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Ollo Credit Cards Reviews 1,427

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, describing representatives as professional, kind, and helpful. Many people appreciate the user-friendly website and the ease of managing their accounts and making payments online. The product itself, a credit card, is often praised for its ease of application, clear terms, and benefits like balance transfer offers and credit-building opportunities. However, some customers also noted issues with customer service, describing some interactions as rude or unhelpful, particularly when trying to resolve payment or balance transfer problems. A few other people also felt that the payment process could be improved, specifically regarding the immediate availability of credit after making a payment.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While many appreciate easy online payments, quick... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the ease of use of the app and... See more

Product

People report positive experiences with the product. Many customers describe it as a "very good card" and a... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers found representatives... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all I'm thankful that Ollo gave me the opportunity to start building my credit with their card. Second, my expiriences with customer service have been amazing. Everytime I have called with a... See more

Company replied

Rated 5 out of 5 stars

I unfortunately had a dispute with a seller and I worried about the security of my credit card. An Ollo representative guided me through the proper channels of filing a report to dispute the charge,... See more

Rated 5 out of 5 stars

I really appreciated the Ollo Platinum card balance transfer offer that allows me 0% interest for several months. That is the kind of offer that makes a credit bank worth recommending. I don't expect... See more

Rated 5 out of 5 stars

This is a great credit card to have. I have had no problems with this card and would recommend it to anyone who is trying to rebuild their credit. I have not used customer service at this point, but... See more


Company details

  1. Non-Bank Financial Service

Written by the company

We are a credit card company that puts you first. With straightforward products, no-nonsense tools and 24/7 US-based support, we’re here to help you build your future, starting today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So far so good

So far so good! I’m still a new member so things could change but so far this relationship isn’t disappointing. Keep it up team!

16 March 2026
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Reply from Ollo Credit Cards

Happy to hear that!

Rated 5 out of 5 stars

Best credit card!

It was a Godsend! I was enrolled in a debt program and have one more credit card in negotiations and then ill be credit card debt free, so Ollo allowed me to have a card for emergencies. Thank you!!

16 March 2026
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Reply from Ollo Credit Cards

Thank you for your review.

Rated 1 out of 5 stars

In the first week I had fraud charges…

In the first week I had fraud charges and I had to get a new card. still had more fraud charges to my card. I have had to use this card because my husband had to have emergency back surgery. I have had Over 867.00 in fraud charges. I received a letter stating that had been cleared. I am now at the end of my amt alloted for me. I can't see on my statements where the money was added back to my account. It has been difficult to keep up with everything. I just don't know how someone could use that card and why it takes so long to correct it. I will get this account paid off .

1 December 2025
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Reply from Ollo Credit Cards

Hi Cindy. Thank you for your feedback. We take all feedback seriously, as we strive to improve our customers’ experiences. We are happy to assist you. Please call us at 833-845-1900. This is a unique number made for inquiries from social media.

Rated 4 out of 5 stars

Excell Customer Support

They are excellent. I would rate a 5 but for the interest rate. Staff has been 5 from beginning. Very, very good customer service support.

14 January 2026
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Reply from Ollo Credit Cards

Thank you so much for sharing your feedback, Brenna. We really appreciate it.

If you have any concerns or questions about the interest rate, please feel free to contact us at 833-845-2200.

Rated 5 out of 5 stars

Doing great for me

Doing great for me, easy to use. I am building my credit score

11 March 2026
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Reply from Ollo Credit Cards

We're so happy to hear that you're enjoying our credit program, Clyde! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Someone tried to use my card

Someone tried to use my card, Ollo knew it wasn't me & denied the charges; notified me & are sending me a new card. I couldn't have asked for better services. Thank you Ollo.

11 March 2026
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Reply from Ollo Credit Cards

Thank you for your feedback, Kathleen.

Rated 5 out of 5 stars

If u haven’t tried the Ollo card , your missing out

The Ollo card app is really easy to use and has all the info I need to access my account and purchases. Also, the Ollo card has been very accurate in balance reporting, purchases and statement accuracy.

16 March 2026
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Reply from Ollo Credit Cards

We’re happy to hear that we’re meeting your expectations, John. Thank you so much for your review!

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