Hi worst service in world I have given tv not done after taking 1month completed And they did separate damage for that Please don't buy one assist No repairing nothing existing parts wi... See more
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Review summary
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Reviews shaping this summary
its a scam, they sell accidental insurance and when you try to claim, they say accident happened because of you so we are not paying :). do they expect accident to happen on its own ? Also they ha... See more
OneAssist is to be renamed as NilAssist. My 4 emails over 10 days remain unanswered. Phone number 8080333333 is always either switched off or out of coverage area. Other number 18001233330 is auto... See more
If zero stars were possible I'll definitely choose that, surprised this scam company still stands and nobody has filed a consumer report against it.
Company details
Written by the company
Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.
Contact info
United States
- www.oneassist.in
2.0
Poor
672 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Bad experience
Their technician are con man.my refrigerator was cooling ice in freeze and fridge there was no cooling.he didn't check anything and straight away said compressor is not working.he spent entire time in convincing this.
Then when I told him I will not replace compressor .he started convincing me it is board issue.
My family member suggested to keep refrigerator off for 1-2 days.
post that my refrigerator is working absolutely fine.no issues.my suggestion is not to rely on these technicians as they will try to con you in every possible way.he was askin 5k-10k.it got fixed by keeping it switched off.my only point is they should give correct diagnosis.we should ask technician to check every part of fridge with meter and then say something.
14 May 2023
Unprompted review
Reply from Oneassist
Dear Nishka, we need to take a closer look at this issue to see what's going on. Meanwhile, can you do us a favor and help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so we can help you out -Team OneAssist.
Happy with servixe
16 May 2023
Unprompted review
Reply from Oneassist
Thank you Parshil. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Recieved good experience
16 May 2023
Unprompted review
Reply from Oneassist
Dear Shamna, we’re happy to hear that you had a 5-Star experience - Team OneAssist.
Happy with experience
16 May 2023
Unprompted review
Reply from Oneassist
Dear Mahesh, thank you for sharing your experience with us- Team OneAssist.
Talk with advisor they help me with the…
Talk with advisor they help me with the process I am happy
16 May 2023
Unprompted review
Reply from Oneassist
Dear Anisha, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Good service provider
12 May 2023
Unprompted review
Reply from Oneassist
Dear Mr. Ansari, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Better service
12 May 2023
Unprompted review
Reply from Oneassist
Thank you Shazeb. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
good service
10 May 2023
Unprompted review
Reply from Oneassist
Thank you Zehra. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Acha laga service
10 May 2023
Unprompted review
Reply from Oneassist
Thank you Rizwana. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
10 May 2023
Unprompted review
Reply from Oneassist
Dear Customer, it makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
I had a terrible experience with OneAssist
I had a terrible experience with OneAssist when I purchased their 2-year extended warranty along with a boat speaker from Flipkart. Despite paying for the warranty, it was never delivered to me. When I reached out to their customer service team, I received no response from them for weeks. They kept giving me false assurances and promised to refund my money, but nothing ever happened.
I feel cheated and disappointed by OneAssist's fraudulent practices. It's a complete scam and they have no intention of delivering what they promise. If you're considering purchasing OneAssist's warranty plan, I would strongly advise against it. It's just a waste of money and a source of unnecessary frustration.
In conclusion, I would advise everyone to be cautious when dealing with OneAssist. Don't fall for their gimmicks and false promises. Stay away from OneAssist and save yourself the trouble and disappointment
19 April 2023
Unprompted review
Reply from Oneassist
Dear Mr. Gazi, unfortunately there is nothing we can do to resolve your concern. As per the update received from Flipkart, the plan cannot be onboarded as the manufacturing details are missing. Please contact Flipkart for further assistance - Team OneAssist.
Acha laga service aur baat karke
28 April 2023
Unprompted review
Reply from Oneassist
Dear Raja, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Happy with service good experience…
Happy with service good experience received
28 April 2023
Unprompted review
Reply from Oneassist
Thank you Hasan. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good experience with one assist
28 April 2023
Unprompted review
Reply from Oneassist
Thank you Pradeep. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
28 April 2023
Unprompted review
Reply from Oneassist
Thank you SK. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good service
27 April 2023
Unprompted review
Reply from Oneassist
Thank you Babita. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
27 April 2023
Unprompted review
Reply from Oneassist
Dear Zeenu, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Guide me properly I don't have any…
Guide me properly I don't have any issues
27 April 2023
Unprompted review
Reply from Oneassist
Dear Neha, thank you for taking the time to leave us your feedback - Team OneAssist.
Acha hai service
27 April 2023
Unprompted review
Reply from Oneassist
Dear Arshiyan, thank you for sharing your experience with us - Team OneAssist.
Helpful service
27 April 2023
Unprompted review
Reply from Oneassist
Dear Ayush, thank you for taking the time to leave us your feedback - Team OneAssist.
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