This is a poor product to invest your money in
For the past (3) years I have purchased O'Malleys wood pellets, for heating my home. I have purchased approximately (5) Tons of bagged pellets under the O'Malley brand. This equates to 2,500 bags of pellets.
As I unload and stack my bags of pellets, 50% of the bags break open due to the company's poor packaging. Their sealed seam of the bag never stays sealed and I lose a given amount of pellets on the ground. They cannot be used because they are mixed with dirt or mud, depending on the day's weather. It has caused me to inspect, and package tape their bags before I attempt to move them.
Also, the pellets are not remaining compressed in the plastic bags. I must sift the pellets before placing them in my stove hopper. Yes, this is recommended for any pellet brand, but the amount of wood dust is not acceptable for me any longer.
As the individual who has purchased and moved all 2,500 bags of O'Malley's Wood Pellets, I am tired of dealing with the complications and inferior product that they are selling.
Before writing this review I contacted O'Malley Lumber Customer support through their website. I never received a reply.
Thus, my reason for posting this on Trustpilot.
To anyone who purchases Wood Pellets for heating I would recommend paying the extra cost and buying another brand of pellets. It has not been worth the extra work and loss of product using O'Malleys Wood Pellets.