One Click Plants Reviews 

2,793
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 845 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the remarkably fast delivery service and the exceptionally secure packaging that keeps delicate items completely fresh and healthy during transit. People note that the online platform is extremely easy to navigate and the overall shopping process from selection to checkout is completely seamless. However, some reviewers were not happy with receiving plants that looked considerably smaller than expected or did not match the promotional online descriptions. A few other people also experienced minor delivery delays, occasional transit problems, or packages accidentally dropped off at incorrect neighborhood locations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and health... See more

Quality

Consumers find quality to be positive, regularly highlighting that plants arrive in excellent and healthy... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and... See more

Order

Reviewers highlight positive aspects of order, noting that the website is clear and the process is easy.... See more

Service

Customers consistently note positive experiences with service, highlighting great value and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered shrubs for some pots I have. I used one click after reading the reviews Order came as recommended but unfortunately not what I expected I sent an email that afternoon and by the morni... See more

Company replied

Rated 5 out of 5 stars

Plants arrived yesterday after only ordering on Thursday evening - I was mega impressed with this. All arrived beautifully individually packaged and labelled with 8 in a box. I had 3 boxes. All potted... See more

Company replied

Rated 5 out of 5 stars

Have just received my delivery of plants, very fast delivery at that! So well packaged and I loved the extra note about how the packaging can be used in the garden (my note said Brett packaged my orde... See more

Company replied

Rated 5 out of 5 stars

Amazing service and quality of plants! This was my first order, and I will definitely be ordering from this company again the website is clear and easy to find my selection and place an order, the a... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Garden
  4. Plant Nursery

Written by the company

One Click Plants is your trusted online destination for premium-quality outdoor plants, delivered straight to your door with care and convenience. Based in the UK, we specialize in offering a wide variety of vibrant garden plants to suit every outdoor space and gardening style, all at exceptionally reasonable prices. Whether you’re looking to create a colourful flower bed, enhance your patio with beautiful blooms, or find the perfect gift for a green-fingered friend, we’ve got you covered. At One Click Plants, we believe that adding greenery to your garden should be easy and enjoyable. That’s why our user-friendly website and app allows you to browse and shop with confidence, knowing every plant is carefully selected for its quality and vitality. Our commitment to excellence doesn’t stop there—we pride ourselves on fast, reliable delivery, ensuring your plants arrive in perfect condition, ready to flourish in their new home. Customer satisfaction is at the heart of everything we do. From our exceptional customer service to our detailed care guides, we’re here to support you every step of the way. With hundreds of 5-star reviews on Trustpilot, we’re proud to be the go-to choice for outdoor plant enthusiasts across the UK. Experience the joy of gardening with One Click Plants—your partner in creating beautiful, thriving outdoor spaces.

One Click Plants: Your Trusted Online Plant Store

Written by the company

About One Click Plants
At One Click Plants, we’re proud to be a small, family-run business with over 35 years of experience in the horticultural industry. We specialise in high-quality outdoor plants, offering a wide range of perennials, shrubs, trees, and flowering plants—all available to buy online and delivered straight to your door.
What Makes Us Unique
What makes us unique? We’re passionate about plants and work closely with trusted suppliers to ensure every item we sell meets the highest standards of quality and vitality. Each plant is carefully packed to arrive in perfect condition, ready to thrive in your garden. From fragrant roses and colourful perennials to hardy evergreens and seasonal favourites, our collection has something to suit every garden style and outdoor space.
Our Commitment to Customer Satisfaction
As a small family business, we care deeply about our customers. Our personalised service, expert advice, and user-friendly website make it easy for gardeners of all levels to find the perfect plants and have them delivered quickly—typically within five working days. With hundreds of glowing 5-star reviews on Trustpilot and an “Excellent” rating, you can shop with confidence knowing our customers love what we do.
Visit Our Knowledge Hub
Looking for gardening tips, inspiration, or advice? Visit our Knowledge Hub to explore a wealth of helpful articles on everything from plant care to garden design. https://www.oneclickplants.co.uk/blogs/news We add new blogs each month, ensuring you always have fresh ideas and expert guidance to help your garden flourish.
Shop with Confidence
Whether you’re creating a new flower bed, enhancing your patio, or searching for the perfect gift for a green-fingered friend, One Click Plants is here to help. Shop online today and discover the joy of gardening with a trusted partner by your side.

"I Would Highly Recommend Them!"

"Excellent products, reasonable prices, and very quick delivery."

"Excellent products, reasonable prices, and very quick delivery."
"Having found this company after a friend sent me a tree as a present, I have used them three times. Products are excellent, prices are really reasonable, and delivery is very quick. I would highly recommend them!"

