Waste of time . Will string investigation out for 80 day ,demand a lot of evidence via pdf. Always emailing them for updates, they are not very proactive. Then take 2 weeks leave with no c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disrespectful behaviour BT breeched data protection laws. Was contacted by a member of their staff on a personal email. No response to my complaints for a year until ombudsman got involved. All com... See more
Should be shut down, a complete waste of time and money, more obstacles to jump that a horse at the Grand National but you will never complete the course.
The ombudsman state they are impartial send standard letter not explaining the decision. Side with big companies. Easy cope out for companies to refer customers to ombudsman if unhappy with their dec... See more
1.4
Bad
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useless, not fit for purpose
The amount of whitewashing from this "organisation" needs investigating. They are very selective with what they include in their reports and sometimes outright lies. Makes one wonder what else they cover up.
3 October 2022
Unprompted review
SHOCKING
Lisa lodge condones bullying disabled people and encourages making disabled people suicidal
1 October 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.