky enough to meet Liz who is an excellent consultant. She was far superior to the other two reps who I had sourced competitive quotes through - and so was the product! The Solomons systems are great, the installers were super careful and the shutters are stylish and beautifully made. In fact I have now engaged Liz to have installed an awning as well. I anticipate the same seamless process and excellent outcome. Liz is simply a cut above.

Reply from ONESOLOMON
Lady who came out for the initial…
Lady who came out for the initial consultation was charming. However, after you commit to the quote and pay your deposit, all customer service goes away. Similarly to over reviews, they cannot commit to correct appointment times. We were booked in for a Wednesday measurement, they didn't turn up and we were told that the appointment was actually for Friday and that it was my fault for getting the wrong date. It was in fact the receptionist who told me the wrong date. Manager was incredibly rude, leading me to tears as my partner took the day off (losing pay) to be at home for measurements.
When the fitter came, he said the installation had been booked for the next Wednesday. Wrong again, we had booked for the Thursday and apparently that wasn't communicated to the installer. Glad we confirmed. However, I took the day off work to be here for installation and they called my an hour before they are meant to turn up and say they cannot make it. Again, reducing me to tears as to how unempathetic the manager was. I had to take the day off work to be here for the installer, losing a days pay. So now, we are out 3 days full pay because Solomons can't get their appointments right. When the man came out to install the screens, the measurements were taken incorrectly by the previous contractor so he wasn't able to fit one window. When your job is to take measurements how can you get something so wrong? Honestly, I do not feel like a valued customer and after this installation, I will never contact them again.

Reply from ONESOLOMON
Excellent service and professionalism…
Excellent service and professionalism from initial contact to the on-site quote with Rachel. Would thoroughly recommend.

Reply from ONESOLOMON
Thank you Paul, Thank you Solomon
Thank you for turning such a stressful time into a wonderful experience.
My wife and I are moving into our new house and we are in need of get security screens installed. We had Paul Bremner this morning to provide us a free measure quote. His customer service was absolutely top notch. His explanation was clear and concise, his recommendation was personal and non-biased. At no point did I feel any pressure to say YES to getting them to do my security screens. Paul is very personable and lovely to chat to!
After a thorough discussion with my Mrs (already had number of quotes from other companies), we have decided to go with Solomon's Security & Blinds. I must say I am already excited to see the finishing products with these guys.
Thank you Solomon!
Thank you Paul!

Reply from ONESOLOMON
Happy Returning Customer
I have used One Solomons again for a Slat Fence installed at the front of my property. Awesome Michael had a fantastic competitive quote for me and Reece the installer was absolutely amazing with all the materials and information he kept on updating me with and his finished product is a testament to his professionalism.

Reply from ONESOLOMON
I only gave 4 stars due to the only…
I only gave 4 stars due to the only problem being is that there are no handles or knobs to slide the outer screen open, you have to push on screen and slide it open.
Verry good on time so far thank you
Berry good on time so far thank you
We had shutters fitted in every room
We had shutters fitted in every room, they look very sleek and complete the rooms. Great product. Joe was a real pleasure to deal with, nothing was to much trouble. Kevin the gentleman who installed our shutters was outstanding, punctual, polite and friendly. Would certainly use Solomon’s again. Thank you. Julie, Wynnum West

Reply from ONESOLOMON
The friendly Solomon's representative…
The friendly Solomon's representative came the following day after I had contacted them and arrived at the specified time. She helped me to make the right decision by showing me a full range of choices and I couldn't be more pleased with the quoted price. I am looking forward to having my screen doors fitted.

Reply from ONESOLOMON
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