Contact info

DOWNLOAD OUR APP FOR 5% OFF

ENJOY 5% OFF WHEN YOU CHECKOUT VIA THE APP (Exclusions apply)

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,793)

835 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent,

Excellent,
Can’t think of anything negative to say

31 July 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Andrew. Thank you very much for your order.

Rated 4 out of 5 stars

Nice plants in a battered box

Plants arrived in a fairly battered package, but once untangled and freed they seem to have survived well. Much of the potting compost was loosened, but I’ve repotted them into larger pots and they’re thriving. This would seem to be a reasonable way to get those rarer specimens that your local garden centre can’t offer, but very dependent of the quality of the carrier

31 July 2026
Rated 5 out of 5 stars

Packaging was excellent plants was good…

Packaging was excellent plants was good condition with the label on very happy with the delivery in right time always in good service👍 thank you one click plants team

30 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Tahara. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Excellent quality delivered promptly…

Excellent quality delivered promptly well packaged and in very good condition.

31 July 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Dr Clayton — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Great plants well packed

Great plants well packed. Good value.

30 July 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Kay. Thank you very much for your order.

Rated 5 out of 5 stars

The plants arrived quickly and were…

The plants arrived quickly and were packaged really well. They were all in very good condition.

30 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Carol — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

Plants arrivedExcellent delivery, excellent plants

Plants arrived, well packed, on time and in excellent condition
I have been having enormous trouble with another on-line company and was a bit worried about dealing with a company I did not know but they exceeded my expectations

30 July 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

Brilliant plant supplier

Really healthy plants securely packaged and delivered quickly. Wouldn't hesitate to buy from again, especially at such a great price!

28 July 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Mrs Woods — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Happy. Plants in great condition

Plants in great condition and carefully packaged. Very happy, definitely use again

29 July 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Martin — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Exceptional Service & quality of plants

I’ve used several plant companies but this one is exceptional

The delivery service is generally plants received within 3/4 days and the quality of plants is outstanding . Always well packaged and in brilliant condition

Have used them on several occasions this year as we moved into a new property so we needed lots of items

29 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you, Ian - it’s always lovely to see returning customers. We’re so grateful for your trust and support.

Rated 5 out of 5 stars

Healthy plants

Healthy plants, well packed. Very prompt delivery.
Will recommend to others.

29 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Replacement plants

I ordered two ilex crenata plants but the courier delivered them to the wrong property. I had to contact the courier company and also One Click Plants. One Click Plants were extremely helpful. They sent two replacement plants which arrived safely at no extra cost. The plants are very healthy and arrived in very good packaging. A very good service by One Click Plants.

5 August 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Pascal. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

My third purchase of multiple plants

My third purchase of multiple plants. All are well packaged and extremely healthy. Will continue to purchase from this excellent on-line store.

29 July 2026
One Click Plants logo

Reply from One Click Plants

That’s lovely to hear, Helena — thank you so much for ordering with us again! We really appreciate your continued support.

Rated 5 out of 5 stars

Plants look in good condition no…

Plants look in good condition no flowers yet but im sure they will come soon delivery service was great also well packed Plants

29 July 2026
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Reply from One Click Plants

That’s so nice to hear, Sally — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Ordered plants online they came boxed…

Ordered plants online they came boxed and came within 2 days. All plants healthy and individually wrapped. Would recommend and would buy again very impressed with healthy plants.

28 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Mrs Croom. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Quality plants & excellent service.

The plants were of great quality & very well packaged.One Click Plants has an excellent choice of quality products & there website is very easy to use. The delivery service was excellent.

28 July 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Anthony. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

The olive tree quality was excellent…

The olive tree quality was excellent and well packaged. It really adds to our new garden.

28 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Bruce. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Amazing service and quality of plants

Amazing service and quality of plants!
This was my first order, and I will definitely be ordering from this company again the website is clear and easy to find my selection and place an order, the amount of time it took for my order to arrive was very quick packaging of the order you could tell was done with immense care and the actual item that I received was so healthy. I have purchased many many plants online with previous disastrous results however this company has restored my opinion. Thank you to the whole team.

4 August 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Lisa. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

Very pleased with the whole service

Very pleased with the whole service. Really quick service, very well packaged and good value. Highly recommended 👌

28 July 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Tony. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

Second time ordered from one click…

Second time ordered from one click plants excellent quality and condition packed perfectly

30 July 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

That’s lovely to hear, Lorraine — thank you so much for ordering with us again! We really appreciate your continued support.

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