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Rated 3 out of 5 stars

I've been buying Olay total effect pump night moisturiser cream I used it for 7 days and then it was gone. very disappointed with the amount of cream inside. We broke open the pump to see if... See more

Rated 2 out of 5 stars

Purchased the olay super cream refill as I already had the bottle. I love the olay super cream, but I am very disappointed with the amount of cream in this tiny refill container. On opening it was hal... See more

Rated 1 out of 5 stars

Olay Regenerist firming serum.... didn't help open pores at all aven though it say day one it would.... after using 2 bottles saw no difference in pores or lines or sagging....I think nothing can help... See more

Rated 1 out of 5 stars

Bottle 1" empty. Completed olay website contact us page and the app doest accept pics and the continue button does not send. Website designed to make contact difficult. Wasted 30 mins of my life o... See more

1.9

Poor

TrustScore 2 out of 5

55 reviews

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1.9

All reviews

(55)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really bad

I simply can't use this face cream, my face puffs up, my eyes itch, it must be washed off immediately. I have used olay total effects 7 signs of aging for years, it's fabulous. Olay regenerest will be put in the bin, it's dreadful.

10 May 2025
Unprompted review
Rated 4 out of 5 stars

Love Olay whip but HATE HATE the new…

Love Olay whip but HATE HATE the new glass pot, why on earth have you changed the pot to glass??
The old pot is much more user friendly to hold and to scoop out the cream, the new pots are not so nice to use as the sides are to straight sided,so instead of cream on the side of the finger it’s up my nails, such a bad shape.
It’s much heavier especially when I’m travelling and if I accidentally drop it on the basin it will do more damage than the plastic pots.
I’m so disappointed as I was so happy with this product but hate the new design now.
Any comments welcome.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Make it easy for us (customers) to spot the original. Inform us if they are variants of the same product.

Olay produces a range of wonderful products but they sometimes make it difficult to spot the fake or original.

I use the Olay vitamin C hydrating body wash and just yesterday the 26th of March 2025, I decided to restock cos I have exhausted the initial batch I got but I was met with some great surprise and confusion.

I saw 2 variants of the Olay Vitamin C hydrating body wash. One have the "Vitamin C" written in black with the B3 symbol in gold. At the lower part of the bottle, it was written " hydrating body wash".

While the 2nd bottle which looked bigger had the "Vitamin C" written in gold, the "visibly clearer skin in 14 days", "24hr moisturising body wash" and without the B3 symbol underneath.

I got confused and chose not to buy any instead. Are both products from you? Please share updates whenever you make changes on your packaging. I would love a response on this.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Snake oil

This company used to have a fine, solid reputation. With this in mind, when I saw that their ‘Super Serum’ was half price (£20 instead of £40) I decided to treat myself. I might as well have used the half empty bottle of mustard in my fridge. At least that might have made some difference because this stuff seems to grant an entirely invisible difference. Nothing. Doesn’t feel that great going on, no hint of smoothness, no passing whiff of clarity, no change in tone or skin texture. What exactly is this stuff meant to help with please, Mr. CEO of Olay? I regret the purchase and won’t bother again with this once loved brand.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Olay ultra firming serum brought me out in spots

I purchased Olay ultra firming serum thinking it would help my skin, I’ve always used cheaper products without a problem, but this product has brome out in spots all over my face, I know it’s this product because I took a break from it and my face cleared up then tried it again and one day later I had spots again.
Won’t be using this again.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Glowing

Having tried most creams over my 61 yrs, I decided to try some olay. Why did I not do this before! The vitamin C cream is glorious. After just one day of use I went to my church on Sunday morning and everyone said how well I was looking. Then the retinol 24 at nite. OMG. My skin was so soft. Positively glowing. Love it.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

From a 10/10 to 0/10

30+ years of using olay complete
They have changed the ingredients and labelled it olay complete moisturise and glo. It’s horrid, greasy, cast in eye brows and hair line, stings skin around eyes and pills despite being applied to freshly washed and dried skin and no other products used. Unfortunately now have to find a new face cream :(

1 August 2024
Unprompted review
Rated 1 out of 5 stars

I visited Superdrug

I visited Superdrug, bought the Oley complete face day cream, l did not know what was making my face red and hot, if anything this cream has damaged my skin, now it is super dry and l have noticeable lines on my face, so when l smile my face shows deep lines. l also not long ago bougt the night regenerist retinol 24. Those business make money using the ignorance of people that trusted their claims.
How could l ask back for the skin l used to have!!?

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Olay Regenerist Retinol 24 awful!!

Olay Regenerist Retinol 24 awful!!

Burnt my eyes so badly, constant feeling unwell with burning hot skin..

Took me weeks to work out it was this. Very sore red eyes, burning hot skin. Taking constant paracetamol and ibuprofen still did stop the burning feeling. Weeks after stopping my eyes are only now just getting back to normal.
Olay Regenerist Retinol 24 is toxic.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Bottle 1" empty

Bottle 1" empty. Completed olay website contact us page and the app doest accept pics and the continue button does not send.
Website designed to make contact difficult. Wasted 30 mins of my life on admin but just so disappointed I thought I would share.
Overpriced to reduce 50% and actual size advertising on box is not true.
Don't buy go for true priced items.
Product Full of perfume too!

28 February 2024
Unprompted review
Rated 1 out of 5 stars

Olay Retinol 24

I had a severe reaction after using this product.My face was very sore,red and burning! I have used Olay Regenerist for many years with no problems and l would certainly not recommend this Retinol product to anyone! My face is still sore and l have not been using anything for now.l hope things will improve!This product should carry a warning which is easy to see.!

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Olay Retinol 24 Night Cream

I too had a bad reaction to this product.
Having been happy with Olay Total Effects for decades I tried this as it was on special offer. Within two days my cheeks and eyelids were dry, red and sore. One week later it's beginning to get a bit better but I'm still not using any creams of any kind on my face in case it makes it worse again.
Were it just me I would put it down to a one off sensitivity, but I see that others have had a similar reaction and Olay should be made aware of it.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Regenerist sculpting day cream +…

Regenerist sculpting day cream + retinol 24 night cream.
Amazing, I had eyebags UNDER my eyebags on my cheeks and this sorted it in days. I've been using both creams for 2 weeks now and there is a big improvement. I no longer look like I have been punched in the face.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Olay Eyes Retinol 24 cream

I purchased Olay Eyes Retinol 24 as it
promised ' younger looking ,radiant eyes , works while you sleep. '
After just two days of using the cream the skin around my eyes was red ,itchy, swollen and so dry it started to flake off .
I have used other eye creams and Olay products without any adverse reactions so I know it's not that I have sensitive skin. I have since read several reviews of this product saying they've suffered the same problems.
If you value the skin around your eyes steer clear of this cream .

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Stop Wasting Your Money

I purchased the Hyaluronic 24 and vitamin B5 Gel. It makes my skin flake. Over priced and all these chemicals surely are not doing our skin any good? Retinol is dangerous. That's why they put a high SPF in with it, as it makes the skin more sensitive to the sun. Surely that says it all. Research is key with these over priced beauty products. Rip off!

12 March 2023
Unprompted review
Rated 1 out of 5 stars

Amelia dimoldenberg stinks selling this face…

Amelia dimoldenberg selling this face cream makes me want to purge.
She’s the back alley chicken shop t wat who likes to shout at women to “get educated” on the BBC podcast which was widely reported as offensive. We won’t take lessons from her, so no thanks.
She stinks of grift and greasy dirt.

24 January 2023
Unprompted review

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